Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
105
4 Stars
47
3 Stars
23
2 Stars
8
1 Star
16
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
4
Awsome Petsafe scoop free Smart spin self cleaning litter box
on June 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I received this complimentary PetSafe Scoop free Smart spin self cleaning litter box in exchange for my honest review. The self cleaning litter box works really good itself . You can set a time to clean everyday automatically also make no loud sounds when spinning and my cat has adjusted pretty fast to it. There is also a small compartment for on odor pellet for to keep it smelling fresh while the waste bin get full. The only thing I would recommend is maybe adding something the front for when the cats get out does tend to drag the litter out. I was also struggling a little with the app for the litter box could only set it up 2.4 ghc wifi and wasn't really reading anything. Overall were excited for our cat she seems very happy with it .
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your feedback. We are sorry to hear you were having issues with initial connection to the app. If you do have any further trouble please feel free to reach out to our customer care team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat Monday - Saturday 9am - 9pm EST through our Smart Assistant box in the lower right hand side of our website here - https://support.petsafe.net/s/contactsupport
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and so convenient
on June 14, 2024
Posted by: elizabethw322
[This review was collected as part of a promotion.] I was worried at first because my cats were nervous, but they love it now!!! It's beautiful, so that's an obvious plus! The cleaning cycle is so quiet, and it's so nice not having to do it myself multiple times a day!
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear that you and your cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
You need this… NOW
on June 15, 2024
Posted by: kaylynneb2
[This review was collected as part of a promotion.] This is hands down the best litter box ever. There is no smell so I forget I even have a litter box in the house. The materials are very durable. I love that there is an app to tell you when your cat used the litter box last and how much they weighed . This is so helpful in helping me care for my fur baby.
Response from influenster.comBy PetSafe® Customer Care, June 15, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
4
Small but high tech
on June 15, 2024
Posted by: tothestarsx_9962
[This review was collected as part of a promotion.] Putting this together was very easy although I wish there was a physical copy of the instructions instead of just a QR code.
It is easy to use and functions very well. I love the deodorizer- it smells like the Avatar ride from Disney world. It's very quiet and doesn't scare my animals. Everything about this litter box is cool and so high tech, however, it is meant for smaller cats. My cat is rather big and doesn't fit comfortably in it.
It is easy to use and functions very well. I love the deodorizer- it smells like the Avatar ride from Disney world. It's very quiet and doesn't scare my animals. Everything about this litter box is cool and so high tech, however, it is meant for smaller cats. My cat is rather big and doesn't fit comfortably in it.
Response from influenster.comBy PetSafe® Product Support, June 16, 2024
Thank you for sharing this review with us! We're so happy to hear your cats have not been unsure about this box.
In case this information is helpful, this box is a great fit for cats under 33 lbs.; it is regrettably not recommended for cats larger than this. We do apologize for any inconvenience this may cause.
In case this information is helpful, this box is a great fit for cats under 33 lbs.; it is regrettably not recommended for cats larger than this. We do apologize for any inconvenience this may cause.
Written by a customer while visiting influenster.com
Customer Rating
5
Never need to scoop again!
on June 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this litter box! It only took my cats a couple of days to fully adjust to using it. The odor is well controlled and I love the automatic cleaning feature. When it’s cleaning it’s very quiet. I wish I had gotten this litter box sooner! The app, however could use a little work. Sometimes the weight measurement is very off. Other than that I’m very happy with it!
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
We are thrilled to hear how quickly your kitties adjusted to their new litter box. Thank you for sharing your experience with us!
Written by a customer while visiting influenster.com
Customer Rating
5
A solution to the messy litter boxes.
on June 16, 2024
Posted by: jamieleeg1
[This review was collected as part of a promotion.] Easy to put together, took about 20 minutes by myself. Material is strong and will last a long time. My cats have used the box and while using no loud noise and no extra smells.
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for sharing your review! We love to hear that set up was a breeze and that you and your cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Was most important. It’s very convenient for you. You don’t have to worry about cleaning this out. It cleans its own self. Was most important. It’s very convenient for you. You don’t have to worry about cleaning this out. It cleans its own self.
on June 16, 2024
Posted by: nancyg2964
[This review was collected as part of a promotion.] The auto control works very good. The noise level is very low. The maintenance is easy to take care of and the durability is very good and the waste disposable is very easy to take care of. And the cat is not afraid to go inside and use it. They climb right inside and come right in and out 
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for this review, Nancy! We're happy to hear this box has been a good fit for your home and your cat!
Written by a customer while visiting influenster.com
Customer Rating
3
Shows promise.
on June 17, 2024
Posted by: 3kittenz
[This review was collected as part of a promotion.] I was selected to try the Pet Safe spinning automatic litter box free in exchange for my honest review. It took my husband 15 min to set up. It's quiet and odor seems under control. The function of the box is good. One of my cats will go in it and one still has not after 2 weeks. The corn litter I'm using is too lightweight and falls out of the box when used and also sticks to the side so it doesn't fall to the bottom when it spins. I've ordered a box of Arm and Hammer Slide which is what we previously used and I think this will fix the problem. The round shape makes it feel like it takes up less space but the shape doesn't lend itself to put anything on top of it. For example, I have their other litter boxes inside of some "cat furniture" and while they take up a larger footprint, the space is utilized because it's flat. I have those near a window with cat beds on top and so the cats love jumping up there and hanging out. You can't do that with this because of the round shape. Also, it might be too small for one of my cats which might be why she hasn't used it. This might be for the best since she has a habit of stepping into a box and peeing with her back end still very close to the edge. If she does that with this box we're going to have a big mess. I'll probably put a silicone mat underneath for peace of mind. I'll try to update once I have used it longer and have worked out the kinks. I feel optimistic that we'll enjoy having this automatic box and that it'll make cleaning up easier!
Written by a customer while visiting influenster.com