Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
105
4 Stars
47
3 Stars
23
2 Stars
8
1 Star
16
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
Easy and convenient litter box maintenance with odor control
on June 11, 2024
Posted by: sarahk764
[This review was collected as part of a promotion.] I am never going back to my old litter box! The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box does it all! It controls the odor with odor controlling sticks and because it automatically removes waste, making maintenance easier. The litter is able to absorb urine and dries waste quickly. I am also able to monitor the health of my cats with the tracker.
Response from influenster.comBy PetSafe® Product Support, June 12, 2024
We love that you and your kitties are enjoying the features and all the SmartSpin has to offer! Thank you for sharing your review with us!
Written by a customer while visiting influenster.com
Customer Rating
5
Purrrfect litter box! Easy setup, app tracking and no odors!
on June 11, 2024
Posted by: marinar153
[This review was collected as part of a promotion.] I'm obsessed with this litter box! My cats started using it right away with no hesitation. The sleek, modern design is a big plus for me; those faux wood legs and compact size are just perfect. Setting it up was pretty simple with the QR code instructions, and I managed it solo in under 20 minutes. The app setup was a snap too. Syncing the litter box with the app lets you monitor your cats' weight and usage times, which I find incredibly convenient. With multiple cats at home, this really cuts down on litter box cleaning, and I haven't noticed any odor issues yet. I give it a perfect 10 out of 10 recommendation for any cat-loving household!
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect
on June 11, 2024
Posted by: yuliias46
[This review was collected as part of a promotion.] The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is a game-changer for cat owners looking for a convenient and hygienic solution for managing their pet's litter box. This innovative litter box features automatic self-cleaning technology that rotates the waste into a covered compartment, keeping the litter box fresh and odor-free. The SmartSpin technology ensures that the litter box stays clean without the need for manual scooping, making it a time-saving and hassle-free option for cat owners.
The litter box is spacious, providing ample room for cats to comfortably use it. The odor-control features help maintain a fresh-smelling environment, while the covered waste compartment keeps the mess out of sight. The easy-to-use design and low maintenance requirements make the PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box a top choice for cat owners seeking a cleaner and more efficient litter box solution.
Response from influenster.comBy PetSafe® Product Support, June 12, 2024
Thank you so much for your review. We're thrilled to hear that the SmartSpin is a game changer for you and your cats!
Written by a customer while visiting influenster.com
Customer Rating
5
Cat approved!
on June 11, 2024
Posted by: maryh381_386
[This review was collected as part of a promotion.] This box is great! Super easy to assemble and set up, cleaning maintenance is even easier and it’s cute to boot! It does a great job keeping the odors down. The bag makes clean up a breeze and you hardly even hear it cycling!
Response from influenster.comBy PetSafe® Product Support, June 12, 2024
We're happy that your kitty approves of their SmartSpin litter box and that cleaning is now a breeze! Thank you for sharing your experience with us!
Written by a customer while visiting influenster.com
Customer Rating
5
I didn’t know I needed it until I got it!!!
on June 12, 2024
Posted by: angelgotchi
[This review was collected as part of a promotion.] I am honestly so impressed with this litter box (well, litter sphere, really)! I had my doubts before it arrived, since I’ve never used anything but traditional boxes. That said, I’ve only had it for three days and already feel confident saying it’s incredible! First of all, assembly and setup was a breeze. The instructions are clear and concise - I ran into no issues! My two cats (seven year old siblings) took to it immediately, although they were of course pretty confused and curious about it at first. It’s basically silent when it runs cleaning cycles (you can adjust the frequency and delay on the cycles too, which is awesome), it’s pretty much odorless, and it’s not an eyesore either! Also, it’s pretty funny being able to use an app (which is actually designed really well, to my surprise) to get real-time updates on when my cats use the bathroom (the app gives helpful information about their usage habits, too, but I think it’s pretty funny anyway). Overall, I adore this thing. It’s great to not have to worry too much about keeping their litter space as neat and tidy as they prefer and deserve! The only thing I recommend is ensuring you place a litter mat underneath it, because my cats still definitely dig and bury in there, so litter sometimes ends up on the floor directly in front of it (which is totally to be expected anyway)! Seriously though, this thing is awesome. I’d give it ten stars if I could!
