Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.2
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
84
4 Stars
17
3 Stars
11
2 Stars
7
1 Star
10
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
3
Disappointing start ..hoped for better
on October 16, 2025
Posted by: Arvind01
from San Jose CA
[This review was collected as part of a promotion.] The Scheduled brewing via the app dos not work. Keeps prompting “loading” instead of “saving” my daily schedule. The grinder stops midway due to “lack of beans”. I turned off the bean sense. The coffee tastes great nevertheless, for a 5 star rating i need all features to work as advertised. Please advise. Thanks
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 17, 2025
We are glad to assist with the operation of your coffee maker. Always make sure you have enough beans in the bean hooper and water in the water reservoir for your scheduled brew. Please remember to place the mesh basket filter, or standard paper coffee filter in the brew basket the night before, or before the scheduled brew times.
Carefully follow the instructions in the mobile app to program scheduled brews, always making sure you have enough beans in the bean hopper and water in the water reservoir for your scheduled brews ahead of time for up to 7 days.
If these instructions have been followed and the issue persists, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Carefully follow the instructions in the mobile app to program scheduled brews, always making sure you have enough beans in the bean hopper and water in the water reservoir for your scheduled brews ahead of time for up to 7 days.
If these instructions have been followed and the issue persists, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent coffee maker that’s easy to use, customi
on October 24, 2025
Posted by: eilinluvsyou_6531
[This review was collected as part of a promotion.] I really enjoy using the GE Profile Smart Grind and Brew Coffee Maker. The brewing options are very versatile and let me choose exactly how strong I want my coffee. I love that it’s podless, so I can use my own beans and always get a fresh grind for every cup. The design looks sleek and modern on my counter, and it’s surprisingly easy to clean. It feels durable and well made, with simple controls that make it convenient for daily use. Perfect for anyone who loves freshly ground coffee without the waste of pods.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Features
on November 3, 2025
Posted by: Ed 114
[This review was collected as part of a promotion.] Great features! You get to select all parameters that affect the flavor and size/quantity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good option
on November 4, 2025
Posted by: AggieAngie
from Fort Worth, Texas
[This review was collected as part of a promotion.] Living this so far. My Keurig machines kept dying after a year, so I upgraded to this.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Average coffee maker
on November 6, 2025
Posted by: JanMW
Makes good coffee, but the coffee grounds climb all the way up the sides of the filter and are a mess to clean. The bin that holds the ground coffee is a bit difficult to get out of the coffee maker and the area beneath the bin has coffee stains and bits of ground coffee in it every day that can not be completely cleaned. The setting to have the coffee brewed each morning has to be activated each day - you cannot set it to brew coffee each day, say at 7am, for example. The bin that holds the coffee beans is a bit small and has to be refilled every 2-3 days. I replaced my other brand coffee maker with this one and regret it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy GE Appliances, November 10, 2025
We would like to help and provide some guidance. We have some tips to help with keeping the coffee maker clean. We would recommend reviewing the tips in your manual under the care and cleaning section on page 18 that we will link below.
https://products-salsify.geappliances.com/image/upload/s--cC1rjPAV--/ecjcyupktooqsdqjegig.pdf
Regarding the scheduling. Using the SmartHQ Mobile app for your unit allows you to set up and schedule brews. Please see the link here (page 22) on how to use this feature. https://products-salsify.geappliances.com/image/upload/s--thCEHWDc--/fegetdyhzbcplyavwaij.pdf
https://products-salsify.geappliances.com/image/upload/s--cC1rjPAV--/ecjcyupktooqsdqjegig.pdf
Regarding the scheduling. Using the SmartHQ Mobile app for your unit allows you to set up and schedule brews. Please see the link here (page 22) on how to use this feature. https://products-salsify.geappliances.com/image/upload/s--thCEHWDc--/fegetdyhzbcplyavwaij.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile Grind & Brew Coffeemaker
on November 8, 2025
Posted by: Kevinm0131
from Oxford, OH
[This review was collected as part of a promotion.] So far, it does a great job. Still adjusting settings to get my perfect cup. With all the options, I’m sure I’ll get there.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Fresh ground coffee…ahhhh
on November 11, 2025
Posted by: Lkfelter
[This review was collected as part of a promotion.] Brews great coffee. Been a little learning curve because the coffee basket runs over and puts grounds in the coffee. This is happening when making a whole pot. Love the Bluetooth. Make it from bed! Only issue is that the bean container is small so you have to fill it more. Looks great in the kitchen! Makes a great cup of fresh ground coffee.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Posted by: Disappointed 25
from Chattanooga TN
First one leaked. Coffee doesn't stay hot very long. Can't reheat it since there is no heating plate (my bad for not checking that one).
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, December 3, 2025
We’re sorry to hear your first coffee maker leaked, and we’d like to address any issue you’re having. Your coffee maker features a thermal, insulated 10-cup carafe, which is designed to keep coffee warm for up to 2 hours.
After reviewing our system, we see you’ve worked with a member of our team to replace the coffee maker that was leaking. We’ve updated your case with your review, and your feedback regarding the coffee maker will be shared with our product team for consideration.
After reviewing our system, we see you’ve worked with a member of our team to replace the coffee maker that was leaking. We’ve updated your case with your review, and your feedback regarding the coffee maker will be shared with our product team for consideration.
Written by a customer while visiting geappliances.com