Customer reviews from PetSafe
PetSafe - SF Crystal Dispos Litter Tray Blue 3 pk - Blue
Average customer rating
4.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
108
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
5
92%of customers recommend this product.
(
122 out of
132)
Customer Reviews for PetSafe - SF Crystal Dispos Litter Tray Blue 3 pk - Blue
Posted by: Cheryl S
Verified Purchase:Yes
So far so good, they don't last as long with multiple cats but that is understandable
Written by a customer while visiting PetSafe
Customer Rating
5
Amazing Loving it!
on October 3, 2021
Posted by: Ashlynn
from Rio Rancho, NM
Gender:Female
I am super happy that I broke down and bought this litter box! Super worried because of the price. People this is truly a remarkable, wonderful easy to use product. It definitely is a must have if you have a cat.
I would recommend this to a friend!
Response from PetSafeBy Cassidy B from PetSafe, Customer Care, October 4, 2021
Thank you for taking the time to share this review, Ashlynn! We appreciate you taking the time to share your experience and thank you for your feedback!
Written by a customer while visiting PetSafe
Customer Rating
5
Awesome!
on October 6, 2021
Posted by: AshB
from Knoxville, TN
I have had the smart self cleaning litter box for a month now and it’s amazing! I have always been a dog person, not a cat person but my husband and son are cat people. I have always hated the smell of cat litter and that deterred me from having a cat. We decided to get my son a kitten for his birthday and with this litter box and the litter trays I do not smell anything what so ever! I have even been in the room while she used the box and couldn’t smell a thing! The crystals do tend to get outside of the box but since they are larger and not super fine it’s easy to maintain and stay close to the box instead of ending up all over my house. I’m so glad I got this!
I would recommend this to a friend!
Response from PetSafeBy Alison S, Customer Care, October 7, 2021
Thank you for your review, Ash! We appreciate you sharing your feedback on the ScoopFree® Premium Blue Crystals Litter Trays and are happy to hear they are working well for your son's new kitten.
Written by a customer while visiting PetSafe
Posted by: Jo22
from Cumming, Georgia
Gender:Female
Verified Purchase:Yes
This product is amazing! No more hassle or scooping, and after a few weeks just replace it with new tray. It’s not cheap, but it is well worth the time and smell!!!! And you don’t have to look at anything nasty!
I would recommend this to a friend!
Response from PetSafeBy Alison S, Customer Care, December 3, 2021
Thank you for your review. We appreciate your feedback.
Written by a customer while visiting PetSafe
Customer Rating
4
Value
on April 3, 2022
Posted by: Zerns
from Hamburg, NY
Gender:Male
We have two cats and are getting 7 days before we have to change the tray. Sadly they still throw it all over the place and tend to track it a bit further than traditional clay liters. They don't seem to track more just that it is showing up farther from the pan. With two cats the 20 minute wait can cause problems as the pan needs to be leveled before the next cat decides to dig. However, it has worked fairly well for a week. Both cats are demand eaters so they have access to food all the time and consequently use the liter box perhaps more often than a cat that it not eating all the time.
Response from PetSafeBy Philip H, Customer Care, April 4, 2022
Thank you for your review. We appreciate your feedback.
Written by a customer while visiting PetSafe
Posted by: Kathleen V
from SW Michigan
Gender:Female
Verified Purchase:Yes
Rescued a cat and her kitten. I have used this service/litter before and totally satisfied!!
I would recommend this to a friend!
Response from PetSafeBy Janiece S, Customer Care Center, July 29, 2022
Thank you for taking the time to sharing your experience. It's great to hear that the ScoopFree® Litter Trays is perfect for your cat and kitten!
Written by a customer while visiting PetSafe
Posted by: Hannah77
from Indiana
Gender:Female
Verified Purchase:Yes
AMAZING Smell control! Wish we had found it sooner!!!
No, I would not recommend this to a friend.
Response from PetSafeBy Alison S, Customer Care, August 27, 2022
Thank you for your review, Hannah. We appreciate your feedback on the ScoopFree® Premium Blue Crystal Litter Trays.
Written by a customer while visiting PetSafe
Posted by: Web7098
from Knoxville TN
Gender:Female
Verified Purchase:Yes
Does not work for more than one cat for more than a couple days before the litter thins out and smells bad. We have 2 cats. It does rake it though which is nice so for one cat, probably great!
No, I would not recommend this to a friend.
Response from PetSafeBy Janiece S, Customer Care Center, August 31, 2022
We're very sorry the Disposable Litter Trays did not fully meet your expectations. Please feel free to reach out to us to share the details of your situations and how we might improve your experience. Our number is 1-866-738-4379, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST.
Written by a customer while visiting PetSafe