Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.5
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
62
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
2
Want to love it
on March 21, 2025
Posted by: GE Profile Coffee Maker
from Florida
Sleek in appearance and design, but a poor vent placement reduces functionality. Water/steam spews out and settles under coffee maker/counter making cleanup necessary which lowers convenience. Do I have a lemon? Williams Sonoma said it is not returnable. Love the flexibility of brewing a single cup or a full carafe.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 25, 2025
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Brewing Basket Door won’t stay closed
on March 23, 2025
Posted by: TriciaA99
from Canton, OH
I’ve had this coffee maker for a few weeks and overall was very happy with it. But now all of a sudden, the door won’t stay closed. It pops open at times when it’s grinding, and will also pop open while brewing. I have no idea what’s going wrong, as I am extremely careful to make sure the basket is placed properly and I also confirm that it clicks when it snaps shut. I’m at a loss to know how to resolve this enoying problem. The coffee will be brewing, and for no reason the brewing basket door flies open.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 25, 2025
We'd like to help out with your coffee maker door not staying closed. We will be reaching out over email to offer assistance. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on April 28, 2025
Posted by: KarRusskeasd
from CA
Don't buy!! It randomly leaks water! The coffee is good, but it's not worth having to replace my damaged cabinets because of water damage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 30, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Best I ever had.
on May 15, 2025
Posted by: TraderStu
from Metro Detroit
There’s a bit of a mess during the post brew cleanup, but for the best coffee that I’ve had from a brewer, I’m learning to accept it.
With all the available options, I’m glad for the Gold standard SCA certified brew settings. It would be nice to have what the default bloom length is, something that can only be modified on the app. I am not the kind of routine wake up guy, so the setting for a begin to brew time doesn’t work for me.
I love that I can start it from my bed when I wake up.
I’ll be sure to mention it in my, “Trading Post” podcast.
With all the available options, I’m glad for the Gold standard SCA certified brew settings. It would be nice to have what the default bloom length is, something that can only be modified on the app. I am not the kind of routine wake up guy, so the setting for a begin to brew time doesn’t work for me.
I love that I can start it from my bed when I wake up.
I’ll be sure to mention it in my, “Trading Post” podcast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Coffee Maker I've ever had
on April 3, 2025
Posted by: beabaul
from Pompano Beach, FL
I've had a lot of coffee makers and this is by far the best one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Lisa, GE_Appliances, April 16, 2025
Thank you for your amazing five-star review. We love that you are happy with your purchase. Nothing better than an amazing cup of coffee to start your day! This is a wonderful machine that makes flavorful hot coffee to get your day started. You can set it and forget and wake to a freshly brewed pot to start your day. Thank you for your review, we are honored to be a part of your daily routine!
Written by a customer while visiting geappliances.com
Customer Rating
4
Recommended
on March 6, 2025
Posted by: Virginia coffee lover
from Virginia
The coffeemaker produces a very good cup of coffee. Each serving can be tailored to individual preferences by setting coarseness of grind, boldness, brewing temperature, and size of cup. Unlike many burr grinders, it doesn't scatter ground coffee on the counter. There are a few issues, however, that lowered the rating from five to four stars. The clean grinder warning is always illuminated, despite repeated cleanings. Occasionally, the grinder hits an air pocket despite an ample supply of beans. When the brew basket swings open to clean the filter, some liquid often spills onto the counter. After cleaning the filter, closing the unit often requires a bit of fiddling around. On balance, it makes good coffee with a high degree of flexibility and is therefore recommended, despite the remaining opportunities for product improvement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Had to return
on March 11, 2025
Posted by: Coffee Grinder
from Myrtle Beach
We returned the coffee maker because the coffee was too strong, no matter what kind of coffee was used or what settings we tried. Bottom of the burr grinder is also difficult to clean. Love the sleek design and controls. A few changes and I'd buy it again. It would also be nice to have a 12-cup pot.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
5
Value
1
Response from geappliances.comBy Julia, GE Appliances, March 11, 2025
We're sorry to hear you weren't entirely satisfied with this coffee maker and it resulted in a return. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your thoughts with the proper teams. We hope to be given a chance to earn back your trust in our brand in the future.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing new coffee maker!
on April 4, 2025
Posted by: Oswego25
from Illinois
Perfect features for a coffee pot! Wireless, removable water reservoir (huge deal), options for carafe or mug with a quick switch. I came from having Cuisinart and this blows it out of the water. Every cup is perfect, easy device to clean, and the burr grinder has settings for fine to course depending on your preferences.
Really impressed by the availability of functionality, settings, and options this coffee maker has. Highly recommend.
Really impressed by the availability of functionality, settings, and options this coffee maker has. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com