Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
51 out of
53)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Home - Charcoal Glass / Stainless Steel
Customer Rating
5
Loving This Fridge So Far
on July 1, 2025
Posted by: Mrzkw
from Fresno
[This review was collected as part of a promotion.] New fridge = new level of kitchen happiness. We’ve had this Samsung 4-door beauty for just a couple weeks, and I’m already obsessed. It has a camera inside that tracks your groceries (yes, really), an auto-refill water pitcher, two types of ice (including Ice Bites), and even a drawer with adjustable temps for snacks and drinks.
And get this, you can open the door with just a light touch. The Auto Open Door feature has been clutch when my hands are full or messy from cooking. It’s little things like that; that make this feel way more than just a fridge.
Plus, everything’s been staying fresh longer, and the charcoal glass finish gives our kitchen such a clean, modern vibe. Smart + stylish = total win.
And get this, you can open the door with just a light touch. The Auto Open Door feature has been clutch when my hands are full or messy from cooking. It’s little things like that; that make this feel way more than just a fridge.
Plus, everything’s been staying fresh longer, and the charcoal glass finish gives our kitchen such a clean, modern vibe. Smart + stylish = total win.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Functional Centerpiece for the Kitchen
on July 2, 2025
Posted by: zegy001
from Winter Garden
[This review was collected as part of a promotion.] I’ve had my Samsung Bespoke Smart Fridge for a few weeks now, and it’s honestly become one of my favorite appliances. It’s also packed with features that make a difference in daily life.
What I love:
Smart Features: The touchscreen display is super intuitive and acts almost like a tablet on the fridge. I can see what's inside without opening the door, make grocery lists, and play Spotify.
Flexible Storage: The FlexZone drawer is brilliant. I use it to store snacks, drinks, and sometimes even defrost meat safely. The adjustable temperature zones are a game-changer.
If you’re looking for a fridge that goes beyond just keeping food cold — something stylish, connected, and designed for the modern kitchen — the Samsung Bespoke Smart Fridge is a fantastic choice. It’s as much a part of my kitchen’s aesthetic as it is a daily helper.
Smart Features: The touchscreen display is super intuitive and acts almost like a tablet on the fridge. I can see what's inside without opening the door, make grocery lists, and play Spotify.
Flexible Storage: The FlexZone drawer is brilliant. I use it to store snacks, drinks, and sometimes even defrost meat safely. The adjustable temperature zones are a game-changer.
If you’re looking for a fridge that goes beyond just keeping food cold — something stylish, connected, and designed for the modern kitchen — the Samsung Bespoke Smart Fridge is a fantastic choice. It’s as much a part of my kitchen’s aesthetic as it is a daily helper.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Tech rich with high-capacity Samsung refrigerator
on July 2, 2025
Posted by: Siddhai1
from Arcadia
[This review was collected as part of a promotion.] The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator has so many amazing features. It is so far the best fridge we have ever owned. This fridge was able to fit perfectly in our home and did not need any modifications. First thing you notice about this fridge is the way it looks. The elegant black panel make this fridge stand out. It is so easy to clean. The 9-inch LCD screen is beautiful. There are several built in applications that Samsung has included in this AI packed fridge. Once you connect the device to Wi-Fi you can launch YouTube. You can control the sound, and the built-in speakers can get pretty loud. Now let me start with the top part of this fridge. With its auto open door it makes it so easy to open the fridge. You just have to gently tap on the sensors and the doors open. You do have to enable these feature on the system configuration window on the LCD screen. You can choose to auto open either side of the doors. On the left side of the top side of the French door fridge is the beverage center. The auto fill pitcher is included but please note that you have to enable the auto fill feature in the system settings. This feature is so convenient. Just imagine you have guests, and they want some cold water – you simply just remove the pitcher and fill their cups and once the pitcher is empty simply place it back in the beverage center and it auto fills itself. The middle drawer which Samsung calls it Flex zone drawer allows you to select about five different temperature settings. Also, these changes have to be done using the LCD screen. And now moving to the last drawer which is the freezer and ice maker. This is simply marvelous. You can now have not only regular size ice cubes but also tiny ice cubes. This is a game changer. Once again, you have to enable both these options of having the type of ice cubes on the LCD screen under system settings. We have been using this Samsung Bespoke refrigerator for only couple of weeks but so far, I can tell you that in my opinion this is the best fridge you can purchase that not only is so sleek and modern but is so much spacious and ideal for any storage needs.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent Fridge
on July 3, 2025
Posted by: Gpf2ez
from Nokesville
[This review was collected as part of a promotion.] This fridge looks gorgeous in our kitchen. The AI Home touchscreen is well placed on the unit and does not detract at all from the visual appearance. The screen offers great benefits too - we can see inside the fridge without opening it, get a list of foods we need, and we can manage other smart devices. Giving it commands through Bixby has been very handy. I also have no worries about using it with my personal data since it has high-level loT security built in. With the SmartThings AI Energy mode the fridge manages its energy use based on how we use the fridge. Love this planet saving feature. Touching the doors to open them has been very convenient, especially when we have our hands full. The icemaker set up is wonderful as ice is always available and the built in water pitcher makes filling a glass with cold water quick and easy. We use it to fill the coffee machine too. The FlexZone is probably my fav since we can store a variety of items in here and adjust the temperature accordingly.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Upgrade
