Customer reviews from PetSafe
PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
103
4 Stars
18
3 Stars
16
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Customer Rating
5
it’s good! Cosmo likes it!
on May 21, 2024
Posted by: ___lune_____
[This review was collected as part of a promotion.] all that matter is that Cosmo likes it! it definitely helps with odor control and makes it easier to keep the litter box tidy. the only thing is the replacement litter trays… but i get it. so you win some you lose some. in terms of noise it is quiet to me at least :)
Response from influenster.comBy PetSafe® Product Support, May 21, 2024
Thank you so much for sharing your review with us! We love to hear that Cosmo gave his stamp of approval!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to change trays
on May 23, 2024
Posted by: hannahcolleen
[This review was collected as part of a promotion.] I love this cat litter box. It has been the best cat litter box I have ever used. I have three cats. I use this litter box and a regular litter box. Between the two of them, I need to change it about once a month, give or take. The odor isn't completely gone, but it is much better than before. My cats prefer the other litter box, but they still use this one. Occasionally, the poop gets stuck on the thing that rakes it or doesn't get completely raked. Besides those issues, it is hands-off until I'm ready to replace the tray with a new one. Replacing the tray is very easy and quick since all I have to do is remove the old one, and replace it with the new litter tray one.
Written by a customer while visiting influenster.com
Customer Rating
3
Liter Box
on May 23, 2024
Posted by: dazechicago
[This review was collected as part of a promotion.] Thank you so much for this product! I truly love how easy it is to use. The durability is great! The cleaning and maintenance is a piece of cake! Odor control is decent depending on what scent you have. Also the noise level is great until our fur baby makes his way in and starts swishing away!
Response from influenster.comBy PetSafe® Customer Care, May 25, 2024
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy and clea.
on May 24, 2024
Posted by: azcarra
[This review was collected as part of a promotion.] I love this litter box! My cats got used to it quickly, and the crystals don't seem too sharp on their paws. I've been using it for about a month and a half, and with two cats, I've already changed the tray out twice. Odor is down, and I don't need to scoop their poop daily, as the metal rake combs over the box automatically and shoves their poop into a hidden compartment. The crystals are very absorbent for urine as well.
Cons: Due to lack of space, I've had to place this litter box in the bathroom, which is not recommended since the crystals can absorb the extra humidity, which makes them not last as long. The refill disposable trays are pricey, but I find the convenience worth it. They will last longer if not placed in a bathroom or other high humidity location.
I will keep using this box as I love the ease and convenience and fresher smell. I might look into finding a refillable tray so I can save some money by just purchasing the crystal litter refill bags.
Cons: Due to lack of space, I've had to place this litter box in the bathroom, which is not recommended since the crystals can absorb the extra humidity, which makes them not last as long. The refill disposable trays are pricey, but I find the convenience worth it. They will last longer if not placed in a bathroom or other high humidity location.
I will keep using this box as I love the ease and convenience and fresher smell. I might look into finding a refillable tray so I can save some money by just purchasing the crystal litter refill bags.
Written by a customer while visiting influenster.com
Customer Rating
3
Jury's still out
on May 25, 2024
Posted by: sarahhe6b9
[This review was collected as part of a promotion.] I very much like the idea of this letter box, but I'm on the fence about it. It does a good job of cleaning away my cat's poop and the crystals do a decent job of absorbing his urine, but so far I wouldn't consider replacing the regular litter box with this. It's a little bulky and the crystal refill trays are slightly more expensive than I'd ideally like to spend monthly. My car is still using it and we ate cleaning out his letter box less and less, so we'll see. If it's something you want to try, I say go for it
Response from influenster.comBy PetSafe® Product Support, May 26, 2024
Thank you for sharing this feedback with us! We hope this box continues to be a good fit for you and your cat.
It is worth mentioning that we do have a reusable tray if this may be something you would prefer; this can be seen here-
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
It is worth mentioning that we do have a reusable tray if this may be something you would prefer; this can be seen here-
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
Written by a customer while visiting influenster.com
Customer Rating
5
Life saver!
on May 25, 2024
Posted by: apples336
[This review was collected as part of a promotion.] This is a game changer. It’s quietly cleans and controls all odors. It has waste control bin which doesn’t have to empty for a week. And has held up to a very big cat
Response from influenster.comBy PetSafe® Product Support, May 28, 2024
We love to hear that the litter box is a game changer for you and your kitty! Thank you for your review!
Written by a customer while visiting influenster.com
Customer Rating
5
Cat loves it
on May 26, 2024
Posted by: norabek225
[This review was collected as part of a promotion.] My cat absolutely loves this litter box. It took him a few days to get used to it, but after that, he had no problems. This litter does not cause any smells at all. When it is cleaning, you can barely hear it. It is also very easy to go online and order refills for the litter.
Response from influenster.comBy PetSafe® Customer Care, May 28, 2024
Thank you so much for sharing your feedback! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect!
on May 31, 2024
Posted by: bemi
[This review was collected as part of a promotion.] It took a second for the cats to acclimate to having a new litter box. Once they started using it, it works perfectly! The noise is low, the cleaning is much better than scooping it every few days, and the smell is virtually gone!
Response from influenster.comBy PetSafe® Product Support, May 31, 2024
We're so happy to hear this box has been such a good fit for both your cats and your household! Thank you for sharing this feedback!
Written by a customer while visiting influenster.com