Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.2
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
84
4 Stars
17
3 Stars
11
2 Stars
7
1 Star
10
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
1
Poor Quality
on July 17, 2025
Posted by: MK1987
Machine stopped pumping water after 5 months of once daily use while only using bottled water.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 25, 2025
We'd like to help out with your coffee maker not flowing water.
We recommend trying out a full clean and descaling of the unit. You can view a handy guide on page 19 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--U21EjDPz--/2485e0ac18a4d1e9b80cbd928abfe03ef90e27c4.pdf
You can also perform an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in.
In the meantime, we will be reaching out via email to collect additional information. Please respond at your earliest convenience.
We recommend trying out a full clean and descaling of the unit. You can view a handy guide on page 19 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--U21EjDPz--/2485e0ac18a4d1e9b80cbd928abfe03ef90e27c4.pdf
You can also perform an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in.
In the meantime, we will be reaching out via email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Grinder clogging issues. Do not buy
on July 24, 2025
Posted by: PHmoose
I like the setup and the coffee this makes. Unfortunately the grinder isn’t able to be properly cleaned and after two months it wasn’t getting any grinds through. I never used dark roast, and always used the most coarse setting but even that is pretty fine… I cleaned out the grinder with the instructions in the manual after the first 25 brews and it was fine, but before I got to 50 brews it clogged up on me. It seems like part of the grind mechanism is not reachable which is a pretty big flaw. I cleaned everything out that was accessible and still get no grounds coming through.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 31, 2025
We are more than glad to assist you with the grinder of your coffee maker. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
2 machines, 2 months and 2 many beans
on October 5, 2025
Posted by: Taylor JB
from Kennett Square, PA
This is our second time giving this machine the chance to work appropriately. Two different machines, two months of proper working and then, THERE ARE NEVER THE CORRECT AMOUNT OF BEANS. We have to literally open the flap, do nothing to the beans, press BREW and POOF! it’s working.
I’m done. If GE doesn’t want this machine, I’m going to throw it away. I hope Shark makes a better product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, October 6, 2025
We are sorry to hear your experience, and we want to help you with your unit. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice cup of coffee..crappy app.
on October 21, 2025
Posted by: avasan01
from CA
[This review was collected as part of a promotion.] Brews a great cup of coffee. The app sucks ! does not allow me to save a schedule. Not intuitive. Constantly floods me with notifications that are false positives. I disabled the bean sensor that helped a bit. The rest of the notifications are just random nonsense i.e. ensure filter basket is seated etc etc.
Please fix the app !!
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We will be passing your feedback about the app and connectivity over to our team to review. We also recommend potentially disconnecting your coffee maker and reconnecting, as this can sometimes clear up issues with the app.
Written by a customer while visiting geappliances.com
Customer Rating
3
Fresh coffee every morning.
on November 7, 2025
Posted by: Bean Grinder
[This review was collected as part of a promotion.] Good morning coffee friends. This is a good product but it needs to brew the coffee hotter!!!!!!
Response from geappliances.comBy Joyce, GE_Appliances, November 7, 2025
We are so pleased to hear you're enjoying your coffee each morning. This model has a temperature button that can change the temperature by 1-degree increments between 185-205 Fahrenheit. Hold the temperature button to switch the unit between Fahrenheit and Celsius. Please review page 10 in your manual for more details. https://products-salsify.geappliances.com/image/upload/s--XJOlJs6V--/2485e0ac18a4d1e9b80cbd928abfe03ef90e27c4.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice convenience.
on November 8, 2025
Posted by: rbyers1
from Enfield, CT
I love the features and the convenience. Grinding whole beans for fresh tasting coffee has never been easier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
A lot of money for a conceptually flawed appliance
on December 6, 2025
Posted by: falcnjet
Opening the basket holder lid pulls it out of its seat. You can't close the basket holder unless you get it seated and it takes some effort to seat it.
Takes 3-4 minutes to make a cup.
Spills coffee when the basket holder is opened unless it's allowed to dry after brewing.
Major cleanup job with every cup.
If you use it mostly for one-cup, you have to store the large basket somewhere.
The user manual isn't very useful for anything but setting it up initially.
The app is pretty useless: why do you need bluetooth connectivity to brew or program something that requires you to be present to load it with coffee, etc? Youtube indicates that the voice command is unreliable, as if you needed that either.
Bright side? You can make a great cup of coffee with it. Oh, and it's pretty.
Takes 3-4 minutes to make a cup.
Spills coffee when the basket holder is opened unless it's allowed to dry after brewing.
Major cleanup job with every cup.
If you use it mostly for one-cup, you have to store the large basket somewhere.
The user manual isn't very useful for anything but setting it up initially.
The app is pretty useless: why do you need bluetooth connectivity to brew or program something that requires you to be present to load it with coffee, etc? Youtube indicates that the voice command is unreliable, as if you needed that either.
Bright side? You can make a great cup of coffee with it. Oh, and it's pretty.
Response from geappliances.comBy Vikki, Cafe_Appliances, December 10, 2025
We value your feedback and will share with our product team.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Coffee Maker I've ever had
on April 3, 2025
Posted by: beabaul
from Pompano Beach, FL
I've had a lot of coffee makers and this is by far the best one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Lisa, GE_Appliances, April 16, 2025
Thank you for your amazing five-star review. We love that you are happy with your purchase. Nothing better than an amazing cup of coffee to start your day! This is a wonderful machine that makes flavorful hot coffee to get your day started. You can set it and forget and wake to a freshly brewed pot to start your day. Thank you for your review, we are honored to be a part of your daily routine!
Written by a customer while visiting geappliances.com