Customer reviews from geappliances.com
GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Average customer rating
4.3
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
78
4 Stars
15
3 Stars
10
2 Stars
4
1 Star
8
74%of customers recommend this product.
(
31 out of
42)
Customer Reviews for GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black
Customer Rating
5
Perfect coffee maker
on October 2, 2025
Posted by: Lynnmv
[This review was collected as part of a promotion.] Makes the perfect cup of coffee. I love that I can brew right from my bed on the phone
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
2 machines, 2 months and 2 many beans
on October 5, 2025
Posted by: Taylor JB
from Kennett Square, PA
This is our second time giving this machine the chance to work appropriately. Two different machines, two months of proper working and then, THERE ARE NEVER THE CORRECT AMOUNT OF BEANS. We have to literally open the flap, do nothing to the beans, press BREW and POOF! it’s working.
I’m done. If GE doesn’t want this machine, I’m going to throw it away. I hope Shark makes a better product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, October 6, 2025
We are sorry to hear your experience, and we want to help you with your unit. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing start ..hoped for better
on October 16, 2025
Posted by: Arvind01
from San Jose CA
[This review was collected as part of a promotion.] The Scheduled brewing via the app dos not work. Keeps prompting “loading” instead of “saving” my daily schedule. The grinder stops midway due to “lack of beans”. I turned off the bean sense. The coffee tastes great nevertheless, for a 5 star rating i need all features to work as advertised. Please advise. Thanks
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 17, 2025
We are glad to assist with the operation of your coffee maker. Always make sure you have enough beans in the bean hooper and water in the water reservoir for your scheduled brew. Please remember to place the mesh basket filter, or standard paper coffee filter in the brew basket the night before, or before the scheduled brew times.
Carefully follow the instructions in the mobile app to program scheduled brews, always making sure you have enough beans in the bean hopper and water in the water reservoir for your scheduled brews ahead of time for up to 7 days.
If these instructions have been followed and the issue persists, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Carefully follow the instructions in the mobile app to program scheduled brews, always making sure you have enough beans in the bean hopper and water in the water reservoir for your scheduled brews ahead of time for up to 7 days.
If these instructions have been followed and the issue persists, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent coffee maker that’s easy to use, customi
on October 24, 2025
Posted by: eilinluvsyou_6531
[This review was collected as part of a promotion.] I really enjoy using the GE Profile Smart Grind and Brew Coffee Maker. The brewing options are very versatile and let me choose exactly how strong I want my coffee. I love that it’s podless, so I can use my own beans and always get a fresh grind for every cup. The design looks sleek and modern on my counter, and it’s surprisingly easy to clean. It feels durable and well made, with simple controls that make it convenient for daily use. Perfect for anyone who loves freshly ground coffee without the waste of pods.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Features
on November 3, 2025
Posted by: Ed 114
[This review was collected as part of a promotion.] Great features! You get to select all parameters that affect the flavor and size/quantity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good option
on November 4, 2025
Posted by: AggieAngie
from Fort Worth, Texas
[This review was collected as part of a promotion.] Living this so far. My Keurig machines kept dying after a year, so I upgraded to this.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Average coffee maker
on November 6, 2025
Posted by: JanMW
Makes good coffee, but the coffee grounds climb all the way up the sides of the filter and are a mess to clean. The bin that holds the ground coffee is a bit difficult to get out of the coffee maker and the area beneath the bin has coffee stains and bits of ground coffee in it every day that can not be completely cleaned. The setting to have the coffee brewed each morning has to be activated each day - you cannot set it to brew coffee each day, say at 7am, for example. The bin that holds the coffee beans is a bit small and has to be refilled every 2-3 days. I replaced my other brand coffee maker with this one and regret it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Fresh coffee every morning.
on November 7, 2025
Posted by: Bean Grinder
[This review was collected as part of a promotion.] Good morning coffee friends. This is a good product but it needs to brew the coffee hotter!!!!!!
Written by a customer while visiting geappliances.com