Customer reviews from PetSafe
PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Average customer rating
4.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
23
4 Stars
3
3 Stars
4
2 Stars
2
1 Star
1
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Customer Rating
5
Awesome door
on February 17, 2023
Posted by: HokumandHex
from NJ
Gender:Male
[This review was collected as part of a promotion.] This is a very unique idea and I'm glad I found it. It allows seamless access to the outside of a fenced-in yard without worry or having to get up and let the dog out. It seals very well and I am impressed with the installation process.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , February 17, 2023
Thank you for sharing your experience! We are so happy to hear how well the door is working out for you and your pet!
Written by a customer while visiting PetSafe
Customer Rating
5
Easy Install and Amazing Functionality
on February 20, 2023
Posted by: TechJeeper
from Perry, MI
Gender:Male
[This review was collected as part of a promotion.] This product has made it incredibly easy for my furry friend to come and go as she pleases while keeping unwanted critters out of my home. The chip technology is easy to set up and the door itself is sturdy and well-made. I no longer have to worry about getting up to let my dog out or checking to make sure she's back inside before bed. It's a great investment for any pet owner who wants to give their pup the freedom to roam while still maintaining a safe and secure home.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, February 22, 2023
We're so happy to hear this door has been a good fit for your family! Thank you for taking the time to share your experience.
Written by a customer while visiting PetSafe
Customer Rating
5
Best pet door ever
on February 20, 2023
Posted by: Johnnypat
from Georgia
Gender:Male
[This review was collected as part of a promotion.] I have three dogs and this pet door has been a great addition. I can set schedules and open it remotely from the app which is great for when I’m not at home or busy and the dogs want to go out. It’s big enough for my biggest dog and feels pretty secure when it’s locked. Installation was pretty simple since I already had an older pet door, but it would be easy enough for most people to install with a little work. I have used Pet Safe doors for years but this one is by far the best I have had. Would highly recommend it to anyone with dogs that is busy and looking for a way to let the dogs out when they’re not home.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 22, 2023
We are happy to hear that this SmartDoor was easy to install and has been a helpful addition in your home! Thank you for sharing your experience with us.
Written by a customer while visiting PetSafe
Customer Rating
5
Smart and Safe Pet Door
on February 21, 2023
Posted by: drentz5
from allentown, PA
Gender:Male
[This review was collected as part of a promotion.] I wasn't very keen on installing a pet door to let our dogs out into our fenced yard. I don't like the idea of having an easy access into my home.
But this door was intriguing to secure the flap and only allow our dogs to use it.
My big dog (60 lbs) is easier to train and we start with her to use the door. the little dog (25 lbs) is afraid of it, but after watching his sister use it he should be fine with it. I do need to purchase an extra key for his collar then.
Really cool product, looks good, works very well.
We had a super storm a few days ago with horizontal rain. my porch was soaked, but no water came in through the door!
I felt comfortable installing it in my wooden door. A great doggy door!
But this door was intriguing to secure the flap and only allow our dogs to use it.
My big dog (60 lbs) is easier to train and we start with her to use the door. the little dog (25 lbs) is afraid of it, but after watching his sister use it he should be fine with it. I do need to purchase an extra key for his collar then.
Really cool product, looks good, works very well.
We had a super storm a few days ago with horizontal rain. my porch was soaked, but no water came in through the door!
I felt comfortable installing it in my wooden door. A great doggy door!
I would recommend this to a friend!
Written by a customer while visiting PetSafe
Customer Rating
5
Great doggie door
on February 23, 2023
Posted by: BlakeVB
from Texas
Gender:Male
[This review was collected as part of a promotion.] This is a huge upgrade from my old dog door. I love the smart features and the ability to connect to wifi. I also like the ability to lock the door.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , February 24, 2023
Thank you for sharing your experience! We are happy to hear how much of an upgrade this door was for you and your pup.
Written by a customer while visiting PetSafe
Customer Rating
5
Easy to install and makes dog potty breaks a breeze
on February 23, 2023
Posted by: Robin1234
from Putnam CT
Gender:Female
[This review was collected as part of a promotion.] After researching and reading reviews for various smart pet doors, I decided to purchase the PetSafe® SmartDoor™ Connected Pet Door, Large for use with our rescue dog. I really liked how this smart pet door looked, and that it never rusts and can e controlled with the My PetSafe App, so it could be accessed at home, at the office, or away from home. The PetSafe® SmartDoor™ Connected Pet Door, Large comes with one pet door key, and requires 4-D cel batteries. Installation is easy to do and includes access to a video that will help guide your installation with proper measuring, training resources, and step by step installation of this pet door. This past weekend I installed this pet door for our dog, and had it worked in under a couple hours. It did take some getting used to with our dog, but come Monday morning, she was standing at the door waiting for the pet door to open for her to run out into the backyard to do her business, and come back in.
I really like the convenience of this smart pet door, as I don't have to get up all the time just to let her out back. She will bark at the door letting us know she has to go out, and I can open the door remotely through the My PetSafe app on my phone. I can even set up daily schedules through the app, which comes in very handy when our dog is ready to go out at 6AM and I either getting in/out of the shower, and not needing to run downstairs to let her in and out.
Even though this pet door is installed for our dog, I am finding that our cat is even enjoying run out in the backyard to join her furry sister for some fun and sun.
If you are looking for an easy to install smart pet door, I highly recommend you check out the PetSafe® SmartDoor™ Connected Pet Door, Large. It was a smart investment for us, and one that the dog and our family are benefiting from, as it makes letting the dog out so much easier.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, February 26, 2023
We're glad to hear that this door was easy to install and that both of your pet's have been enjoying it! Thank you for sharing your experience with us, Robin.
Written by a customer while visiting PetSafe
Customer Rating
4
Convenient!
on February 26, 2023
Posted by: Rodeo
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I have two dogs which means double the time spent opening the back door. This dog door is wonderful. The installation is very tricky and I definitely recommend having someone familiar with power tools do it. But now that it’s done, it’s a game changer. Totally worth it!
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, March 1, 2023
Thanks for sharing your experience with us. We're happy to hear that now that your door is all set up it's been a great addition for your dogs!
Written by a customer while visiting PetSafe
Customer Rating
5
Dogs love their new freedom
on February 27, 2023
Posted by: Thaddeus13
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] This SmartDoor works great and is easy to install. The dogs love their new freedom and I love how it's a cool new tech toy. The door looks great and is functioning great. Large enough for both of my pups.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, March 2, 2023
We love hearing that your dogs are enjoying their new freedom with this pet door! Thanks for sharing your feedback with us.
Written by a customer while visiting PetSafe