Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
130
4 Stars
54
3 Stars
25
2 Stars
12
1 Star
20
63%of customers recommend this product.
(
38 out of
60)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
Easy To Clean Electronic Litter Box
on June 14, 2024
Posted by: nicolep675
[This review was collected as part of a promotion.] I love this modern litter box design. Personally, I kind of like this because it has a lot of components which make it easier for cleaning & maintenance.
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your feedback! We love to hear how much you are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing for keeping the box clean!!
on June 14, 2024
Posted by: amandalee421_6047
[This review was collected as part of a promotion.] This is a god send!! This is amazing!! I have multiple cats and it's hard to jeep the litter box clean and smelling good. This has helped soo nuch! It was easy go assemble and easy to use. Comes with everything you need including gloves! Thank you influenster and pet safe for selecting me to try this product!!
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear how much you are enjoying the litter box and to hear how helpful it has been for you and your cats!
Written by a customer while visiting influenster.com
Customer Rating
5
Contains the litter AND smell; a litter box all cat owners should have!!
on June 14, 2024
Posted by: princesspeach00
[This review was collected as part of a promotion.] Where do I begin? First off, assembly was a piece of cake. It even came with gloves to wear when you change the bag out! Not to mention there’s small trash bags included in the packaging too! Super handy. I’ve never tried a self-cleaning litter box for my cat before because he’s quite particular about litter boxes, but this is the COOLEST litter box I’ve ever seen! The rotating design is genius and VERY effective. Not to mention how handy the app is in monitoring how many times my cat has frequented the litter box. The notification of when the bag needs changed has been a savior! My cat has adapted immediately to using it, and he’s 9 years old! Finally have a litter box that contains the litter AND the smell. Will never go back to a regular litter box EVER again!!
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear how easy the set up was and how quickly your cat took to the litter box!
Written by a customer while visiting influenster.com
Customer Rating
4
Awsome Petsafe scoop free Smart spin self cleaning litter box
on June 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I received this complimentary PetSafe Scoop free Smart spin self cleaning litter box in exchange for my honest review. The self cleaning litter box works really good itself . You can set a time to clean everyday automatically also make no loud sounds when spinning and my cat has adjusted pretty fast to it. There is also a small compartment for on odor pellet for to keep it smelling fresh while the waste bin get full. The only thing I would recommend is maybe adding something the front for when the cats get out does tend to drag the litter out. I was also struggling a little with the app for the litter box could only set it up 2.4 ghc wifi and wasn't really reading anything. Overall were excited for our cat she seems very happy with it .
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your feedback. We are sorry to hear you were having issues with initial connection to the app. If you do have any further trouble please feel free to reach out to our customer care team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat Monday - Saturday 9am - 9pm EST through our Smart Assistant box in the lower right hand side of our website here - https://support.petsafe.net/s/contactsupport
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and so convenient
on June 14, 2024
Posted by: elizabethw322
[This review was collected as part of a promotion.] I was worried at first because my cats were nervous, but they love it now!!! It's beautiful, so that's an obvious plus! The cleaning cycle is so quiet, and it's so nice not having to do it myself multiple times a day!
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear that you and your cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
You need this… NOW
on June 15, 2024
Posted by: kaylynneb2
[This review was collected as part of a promotion.] This is hands down the best litter box ever. There is no smell so I forget I even have a litter box in the house. The materials are very durable. I love that there is an app to tell you when your cat used the litter box last and how much they weighed . This is so helpful in helping me care for my fur baby.
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
4
Small but high tech
on June 15, 2024
Posted by: tothestarsx_9962
[This review was collected as part of a promotion.] Putting this together was very easy although I wish there was a physical copy of the instructions instead of just a QR code.
It is easy to use and functions very well. I love the deodorizer- it smells like the Avatar ride from Disney world. It's very quiet and doesn't scare my animals. Everything about this litter box is cool and so high tech, however, it is meant for smaller cats. My cat is rather big and doesn't fit comfortably in it.
It is easy to use and functions very well. I love the deodorizer- it smells like the Avatar ride from Disney world. It's very quiet and doesn't scare my animals. Everything about this litter box is cool and so high tech, however, it is meant for smaller cats. My cat is rather big and doesn't fit comfortably in it.
Response from influenster.comBy PetSafe® Product Support, June 16, 2024
Thank you for sharing this review with us! We're so happy to hear your cats have not been unsure about this box.
In case this information is helpful, this box is a great fit for cats under 33 lbs.; it is regrettably not recommended for cats larger than this. We do apologize for any inconvenience this may cause.
In case this information is helpful, this box is a great fit for cats under 33 lbs.; it is regrettably not recommended for cats larger than this. We do apologize for any inconvenience this may cause.
Written by a customer while visiting influenster.com
Customer Rating
5
Never need to scoop again!
on June 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this litter box! It only took my cats a couple of days to fully adjust to using it. The odor is well controlled and I love the automatic cleaning feature. When it’s cleaning it’s very quiet. I wish I had gotten this litter box sooner! The app, however could use a little work. Sometimes the weight measurement is very off. Other than that I’m very happy with it!
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
We are thrilled to hear how quickly your kitties adjusted to their new litter box. Thank you for sharing your experience with us!
Written by a customer while visiting influenster.com