Customer reviews from PetSafe
PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
103
4 Stars
18
3 Stars
16
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Customer Rating
5
This litter box makes a crappy job easy!
on April 16, 2024
Posted by: jessicao5
[This review was collected as part of a promotion.] I received this product in exchange for a review and I can say I'm impressed. This litter box makes having a cat easy. There is no stinky litter to scoop, the maintenance is so easy and it seems to be built out of quality material. When the machine is raking there is noise but it's very minimal. The app is also easy to download and work with! I did purchase the hood myself because my cat was iffy about it without. But as soon as I put it on she went in. I think the cost of th extra crystals is worth it for not having to worry about scooping daily.
Response from influenster.comBy PetSafe® Customer Care, April 18, 2024
Thank you so much for sharing your experience! We love to hear how much you are enjoying your cat's litter box!
Written by a customer while visiting influenster.com
Customer Rating
3
Accurate ScoopFree Self Cleaning Litter Box
on April 16, 2024
Posted by: ravinitymarie
[This review was collected as part of a promotion.] I received a complimentary product ScoopFree Complete Smart Self-Cleaning Litter Box from Influenster, for testing purposes only. I like this self cleaning litter box. This product is effective and hold up to its reviews. I am not sure about noise level. I took off two stars. One star for not having a cover and not being completely enclosed like her previous litter box. Another star because the replacement litter trays are super expensive and should be more reasonable. If you have extra, try this product and see if it works for you. Give it a chance.
Response from influenster.comBy PetSafe® Customer Care, April 18, 2024
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
4
Must try self cleaning litter box!
on April 16, 2024
Posted by: marya303
[This review was collected as part of a promotion.] My cats were very excited with their new litter! This smart self-cleaning litter box is very convenient especially for those who has very little time on their hands to clean. You can monitor through the app and it is quiet. Once it is full, you can cover the box and throw it without any mess! Though, I wish it came with more boxes. It is also aesthetically pleasing, the design looks clean.
Response from influenster.comBy PetSafe® Customer Care, April 18, 2024
Thank you so much for sharing! We love to hear how excited you and your cat were for the litter!
Written by a customer while visiting influenster.com
Customer Rating
2
Some cats won’t use.
on April 16, 2024
Posted by: marinad61
[This review was collected as part of a promotion.] My cat won’t use this box, she is suspicious of the raking action and the “cat litter” is totally alien to her. The idea is a good one, but cats like their box to be quiet, not something that has a mechanical cleaner. I am happy I didn’t pay good money for this.
Response from influenster.comBy PetSafe® Customer Care, April 18, 2024
Thank you so much for sharing your experience. While we certainly understand cats can be particular about their litter box, we do have some tips for acclimating your cat to the litter box here - https://support.petsafe.net/s/article/Introducing-your-cat-to-the-ScoopFree-Self-Cleaning-Litter-Box
Written by a customer while visiting influenster.com
Customer Rating
5
No more scooping or bad smells.
on April 16, 2024
Posted by: brendao89
[This review was collected as part of a promotion.] Love this ❤️!! Just got my new Scoopfree Complete Smart Self cleaning litter box from Influencer and I just can’t say enough great things about it. It was so easy to set up. I was a little skeptical at first so I set it up right next to my old litter box. My cat immediately started using the Scoopfree litter box. The odor control is wonderful. It is low maintenance and very quiet. No more bad smells!! No more having to scoop twice a day. My cat just loves it and so do I . Thank you so much .
Response from influenster.comBy PetSafe® Product Support, April 18, 2024
We're so happy this box is working so well for you and your kitty right away! Thank you for taking the time to share this experience!
Written by a customer while visiting influenster.com
Customer Rating
1
Poor Quality
on April 17, 2024
Posted by: jessc253
[This review was collected as part of a promotion.] Ngl, this thing is apparently super expensive, and it wasn't even worth being free. I'm so disappointed because I wanted this to work. Having a litter robot for years has been a dream. So I was hoping this would be similar. It is most definitely not. The poop gets stuck on the tines, and behind it/in front of it. Creating a massive mess that you have to manually clean anyway. Literally what's the point of this if I have to still do all the work, and there's now the added annoyance of also having to clean the mechanism as well because it gets dirty. And it doesn't even do a very good job of cleaning in the first place. Leaves pee behind and smaller particles. Even with clumping litter. I'm just super disappointed in this product because I really was expecting something much better for the price tag.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient litter clean up
on April 17, 2024
Posted by: colbys10
[This review was collected as part of a promotion.] The ScoopFree litter box is a game changer! Picking up litter is always smelly and gross and this simplifies the process and makes it more manageable. What you're purchasing is actually a plastic lid that sits on top of the disposable cardbox box, but it's so much more than just a lid! I love the raking mechanism and the way it pushes the waste into the reservoir underneath the plastic hood. Traditional litter, both clumping and non-clumping will not work with this because it gums up the rake. Which is nice since the litter it comes with is pricey.
Response from influenster.comBy PetSafe® Customer Care, April 19, 2024
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Great litter box
on April 18, 2024
Posted by: deborahc70_3061
[This review was collected as part of a promotion.] This is a great litter box. I love that I don’t have to scoop it every day. It does not smell. It can sense when the cat is in the litter box. This makes my life so much easier.
Response from influenster.comBy PetSafe® Customer Care, April 20, 2024
Thank you so much for sharing your experience! We love to hear how helpful the box has been!
Written by a customer while visiting influenster.com