Customer reviews from PetSafe
PetSafe - SF Crystal Dispos Litter Tray Blue 3 pk - Blue
Average customer rating
4.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
108
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
5
92%of customers recommend this product.
(
122 out of
132)
Customer Reviews for PetSafe - SF Crystal Dispos Litter Tray Blue 3 pk - Blue
Customer Rating
5
LOVE IT!!!
on February 26, 2020
Posted by: Daisha
from Mtz IK
Gender:Female
[This review was collected as part of a promotion.] This crystal liter is amazing!! This liter doesn’t track and make a mess out side the liter box like normal liter does. It doesn’t have dust that flies up when you dump it into the liter pan. The crystals hold the smell of urine and feces so you do not smell it. The crystals instantly absorbs the smell! When the cat liter cleans you still do not smell anything!
My cats took an hour to use this as they were unsure of it. The instructions said to put some of their liter in there to help them switch over. I did and they instantly used it! The ONLY thing i do not like about it is where the grate scoops the feces isn’t that big, BUT i have 2 cats and almost 30 days it was time to clean it out. Which is really good compared to cleaning regular cat liter every other day! I will continue to use this and never go back to the other liter!
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, February 26, 2020
We appreciate you taking the time to let us know how this box has worked for you and your cats! It's so good to know this litter has helped reduce odor and provided a good solution for you.
Written by a customer while visiting PetSafe
Customer Rating
5
Fresh
on March 2, 2020
Posted by: Valgal03
from Corpus Christi Tx
Gender:Female
[This review was collected as part of a promotion.] My cat was able to try out Scoop Free Premium Blue Crystals litter trays and he loved them. He wasn't shy to hop in and explore. Tracking of litter was very little to any at all on the carpet because he gets excited he kicks it out but not this product. Odors from pan were non existent vs traditional litter boxes. Clean up is super easy and saves trash bags in our household.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, March 2, 2020
Thank you for this review! It's so wonderful to hear that this litter box system has reduced odors and been a great fit for your household.
Written by a customer while visiting PetSafe
Customer Rating
4
works great
on March 4, 2020
Posted by: SPLISHS
Gender:Female
[This review was collected as part of a promotion.] I love the idea of using an automatic litter box. I don't have to fight with my son to clean it and I don't have to worry about cleaning it long after he didn't. The litter trays are easy to use. You open the box, put the lid underneath the tray of litter (which comes in a separate enclosed bag), place the tray in the litter box and make sure the magnets stick to the litter box edge, and simply open the litter and dump it in. The crystals soak up urine and does not release an ammonia type smell ever. It does discolor though so don't be alarmed by that. Fecal matter doesn't clump with the crystals so you don't have to worry about finding a way to clean them or anything like that. It stays on top and gets swept away during cleaning.
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, March 4, 2020
Thank you for this review! It's great to hear that this litter has worked so well for your family.
Written by a customer while visiting PetSafe
Customer Rating
5
Greta product
on March 7, 2020
Posted by: Brandit
from Orange park fl
Gender:Female
[This review was collected as part of a promotion.] These crystal litter trays work absolutely great. They significantly reduced the litter odor from the cats. They absorbed the waste. Upon disposal it was mess free. Nothing spilled or wasted on the floor. Worked great!
I would recommend this to a friend!
Response from PetSafeBy Philip H, Customer Care, March 7, 2020
Thank you for your review. We appreciate you taking the time to share your experience and thank you for your feedback!
Written by a customer while visiting PetSafe
Customer Rating
4
Great litter
on March 9, 2020
Posted by: Tori1989
from Williamsburg Ohio
Gender:Female
[This review was collected as part of a promotion.] I've tried this litter before in a regular litter box and was super excited to try it in my self scooping one. It definitely hides odors great. The only thing I'm disappointed about is how long it lasts. The description says 20-30 days for one cat. It lasts about 8 days. He does use the bathroom a good amount during that time though. It's so easy to change, so much better than scooping. Very happy customer who will continue to buy these!
I would recommend this to a friend!
Response from PetSafeBy PetSafe®, Product Support, March 9, 2020
Thank you for sharing your experience with us! It's great to know that this litter box system has worked well for you and your cat.
Though most one cat households will need to change their tray at around 30 days, this time frame will vary for each situation based on a variety of factors. Since you are experiencing a much shorter time frame than this, however, we would love to speak with you about this directly to see what tips we might have to maximize the lifespan of your trays.
So that we can do so, please get in touch with us! Our number is 1-866-738-4379, and our hours are Monday through Friday 8 A.M.- 8 P.M. EST and Saturdays 9 A.M.- 5 P.M. EST.
Though most one cat households will need to change their tray at around 30 days, this time frame will vary for each situation based on a variety of factors. Since you are experiencing a much shorter time frame than this, however, we would love to speak with you about this directly to see what tips we might have to maximize the lifespan of your trays.
So that we can do so, please get in touch with us! Our number is 1-866-738-4379, and our hours are Monday through Friday 8 A.M.- 8 P.M. EST and Saturdays 9 A.M.- 5 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Smells great and long lasting!
on March 25, 2020
Posted by: Brooke L
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] I really like this Scoop Free crystal litter. My cats love it too! It has a light fragrance to it but just slightly so it doesn't mix in with the cat's business in the box and end up smelling bad. I also like the blue color as it reminds me of cleanliness. It lasts for a long time (around 75 to 95 cleaning rounds, or 2 weeks with two cats for each tray; and there's three to a pack) and it keeps the smell down for all of their business. I would highly recommend this litter and get it again as well!
I would recommend this to a friend!
Response from PetSafeBy Philip H, Customer Care, March 25, 2020
Thank you for your review. It's great to hear that the ScoopFree Litter Box works so well for you. We appreciate you taking the time to share your experience and thank you for your feedback!
Written by a customer while visiting PetSafe
Customer Rating
1
Did you change the crystals?
on May 27, 2020
Posted by: Carrie678
from Chittenango, NY
Gender:Female
I’ve been using your system for years. Within the last 6 months I’ve noticed that the crystals track more, and they are dustier. I have a long haired cat, and now she feels dusty all the time and leaves residue on my hands when I pet her. Have you changed the quality of the crystals?
Response from PetSafeBy Nicki, Customer Care, May 29, 2020
Hello Carrie! We're sorry to hear you are seeing tracking a dust from you litter trays. The formula of the crystal litter has not been changed. We would like to gather some more details about your experience to better assist you with this situation. Please reach out to us at 1-866-738-4379 for detailed assistance. We look forward to working with you soon!
Written by a customer while visiting PetSafe
Posted by: Roger Gio
from Vallejo, CA
Gender:Male
Verified Purchase:Yes
ScoopFree is a great product. I can leave my cats for 2 days without a worry.
I would recommend this to a friend!
Written by a customer while visiting PetSafe