Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.3
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
78
4 Stars
15
3 Stars
10
2 Stars
4
1 Star
8
74%of customers recommend this product.
(
31 out of
42)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
5
Best ever
on March 13, 2025
Posted by: Combscuts
from Pa
Where have you been all my life
The grind and brew is the best coffee maker that I have ever owned
The grind and brew is the best coffee maker that I have ever owned
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Want to love it
on March 21, 2025
Posted by: GE Profile Coffee Maker
from Florida
Sleek in appearance and design, but a poor vent placement reduces functionality. Water/steam spews out and settles under coffee maker/counter making cleanup necessary which lowers convenience. Do I have a lemon? Williams Sonoma said it is not returnable. Love the flexibility of brewing a single cup or a full carafe.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 25, 2025
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Brewing Basket Door won’t stay closed
on March 23, 2025
Posted by: TriciaA99
from Canton, OH
I’ve had this coffee maker for a few weeks and overall was very happy with it. But now all of a sudden, the door won’t stay closed. It pops open at times when it’s grinding, and will also pop open while brewing. I have no idea what’s going wrong, as I am extremely careful to make sure the basket is placed properly and I also confirm that it clicks when it snaps shut. I’m at a loss to know how to resolve this enoying problem. The coffee will be brewing, and for no reason the brewing basket door flies open.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 25, 2025
We'd like to help out with your coffee maker door not staying closed. We will be reaching out over email to offer assistance. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Best I ever had.
on May 15, 2025
Posted by: TraderStu
from Metro Detroit
There’s a bit of a mess during the post brew cleanup, but for the best coffee that I’ve had from a brewer, I’m learning to accept it.
With all the available options, I’m glad for the Gold standard SCA certified brew settings. It would be nice to have what the default bloom length is, something that can only be modified on the app. I am not the kind of routine wake up guy, so the setting for a begin to brew time doesn’t work for me.
I love that I can start it from my bed when I wake up.
I’ll be sure to mention it in my, “Trading Post” podcast.
With all the available options, I’m glad for the Gold standard SCA certified brew settings. It would be nice to have what the default bloom length is, something that can only be modified on the app. I am not the kind of routine wake up guy, so the setting for a begin to brew time doesn’t work for me.
I love that I can start it from my bed when I wake up.
I’ll be sure to mention it in my, “Trading Post” podcast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Easy to use
on July 15, 2025
Posted by: A1linvil
from Indiana
This coffee maker is great and works very well, much better than cheaper makers I have used. The only additional feature I wish it had, is a hot plate to keep coffee hot.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on July 17, 2025
Posted by: MK1987
Machine stopped pumping water after 5 months of once daily use while only using bottled water.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 25, 2025
We'd like to help out with your coffee maker not flowing water.
We recommend trying out a full clean and descaling of the unit. You can view a handy guide on page 19 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--U21EjDPz--/2485e0ac18a4d1e9b80cbd928abfe03ef90e27c4.pdf
You can also perform an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in.
In the meantime, we will be reaching out via email to collect additional information. Please respond at your earliest convenience.
We recommend trying out a full clean and descaling of the unit. You can view a handy guide on page 19 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--U21EjDPz--/2485e0ac18a4d1e9b80cbd928abfe03ef90e27c4.pdf
You can also perform an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in.
In the meantime, we will be reaching out via email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Grinder clogging issues. Do not buy
on July 24, 2025
Posted by: PHmoose
I like the setup and the coffee this makes. Unfortunately the grinder isn’t able to be properly cleaned and after two months it wasn’t getting any grinds through. I never used dark roast, and always used the most coarse setting but even that is pretty fine… I cleaned out the grinder with the instructions in the manual after the first 25 brews and it was fine, but before I got to 50 brews it clogged up on me. It seems like part of the grind mechanism is not reachable which is a pretty big flaw. I cleaned everything out that was accessible and still get no grounds coming through.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 31, 2025
We are more than glad to assist you with the grinder of your coffee maker. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice cup of coffee..crappy app.
on October 21, 2025
Posted by: avasan01
from CA
[This review was collected as part of a promotion.] Brews a great cup of coffee. The app sucks ! does not allow me to save a schedule. Not intuitive. Constantly floods me with notifications that are false positives. I disabled the bean sensor that helped a bit. The rest of the notifications are just random nonsense i.e. ensure filter basket is seated etc etc.
Please fix the app !!
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We will be passing your feedback about the app and connectivity over to our team to review. We also recommend potentially disconnecting your coffee maker and reconnecting, as this can sometimes clear up issues with the app.
Written by a customer while visiting geappliances.com