Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
105
4 Stars
47
3 Stars
23
2 Stars
8
1 Star
16
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
Best invention
on June 17, 2024
Posted by: corrielyynn
[This review was collected as part of a promotion.] It was such a relief. No more back pain cleaning 2 cat boxes. No more breathing in all the dust (which can not be healthy). It's amazingly quiet and you save so much money just in the savings on litter. We couldn't be happier and look forward to adding one more in the future. Although they are pricey, they are worth every penny!
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for sharing your review! We love to hear that the SmartSpin has been a great relief for you and your kitties and that's been worth your peace-of-mind!
Written by a customer while visiting influenster.com
Customer Rating
3
Self cleaning and rotating might work better for smaller cats
on June 17, 2024
Posted by: lilil29
[This review was collected as part of a promotion.] I really wanted to love this product and it does seem like a decent product. My cat is huge around 16 lb and probably Mainecoon mix and I just think this litter box is too small for him. However, the features seem great as well as the convenience of not needing to scoop. I also like the odor control plug. Probably would just be better for a small or average size kitty.
Response from influenster.comBy PetSafe® Product Support, June 18, 2024
We're sorry to hear the litter box seems a bit small for your kitty. Our Customer Care team is more than happy to help determine the right solution for you both! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
10/10 worth every penny
on June 19, 2024
Posted by: littlefootxo
[This review was collected as part of a promotion.] Absolutely LOVE this litter box. It makes my life so much easier. There’s no odor, it’s quiet, pretty low maintenance as well. It’s a little on the larger side but the benefits outweigh the size
Response from influenster.comBy PetSafe® Customer Care, June 19, 2024
Thank you so much for sharing your experience! We love to hear how helpful the litter box has been!
Written by a customer while visiting influenster.com
Customer Rating
4
Great self cleaning litter box!
on June 19, 2024
Posted by: jennasb859
[This review was collected as part of a promotion.] I really, really like this self cleaning litter box! It is very quiet, and doesn’t smell, which I wasn’t expecting. It is very easy to use. It does take some time to put all the pieces together from the box, but it wasn’t difficult. It was kind of confusing to figure out how the bags are supposed to go in the bottom. It seems pretty durable. The app is easy to use, as well. The only part I don’t like is that the hole is about 11 inches high and there aren’t any steps included. Other than that, I have no complaints!
Response from influenster.comBy PetSafe® Product Support, June 20, 2024
Thank you for sharing your feedback, Jenna! We're so happy to hear that this box has helped reduce odors for you, and that it was not difficult to assemble.
Written by a customer while visiting influenster.com
Customer Rating
5
Prefect robotic litter box
on June 19, 2024
Posted by: ncampbell22
[This review was collected as part of a promotion.] I have been wanting one of these machines for a long time, I was skeptical at first about how well it would work, but this thing is amazing and effective in removing solids. It took my cat a little bit to get used to it but is now using only this litter box. My son used to complain about cleaning the cat box and now with the app he gets a notification when it needs to be emptied and it’s as easy as tying the bag and throwing another bag in. It comes with a scent pod so it keeps the odor under control and you can use regular clumping litter which is nice not having to buy a separate tray every time or a specific litter. This is definitely a game changer if your looking to not scoop liter anymore.
Response from influenster.comBy PetSafe® Product Support, June 20, 2024
It's so wonderful to hear that this box has worked so well for you and your cat! Thank you for taking the time to share your feedback!
Written by a customer while visiting influenster.com
Customer Rating
5
You and your cat’s new best friend!
on June 20, 2024
Posted by: sarahl4c0a
[This review was collected as part of a promotion.] The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is a new favorite for both me and my kittens. This is a game changer, as I no longer have to scoop out the cat box on a daily basis in order to prevent smell. This is such a time saver. Additionally, the kittens love it as they always have a clean “bathroom” to use. I have also cut the amount of litter I typically would go through in half, as the smart spin technology carefully sifts out only the pet waste during each spin cycle leaving the “clean” litter in the box for the next time my kittens go to the bathroom. I also love the app functionality as it keeps me in the loop of how many times each day my cats use the bathroom, as well as lets me know if it gets disconnected to my internet. Also this litter box is much smaller than its competitors with similar functionality, which is great in terms of saving space.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Valuable Investment
on June 20, 2024
Posted by: emilym3e8b
[This review was collected as part of a promotion.] The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is a revolutionary product for cat owners, offering a sleek design and robust build quality. Its standout feature is the efficient self-cleaning mechanism, which uses a quiet, rotating tray system to separate waste and maintain cleanliness with minimal manual intervention. Setup is straight forward, and the use of crystal litter effectively controls odors, though it does entail recurring costs. Despite its higher initial price and the limitation to specific litter types, the SmartSpin provides significant benefits in hygiene and ease of maintenance, making it a valuable investment for those seeking a low-maintenance, odor-free litter solution.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing your feedback! We are happy to hear how much you are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Thank you influenster.
on June 20, 2024
Posted by: christinaw311
[This review was collected as part of a promotion.] This is so awesome. I gave it to my aunt as a gift and she says it's odorless, easy to clean, very durable. There is little to no noise. It's very easy to clean and dispose of the waste.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing! We love to hear that your aunt and her cats are enjoying the litter box!
Written by a customer while visiting influenster.com