on July 8, 2025
Posted by: ksumm77
from Middletown
[This review was collected as part of a promotion.] The new Samsung Bespoke refrigerator is definitely an upgrade from what I had! There are so many Smart features that make this useful. My son is in awe of being able to watch YouTube on the refrigerator but I’m impressed by the management of food that is captured by the camera in the fridge. It helps being able to know at a glance of the screen what’s in the refrigerator and the date it was placed in there. The beverage door is a nice addition; however, it took me a couple days to be able to open it on the first try. My son and I would both use the designated handle for the beverage door but it would open the entire door. We’ve figured out how to jiggle it a little to make sure just the beverage door opens. It should not be as difficult as it is! I like that the beverage center has a pitcher that can be autofilled with cold water and my son likes being able to use the spout to directly fill his glass. The dual ice maker is a neat feature but it took a couple days to actually work. I had to lower the temperature on the freezer for it to begin making ice. It’s nice to have two different sized ice depending on what drink is being had or which container is being used. The FlexZone drawer is nice. Right now, I’m storing bread in there but could also see it being used for other items that may not need the same temperature as the refrigerator or freezer, since the temperature for the drawer can be adjusted. With the Twin Cooling Plus and Metal Cooling technologies, I’m sure that is why my food tastes much fresher. My son noticed that the carrots were much crisper than usual. There are still many features that I’m discovering with the LCD display screen. I still have yet to discover the recipes from the items in my fridge but that is going to helpful to try out new recipes. The screen and black doors around it does get fingerprints easily on it and has to be wiped off frequently. There is a sensor you can turn on for the fridge doors to open with placing your hand under the sensor and that is very handy for when I’m cooking and my hands may be dirty. All in all, I’m satisfied with this fridge and would recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Fridge
on July 17, 2025
Posted by: Jlm80
from Nokesville
[This review was collected as part of a promotion.] I love the beauty of this fridge, so sleek and modern The AI Home touchscreen adds great functionality and does not distract from the visual appearance. Seeing inside the fridge when I'm at the store is really helpful. So is using Bixby to help me plan my shopping. The high-level loT security gives me piece of mind using it. The SmartThings AI Energy mode keeps the fridge running efficiently based on our usage. Touching the doors to open them is really easy. I love having ice ready at any moment and the built in water pitcher has helped me stay hydrated. We even use it to fill our Keurig. With the FlexZone oir favorite snacks are always fresh and ready to eat.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Kitchen Appliance
on July 18, 2025
Posted by: trinigirl78
from SUN CITY
[This review was collected as part of a promotion.] We have several Samsung appliances in our home and have never been unhappy with any of them. When we received this fridge the door to get to the water pitcher would not open. For some reason it was jammed so I had to file a warranty request. The Insiders were great about setting it up for us which was completed in a timely manner.
This fridge has a lot of storage in it. I like that it has the extra crisper shelf where you can store other food items. I wish that the display screen was bigger as it is hard to see certain items.
I do like the AI camera that shows you the contents of the fridge and it also gives you suggestions of meals that you can cook with the items that you have in your fridge. Whenever you remove or put in an item in the fridge it takes a picture of it.
There is a lot of storage in the fridge and in the freezer you have 2 different types of ice sizes that you can choose from. So far we have not had any other issues with this fridge. It is definitely a great investment for your kitchen.
This fridge has a lot of storage in it. I like that it has the extra crisper shelf where you can store other food items. I wish that the display screen was bigger as it is hard to see certain items.
I do like the AI camera that shows you the contents of the fridge and it also gives you suggestions of meals that you can cook with the items that you have in your fridge. Whenever you remove or put in an item in the fridge it takes a picture of it.
There is a lot of storage in the fridge and in the freezer you have 2 different types of ice sizes that you can choose from. So far we have not had any other issues with this fridge. It is definitely a great investment for your kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Smart and Spacious fridge for the family!!!
on July 22, 2025
Posted by: msdhai
from ALHAMBRA
[This review was collected as part of a promotion.] This fridge from Samsung is astonishingly a very spacious fridge with great smart features. The AI features are incredibly helpful for knowing all the items that are in the fridge. With 2 young kids it is very important for me to know what I need to replenish before I get home. The beverage center is so wonderful. The instant fast fill water pitcher is incredibly helpful on hot days. The dual ice maker is amazing. You can have a full-size cubed ice along with nugget size ice cubes as well- you can easily pour these nugget size ice cubes in any water bottles. One of the convenient features that I have been using regularly is the auto open door option. All you have to do is gently touch the sensors which are located on each side of the doors to open – very helpful when you are bringing in eggs and milk from the store. Wishing that the screen size was slightly bigger, but you can increase the font size within the settings. The built in speakers are loud and you can control the volume of the speakers. You tube app along with various other apps are included. You can also view various recipes within the meal planner app. Spotify app is included!!! I also love the black glossy front panels that help minimize smudges and fingerprints- and it so easy to clean.
I would recommend this to a friend!
Written by a customer while visiting The Insiders