Customer reviews from PetSafe
PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Average customer rating
4.1
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
58
4 Stars
10
3 Stars
10
2 Stars
6
1 Star
10
79%of customers recommend this product.
(
64 out of
81)
Customer Reviews for PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Customer Rating
5
Large but perfect
on January 30, 2023
Posted by: earl4077
from Massachusetts
Gender:Male
[This review was collected as part of a promotion.] This is exactly what i was looking for. its the perfect size for my dog but not too large/small that it causes issues. We have a golden and she loves running in and out of the house. It was easy to setup and is well built. Im excited to see it in use during the summer months. This will be a huge help for us. I would highly recommend. PetSafe products have never failed us yet!
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , January 30, 2023
Thank you so much for sharing your experience! We are so happy to hear how much you and your golden are enjoying your door!
Written by a customer while visiting PetSafe
Customer Rating
5
Great Door
on January 30, 2023
Posted by: PaulB1
Gender:Male
[This review was collected as part of a promotion.] This is the best smart door for my dog! I like how I can set the settings of time to open and close, as well as provide me with notifications of when the door is used. Install was very easy, and only took a couple hours. The build quality is solid, and feels very thermal sealed
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , January 30, 2023
Thank you so much for sharing your experience Paul! We are so happy to hear how well this door is working out for you and your pup.
Written by a customer while visiting PetSafe
Customer Rating
5
This thing is cool!!
on January 30, 2023
Posted by: Superjoe1984
from Palm Coast, FL
Gender:Male
[This review was collected as part of a promotion.] We have been debating getting a pet door for a while now. I am a pretty techy guy so when I saw this one I was excited. It’s pretty easy to install as long as you are comfortable cutting a hole in your door. Connecting to it was simple. The smart pet tag is awesome and makes it feel more secure. My pup is super happy she can go in and out as she pleases.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, January 31, 2023
We're happy to hear that your companion's new door was easy to install and that your pup is enjoying their freedom to come and go! Thank you for sharing your experience with us.
Written by a customer while visiting PetSafe
Customer Rating
5
Awesome at cat-traffic management!
on January 29, 2023
Posted by: DoubleOSevens
from East Brunswick, NJ
Gender:Male
[This review was collected as part of a promotion.] We have three cats, indoor and outdoor (they stand at our sliding door meowing to go outside until we do).
Welp, this has been super helpful at managing the cats (already microchipped) which was awesome to use that. They can enter and leave on their own, and do so without me having to stand at the door every three minutes because they changed their minds or want to make me stand up for the giggles of it.
They acclimated quickly to the door, really quick actually which I was surprised about. I anticipated more fuss, but nope.
The door is awesome again for letting them in/ out using their chips etc. Its great at that.
One thing, with the sliding door service (me), I could see if they had a furry friend in their mouth. Doing a quick check of "Do I want that on my floor", usually meant a solid no to the cat.
Welp, With this beauty this is no longer the case. I do love it, but have to endure the periodic animal now in my hallway that has to be removed that was brought in the door triumphantly.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, January 29, 2023
We're so happy to hear this door has worked well for you and your kitties! Hopefully they can quickly learn not to share their successful catches with you indoors!
Written by a customer while visiting PetSafe
Customer Rating
5
Safe outdoor system
on January 29, 2023
Posted by: AndyG
from NJ
Gender:Male
[This review was collected as part of a promotion.] This SmartDoor Pet Door is perfect for my cat. We're just getting started with it, but this gives my animal companion a sense of autonomy with good, safe options as I look after him and the enclosed, controlled outdoor space he's allowed into.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, January 29, 2023
We're so happy to hear this door has worked well for you and your cat! Thank you so much for sharing this review with us!
Written by a customer while visiting PetSafe
Customer Rating
5
This is a GameChanger
on January 27, 2023
Posted by: Bb1014
from Louisnana
Gender:Male
[This review was collected as part of a promotion.] This thing is the litter robot for pets. Automatic door so you don’t have to get up and let them in our out. Works like a charm and very easy instructions to install the door. Highly recommend this product for pet owners.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Customer Care , January 27, 2023
Thank you so much for sharing your experience! We love to hear how helpful the door has been for your whole family!
Written by a customer while visiting PetSafe