Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
85
4 Stars
18
3 Stars
12
2 Stars
10
1 Star
13
71%of customers recommend this product.
(
40 out of
56)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
1
Brew Basket Opens During Grind
on February 15, 2026
Posted by: Aftercorbu
Machine is only a couple of months old and the brew basket pops open as soon as the grind function begins. I have cleaned all areas and components. I have descaled (even though more or less new) as well. Changed the setting for a more course grind. The basket itself has a lot of play. Will be returning and hope for a new machine that will work. We do like the quality of the coffee when it does brew.
Response from geappliances.comBy Tierra, GE_Appliances, February 16, 2026
We'd like to assist with the brew basket of your coffee maker popping open. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
2
Brew basket pops open
on February 17, 2026
Posted by: mlynnb1234
I loved this coffee maker until the brew basket started to pop open while grinding, while brewing, or just because. I have had this coffee maker for less than a year. Additionally, finding the right 800 number to speak to someone about this is next to impossible. I will no longer be able to recommend this product.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Julia, GE_Appliances, February 18, 2026
We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on this.
Written by a customer while visiting geappliances.com