Customer reviews from PetSafe
PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Average customer rating
4.1
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
58
4 Stars
9
3 Stars
9
2 Stars
5
1 Star
9
81%of customers recommend this product.
(
63 out of
78)
Customer Reviews for PetSafe - SmartDoor Connected Pet Door, Dog and Cat, Selective Entry and Exit, App Enabled Pet Door, Smartphone Controlled, Large - White
Customer Rating
1
on March 27, 2026
Posted by: roso
Worst set up EVER will not work on a gust network, will not work off an wifi extender, will not work off of 5g you have to get your internet service provider involved to actually set this junk up!
No, I would not recommend this to a friend.
Written by a customer while visiting PetSafe
Customer Rating
1
Incredibly loud!!
on March 29, 2026
Posted by: TiaP
from Texas
Gender:Female
This dog door is so incredibly loud when it’s closing! I am trying to engineer a way to quiet it so it stops waking up my sleeping baby when my dogs are going in and out!
No, I would not recommend this to a friend.
Written by a customer while visiting PetSafe