Customer reviews from PetSafe
PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Average customer rating
4.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
103
4 Stars
18
3 Stars
16
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for PetSafe - SF Smart Self-Cleaning Litter Box - Gray
Customer Rating
5
Excellent odor control, easy to change waste tray. Low noise, Cats Love!
on April 11, 2024
Posted by: suep59
[This review was collected as part of a promotion.] I really liked PetSafe ScoopFree Liter box, I now have 2 in my home. I do have 4 cats and they all love it. PetSafe ScoopFree Premium Lavender Crystal Litter,is the choice that I use.
Lightly Scented lavender Litter, with Superior Odor Control & Low Tracking for Less Mess and doesn’t stick to cats paws. Tray last about a month, with low
maintenance, hands free cleaning, adsorption of silica gel in disposable trays. Unit has a raking mechanism that is censored to know if cat is in the box, hands-off litter cleaning solution.
Lightly Scented lavender Litter, with Superior Odor Control & Low Tracking for Less Mess and doesn’t stick to cats paws. Tray last about a month, with low
maintenance, hands free cleaning, adsorption of silica gel in disposable trays. Unit has a raking mechanism that is censored to know if cat is in the box, hands-off litter cleaning solution.
Refreshingly quiet and consistent ⋅ Good odor control.
it’s good at dehydrating both feces and urine. The waste trap did an excellent job of holding odor. . Throwing the litter tray is easy, carefully moved the bottom tray out from underneath, and placed it over the top.
My cats had no problems using the box, taking to it right away. I don’t think they had an issue with the litter, though it is on the coarser side and might irritate some cats.
They also seemed comfortable with the size of the box. It does a great job of combining the low-maintenance adsorption power of silica gel with a raking mechanism to give you a simple, hands-off litter cleaning solution. The litter itself is low-dust, offers good odor control, and doesn’t stick to cat’s paws.
My cats had no problems using the box, taking to it right away. I don’t think they had an issue with the litter, though it is on the coarser side and might irritate some cats.
They also seemed comfortable with the size of the box. It does a great job of combining the low-maintenance adsorption power of silica gel with a raking mechanism to give you a simple, hands-off litter cleaning solution. The litter itself is low-dust, offers good odor control, and doesn’t stick to cat’s paws.
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
Thank you for sharing your review and for being a part of the PetSafe family!
Written by a customer while visiting influenster.com
Customer Rating
5
A must have!
on April 12, 2024
Posted by: journey2jennifer
[This review was collected as part of a promotion.] This thing works wonders. Let’s start off by saying it was such an easy set up and extremely quick! I have two cats. One will use it and one won’t. After each use I can’t even tell it’s been cleaned because it’s so quiet. The only way I know my cat used it is by checking the box itself of the app. No Odor what so ever! It’s such a time saver. As a person who had to clean the box multiple times a day this is a life saver!
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
Thank you for taking the time to leave your review! We are so happy this litter box has been such a time and live saver for you and your kitties!
Written by a customer while visiting influenster.com
Customer Rating
5
Best litter box for cats
on April 12, 2024
Posted by: savannahs130
[This review was collected as part of a promotion.] Extreme Oder control, didn’t take long and was easy to set up. My cat started using her box asap. Extremely durable. I give a 10/10 score. And it is very quiet.
Written by a customer while visiting influenster.com
Customer Rating
5
Clean
on April 12, 2024
Posted by: karieb12
[This review was collected as part of a promotion.] My favorite thing about this product is that the litter doesn't get stuck in our cats paws and go all over the floor like normal cat litter does. The automatic clean is very quiet and quick.
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
Thank you for your review. It's so wonderful to hear the litter box is working well for you and your kitty! We appreciate you taking the time to share your experience and thank you for your feedback!
Written by a customer while visiting influenster.com
Customer Rating
3
Ok
on April 12, 2024
Posted by: sadiehbic
[This review was collected as part of a promotion.] Noise level is low maintenance is not that great it is real easier with a old fashioned litter box. It would be perfect for just on cat which I don’t have
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
We're sorry to hear you're having trouble with the maintenance with your cats' litter box. We would love the opportunity to talk about this further with you to determine how we can help. When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
Love the convenience!
on April 12, 2024
Posted by: rachele92
[This review was collected as part of a promotion.] I love this litterbox for my 2 cats. Love how easy it is to swap out the trays (although they are a bit pricey). The litterbox doesn’t stink and the crystal isn’t dusty.
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
Thank you for sharing this review! It's great to know this box has helped control odors and tracking in your home.
Written by a customer while visiting influenster.com
Customer Rating
5
Try this if you have cats
on April 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This is what the packaging looks like but after using it, I really like it as of right now I think he gets the job done. I also love that it already comes with litter, I think that it does a great job at making everything a lot more easier and I love that you can control it through your phone. The noise does doesn’t bother me at all. The odor control is not only very minimal but the time you have to change in between is really nice and of course it depends on how many cats you have. I would recommend trying this for anyone that’s looking for some thing a automated but on a lower budget this is really great to have!
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
We're happy to hear this box is working well for you and your cat! Thank you for taking the time to share this experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Looks fancy
on April 12, 2024
Posted by: lexionc
[This review was collected as part of a promotion.] The setup is pretty easy as long as you follow the instructions (something I did not do the first time around.) It's a cute box, bigger than I expected, but super useful. Still trying to get my kitty used to it!
Response from influenster.comBy PetSafe® Product Support, April 14, 2024
Thank you for this feedback! We hope your kitty starts using their new box soon. It may help to initially leave the box unplugged and scoop as needed, as well as mingling a bit of their old litter in with the crystal, and a bit of crystal in their old box. This will help mingle the scents and textures and adjust them to the new box and litter.
If they continue to have difficulty, please contact our Customer Care team here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
If they continue to have difficulty, please contact our Customer Care team here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting influenster.com