Customer reviews from PetSafe
PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Average customer rating
4.4 out of 5
4.4
(33 Reviews)
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
23
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
1
93%of customers recommend this product. 
(
27 out of 29
)
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Customer Reviews for PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Customer Rating
3 out of 5
3
Works as needed
on September 19, 2025
Posted by: Bkjolly
from Owensboro, KY
Gender:Male
Verified Purchase:Yes
It does the job I need it to do but for the price there are a couple of things I'm disappointed in. The first one being the RFID tags. They're not the greatest quality and easily lost. The solution I found is to duct tape them on the collars. The other on is it's 2025 and the door has no smart home integration. It's not a major thing and could most likely be added in an app update. Other than that the door does what I need it to do.
I would recommend this to a friend!
Written by a customer while visiting PetSafe
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