Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.2
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
84
4 Stars
17
3 Stars
11
2 Stars
7
1 Star
10
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
2
Brew basket is junk
on December 2, 2025
Posted by: Hilaire
from Nebraska
The machine looks good, and I like the functionality of the grinder built in. Have had this for maybe 1 month and now the brew basket will not stay closed. Have to hold it closed for it to actually grind the beans. Really disappointed in this as this is not a cheap appliance.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, December 3, 2025
We do see a member of our team is working with you regarding this issue. We would recommend continuing to work with them as they will be best to help assist.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great auto grind drip coffee maker with features
on December 7, 2025
Posted by: AJ_brewmaster
from Troy, MI
[This review was collected as part of a promotion.] Exactly what I needed - a coffee maker that makes excellent regular american drip coffee with an automatic grinder for everyday drinking. With an added bonus of single cup - podless brewing to give me another option. First brew was excellent and met expectations.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow!
on December 13, 2025
Posted by: LuvMyJava
[This review was collected as part of a promotion.] Best coffee maker I've ever owned! A burr grinder coffee marker that calculates how many beans to use was my #1 request. Beyond that, it offers personalization for grinding size, temperature and brew strength. The fact that it is pre-programed for the Gold standard was a plus! Was concerned about not having a heating element, but the stainless steel carafe keeps coffee hot and there is a timer that reflects how long it has been since brewing was complete. Fantastic choice - delicious coffee.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Marlboro Man coffee
on December 13, 2025
Posted by: Marlboro Man
[This review was collected as part of a promotion.] So far so good.
Appreciate the temp control options and burr grinder options. Primary use with carafe which is well designed compared to competition. Appears to absorb some water in beans so be prepared for reduced output. Nice design overall. Bean hopper and burr grinder and water well separated. Most important is coffee now has taste! ( Using ame beans as old machine from well known competitor
Appreciate the temp control options and burr grinder options. Primary use with carafe which is well designed compared to competition. Appears to absorb some water in beans so be prepared for reduced output. Nice design overall. Bean hopper and burr grinder and water well separated. Most important is coffee now has taste! ( Using ame beans as old machine from well known competitor
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features
on December 26, 2025
Posted by: Sal5
Love the ability to fine tune the grind and brew times!
Written by a customer while visiting geappliances.com
Customer Rating
1
Design flaw causes basket to pop open during grind
on January 7, 2026
Posted by: Dissapointed 2
The product makes good coffee, but it has a design flaw. The basket door pops open during grinding and has to be held closed. It works for the first few brews, then starts popping open and won't stay closed. We returned the first one and got a second, which had the same problem so we returned the 2nd also.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 13, 2026
We are sorry to hear of the difficulty with your coffee maker's basket door. We are always here to assist - please remember that you can contact us directly when you experience issues so that we can investigate and help with a resolution.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on January 9, 2026
Posted by: Unhinged
This thing bews a great cup of coffee.... when it actually brews it! Wored great for a week..
Now it's add beans.. beans are full, add water. Water is full, I spend more time cleaning descaling and putting this thng back together than we do making coffee. The 10 cup capacity is silly! The app interface is more of a headache than convenience! I service the grinder every other day. Doesn't hold a ton of beans either. If you are single, and have time to kill this is the coffee pot for you.. if more than 1 person in the house requires coffee pass on the expensive paper weight! I would have got rid of it by now but the stupid thing is expensive!! So yes I have had the piece of junk for 5 months and pray I get a cup of coffee when I wake up!
Now it's add beans.. beans are full, add water. Water is full, I spend more time cleaning descaling and putting this thng back together than we do making coffee. The 10 cup capacity is silly! The app interface is more of a headache than convenience! I service the grinder every other day. Doesn't hold a ton of beans either. If you are single, and have time to kill this is the coffee pot for you.. if more than 1 person in the house requires coffee pass on the expensive paper weight! I would have got rid of it by now but the stupid thing is expensive!! So yes I have had the piece of junk for 5 months and pray I get a cup of coffee when I wake up!
Response from geappliances.comBy Don, GE_Appliances, January 15, 2026
We'd like to review this situation further with your coffee maker. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Awesome coffee maker! But door opens by itself
on January 9, 2026
Posted by: JohnnyDubs
Love everything about this product, but there’s one annoying issue. The coffee filter door keeps popping open during the grinding process. Even after cleaning it per instructions, the door keeps popping open. I may have to return it and just keep my 15 year old Cuisinart coffee maker that hasn’t had one issue since owning it. The reason my wife gifted me this coffee machine was because we’ve replaced all of our kitchen appliances with GE Profile and the stove top with Monogram.
Response from geappliances.comBy Don, GE_Appliances, January 15, 2026
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com