Customer reviews from PetSafe
PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Average customer rating
4.1
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
58
4 Stars
9
3 Stars
9
2 Stars
5
1 Star
9
81%of customers recommend this product.
(
63 out of
78)
Customer Reviews for PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Customer Rating
5
Large but perfect
on January 30, 2023
Posted by: earl4077
from Massachusetts
Gender:Male
[This review was collected as part of a promotion.] This is exactly what i was looking for. its the perfect size for my dog but not too large/small that it causes issues. We have a golden and she loves running in and out of the house. It was easy to setup and is well built. Im excited to see it in use during the summer months. This will be a huge help for us. I would highly recommend. PetSafe products have never failed us yet!
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , January 30, 2023
Thank you so much for sharing your experience! We are so happy to hear how much you and your golden are enjoying your door!
Written by a customer while visiting PetSafe
Customer Rating
4
Dog fun
on January 30, 2023
Posted by: Chrissy329
from Brooklyn ny
Gender:Male
[This review was collected as part of a promotion.] The SmartDoor™ Connected Pet Door is great when I am home cooking dinner or busy doing stuff around the house it lets my dogs go and run around out side and play and use the bathroom. The My PetSafe® app, is good with manage schedules, and to get notifications, with the door so I can remotely control the pet door right through my phone. I like that I am able to set individual schedules for them. With the app. And the multi-point lock on the flap to keep my dog safe inside and other animals out. I have the Large size It is a great size for my pitbull and pug.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , January 30, 2023
Thank you so much for sharing your experience! We are happy to hear how well the door is working for you and your pups!
Written by a customer while visiting PetSafe
Customer Rating
5
PetSafe Smart door
on January 31, 2023
Posted by: dameon29
from Riverside, Ca
Gender:Male
[This review was collected as part of a promotion.] The Petsafe Smart door is great. Itwas a pretty simple install and connects to your home network easily. It allows me to schedule when I let my animals in or out of the house. With the tags per pet it will also sense which animals are allowed out of the house. It's nice because it helps me to keep them safe even away from home. Every pet owner needs this!
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, January 31, 2023
We're happy to hear that this door was easy to install and use. Thank you for sharing this feedback with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Amazing Product!!
on January 31, 2023
Posted by: Rmill13
from Fort Worth TX
Gender:Male
[This review was collected as part of a promotion.] I recently got the Smartdoor Conected pet door for my pup and she absolutely loves it!! It has been a game changer that I am so thankful that I did. It is easy to install and controlled via WiFi which is hard to beat!! Love this!
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe, Customer Care, February 2, 2023
We're happy to hear that you're pleased with your pup's new door. Thank you for sharing this feedback with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Genius Idea
on February 1, 2023
Posted by: Matt10
from Cleveland, OH
Gender:Male
[This review was collected as part of a promotion.] If you are a large dog owner of a dog that likes to go outside this is for you. It is really a genius idea to make sure only your pet comes in and out of your house, and it also creates a nice seal unlike old fashioned dog doors. IT also gives your pet freedom to come and go as they please which saves you as the owner some effort! Installation was straightforward and you need to take a few minutes to train your dog, but then you are all set!
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 1, 2023
We're glad to hear that you've been happy with your companion's new door! Thank you for taking the time to share your experience with us.
Written by a customer while visiting PetSafe
Customer Rating
5
Best new Connected Doggie Door
on February 2, 2023
Posted by: nickmia
from Miami, FL
Gender:Male
[This review was collected as part of a promotion.] This new pet door is a heaven sent! It is a wonderful product, brilliantly designed to help your furry friends get in and out when they are supposed to and keep the unwanted animals out. It is very easy to install and setup. This has helped us tremendously and I cant imagine life without this new doggie door!
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 2, 2023
We're happy to hear that the design of this product has been easy to use and helpful for your companions! Thank you for taking the time to share your experience with us.
Written by a customer while visiting PetSafe
Customer Rating
5
Very sturdy
on February 2, 2023
Posted by: pau2
from Tamaqua, pa
Gender:Male
[This review was collected as part of a promotion.] This is very sturdy when installed. This was so easy to put in, and it is great for my larger dog. I love that we have several options for making the door open. This is a great safety feature.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 7, 2023
We're glad to hear that you found this door easy to install and great for your dog. Thank you for taking the time to share your experience with us.
Written by a customer while visiting PetSafe
Customer Rating
5
Cool Features
on February 5, 2023
Posted by: Kitfisto
from Brooklyn, NY
Gender:Male
[This review was collected as part of a promotion.] Gave this to my dad and he loved it. He was surprised you could find a pet door with smart features. He installed for his very small Bichon and it worked out perfectly. It’s also a nice design versus what he had in the past from the 80s.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 8, 2023
We're glad to hear that your dad loves his new pet door for his Bichon! Thank you for sharing this feedback with us.
Written by a customer while visiting PetSafe