Customer reviews from PetSafe
PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
103
4 Stars
18
3 Stars
16
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Customer Rating
5
Amazing
on April 30, 2024
Posted by: ameliaannvideo
[This review was collected as part of a promotion.] This is so amazing. It is worth the price. It makes something I hate SOOO EASY. It is worth 3x the amount for what it does. I highly recommend this to anyone.
Response from influenster.comBy PetSafe® Product Support, May 1, 2024
Thank you so much for sharing your experience with us!
Written by a customer while visiting influenster.com
Customer Rating
2
Okay
on April 30, 2024
Posted by: varlotpisces
[This review was collected as part of a promotion.] I set it up, my cats used it, they weren’t fans of it. I think it scared them more than anything lol. I was a little confused at first because of the cardboard liner, not a huge fan. I ended up giving it to a friend who wanted to try it.
Response from influenster.comBy PetSafe® Product Support, May 1, 2024
We're so sorry your kitties didn't like their new litter box. It's important to mention that some cats can take a little extra time to get acclimated to a new box. We're always happy to help with tips and tricks to make that acclimation process smoother for your cat! If you would like you can reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
High Tech Kitty Litter Ckeanup
on April 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This elite litter box is Amaxing with odor control, noise level is low, cleaning effectiveness is high tech and super durability. Waste disposal is a breeze.
Response from influenster.comBy PetSafe® Product Support, May 1, 2024
Thank you so much for taking the time to leave your review! We appreciate hearing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Cleans itself
on May 1, 2024
Posted by: cindym368
[This review was collected as part of a promotion.] I’ve had one of these litter boxes in the past and I loved it. It actually is super quiet and it cleans pretty well for it being a self cleaning litter box. I had more then 1 cat using it so I was cleaning the under tray 2 times a week. Only downside is that the litter box only takes crystal litter which is a little more expensive than regular sand litter.
But overall a great product.
Response from influenster.comBy PetSafe® Customer Care, May 2, 2024
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
5
Genius design!
on May 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This litter box is so nice because you don’t have to constantly clean it like you would a normal litter box. The crystal litter doesn’t put off any odors, and it much easier to work with than standard litter. These boxes are expensive, but they’re worth purchasing for many reasons. One being the convenience of them, and the other being that they link to your smart device notifying you every time your cat uses the box. You can tell how often your cat goes to the bathroom, and if you need to suspect any bathroom related health issues! Having this box could quite literally save your pet’s life if bathroom issues aren’t originally detected.
Response from influenster.comBy PetSafe® Product Support, May 4, 2024
Thank you so much for sharing your review with us!
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on May 3, 2024
Posted by: genwalk
[This review was collected as part of a promotion.] My cat has been so happy and cuddly lately since they received a new litter box. It is very clean and easy to clean. It keeps the odor down so the house doesn’t stink, and it matches the cat’s noise.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and effortless maintenance
on May 5, 2024
Posted by: alexxela33
[This review was collected as part of a promotion.] I think I just love the idea of this More than my cat's are using this litter box. I am giving 5 Star for the easy assembly process, unique app for easy control of the cleaning process, it's very quiet and will not disturb cats nor anyone else in the room. I have had a lot of time focused on getting the cats to use it because it's something different than they are used to. I recommend you train your cats for the crystals litter or they might be apprehensive to use the box. Highly recommend for anyone who is forgetful or limited on time to devote to operations with a standard litter box
Response from influenster.comBy PetSafe® Product Support, May 5, 2024
Thank you for letting us know the experience you've had with this box! It can definitely be helpful to gradually acclimate your cats to crystal by adding a bit to their prior box; it's great to know your cats are now using this box and that it's been helpful for you!
Written by a customer while visiting influenster.com
Customer Rating
4
Great technology!
on May 6, 2024
Posted by: kaameronlyn
[This review was collected as part of a promotion.] This litter box is very cool with the self cleaning, I loved on the app having the ability to control the litter box and view the activity. Personally my cats were hesitant to use it as it was different it took them awhile to use it. It cleaned well, was quiet and easy to set up. I would recommend.
Response from influenster.comBy PetSafe® Product Support, May 6, 2024
We're sorry to hear your cats were unsure at first, but it's wonderful to know they're using their new box now, and that it's been a good fit for features you want, too! Thank you for sharing this review!
Written by a customer while visiting influenster.com