Written by a customer while visiting influenster.com
Customer Rating
5
By far the best litter box for freshness, and comfort for the cat in your life!
on June 12, 2024
Posted by: courtneyl197
[This review was collected as part of a promotion.] This litter box is more capable than I imagined it would be, it has made my life and kitty’s life so much easier! When I received the box, there are quite a few pieces to put together, however, it has very clear written instructions that are easy to follow! The app is also easy to set up and gives you updates throughout the day about different things, for example it will tell you when you cat has used the litter box/been in the litter box. After set up, it’s not only beautiful but my cat immediately wanted to go and check it out, he usually is very skidding to change and new things, but he has lived it ever since the moment it was set up for him! I love how this litter box is lot only self cleaning, I not only get to skip out on the scooping which is amazing, but it smells so much better than his old litter box after use! This litter box seems extremely durable, yet comfortable and the noise is very quiet when it is cleaning itself. I have could recommend this to my family and friends who have cats every single time and rate it a 10/10! You may not think that you need something like this in your life, but I promise you will see how much value it brings to your life and your cat’s life after purchasing it!
Response from influenster.comBy PetSafe® Customer Care, June 13, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cat are enjoying the litter box and how quickly your cat took to the box!
Written by a customer while visiting influenster.com
Customer Rating
5
Game changer. Takes a bit of set up.
on June 12, 2024
Posted by: fleuryweury_5245
[This review was collected as part of a promotion.] Game changer.
This took a bit of time to put together and set up but completely worth the patience and learning you'll need to get it going. It comes with a QR code for instructions. After putting it together you need the App. The litter box only connects to 2.4 wifi NOT 5g Internet - but when it's set up it's fairly automatic. The app is cool. It tells you how often your cat has used it. Personally, I don't see myself using the app after the first couple of days.
A learning curve I found is you have to push the 'add' button before loading litter because it senses a cat is in there and won't work, if you skip this step.
I have two cats and they immediately took to it. They're a bit jumpy when it self cleans but it senses when they're in there and waits 3 minutes.
The self clean is AMAZING.
I'd recommended the clumping litter to remove urine bits, too.
This took a bit of time to put together and set up but completely worth the patience and learning you'll need to get it going. It comes with a QR code for instructions. After putting it together you need the App. The litter box only connects to 2.4 wifi NOT 5g Internet - but when it's set up it's fairly automatic. The app is cool. It tells you how often your cat has used it. Personally, I don't see myself using the app after the first couple of days.
A learning curve I found is you have to push the 'add' button before loading litter because it senses a cat is in there and won't work, if you skip this step.
I have two cats and they immediately took to it. They're a bit jumpy when it self cleans but it senses when they're in there and waits 3 minutes.
The self clean is AMAZING.
I'd recommended the clumping litter to remove urine bits, too.
Response from influenster.comBy PetSafe® Product Support, June 13, 2024
Thank you so much for taking the time to share your experience with us! We love to hear that the SmartSpin is a game changer for your and your kitties and that your cats took to the litter box right away!
Written by a customer while visiting influenster.com
Customer Rating
5
Don't think twice! BUY IT NOW!
on June 12, 2024
Posted by: jenacb320
[This review was collected as part of a promotion.] Holy crap! LITERALLY! Lol. This Pet Safe scoop free self-cleaning litter box is game changing for when it comes to owning cats!!! I dread scooping the cat box and cleaning up after our cat, Milo. I am so blown away by how amazing this works. THIS IS AN ABSOLUTE MUST HAVE! The QR code on the instructions provided was great. I assembled this self-cleaning cat box in under 30 minutes. The directions were very clear and easy to follow. My cat was immediately intrigued by this machine. He was sniffing around and checking it out. We put him in there a few times, and he quickly exited. We threw out his old regular little box, and just a few hours later, he was using his awesome new litter box. This is perfect for him because he is a very clean cat and does not like any clumps in his cat box. I love how there is an app, and you can control this device from your phone, and it gives helpful information such as weights and times of bathroom usage. Another amazing feature is that there is a child lock option. My 3 year old is very curious and likes to push buttons, so this feature is so helpful. We have the box set to clean automatically after our kitty goes to the bathroom, and you can always clean whenever you like. Milo has plenty of room to use the bathroom in the unit. I have noticed when he jumps out that sometimes he does get the tiniest bit of litter on the floor from his feet, but that's no problem for me considering. I did buy a cat mat to put down just for easier clean-up. There is an oder control too. We have placed this self-cleaning litter box in our living room, and if you have a male cat, you know their pee isn't the most pleasant, but we do not smell it at all! When the cleaning cycle comes on, we do not hear it either. It's very quiet! As a cat owner, I could not go back to a traditional cat box after being spoiled with this one. It is now day 4 of usage, and there is still plenty of room in the waste storage unit for more bathroom trips. This is a solid 100/10!! I couldn't recommend a better product to make life just a little bit easier!
Written by a customer while visiting influenster.com