Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
130
4 Stars
54
3 Stars
25
2 Stars
12
1 Star
19
63%of customers recommend this product.
(
38 out of
60)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
4
Life changing
on June 8, 2024
Posted by: chasingfaries
[This review was collected as part of a promotion.] Thank you to Influenster and petsafe for this product in return for a honest review. I was pleasantly surprised at how easy the set up was, is quiet and large enjoying to fit my chubby kitty. Large waste drawer and only have to change the waste bag is amazing. This has changed my life.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We're thrilled to hear how life changing the SmartSpin has been for you and your kitty! Thank you so much for sharing your experience with us!
Written by a customer while visiting influenster.com
Customer Rating
5
So far so good!
on June 8, 2024
Posted by: krissyj10
[This review was collected as part of a promotion.] This appears to have the same functionality as the LR (current box) but without many of the pitfalls. The box works by rotating the globe and sifting out the waste, and dumping it in the waste bin below.
Pros: it's really quiet, aesthetically pleasing, the entire globe is removable and washable!, the waste bin has an air freshener, the waste bin is easy to empty, it overall functions well, is perfect size for a single cat, and the wifi connectivity has worked great.
Cons: assembly was a bit rough and took several openings to align the rubber mat just right, litter is also getting stuck between the bottom rubber mat and the plastic frame and the opening is about a foot off of the ground due to the waste bin placement, this would be hard for a kitten or elder cat to use.
It's a perfect rival to the other boxes in the market. I especially love the ability to wash and scrub the entire globe. My cat is used to using a similar litterbox, so she took right to it. Given how quiet it is, it should be easy to train your cat to use it. The app also gives you the ability to turn off auto clean until they get used to it.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We're happy to hear this box has provided a great solution for you and your cat, Krissy! We're sorry to hear you had difficulty assembling your box, however; please know you can always reach out to our Customer Care team for assistance. We're happy to help!
Our agents can be reached here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Our agents can be reached here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
5
Great litter box!
on June 8, 2024
Posted by: jeanniew80
[This review was collected as part of a promotion.] This was super easy to put together! Honestly when I saw all the pieces at first I was worried but it assembled quickly and easily! The motor is quiet, I can hear it if I’m listening for it but otherwise I don’t really notice it. I love the odor control insert for the drawer. I love the self cleaning feature and that my cats will always have clean litter now! The cats are still a little leery of it but they’ve used it a few times. I love the app that communicates with you about the cats using it and lets you know when it needs emptied too!
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
Thank you for sharing your review! We love that assembly was quick and the features are working well for you and your kitties!
Written by a customer while visiting influenster.com
Customer Rating
5
Buy this now! It’s amazing
on June 9, 2024
Posted by: anniee51
[This review was collected as part of a promotion.] This is so amazing! It was so easy to set up! It keeps my cat’s litter box so clean! It’s also super quiet, which is really nice. At the bottom of the litter box is a deodorizer and waste bin which is super easy to clean and empty. The app is also so great. It reminds me when I need to change the deodorizer, and also lets me start the cleaning cycle from my phone if I decide not to to the auto cycle. I also like that it keeps track of how often my cat is using the litter box, so I can keep track of that for health reasons.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Litter Box
on June 9, 2024
Posted by: brittanys708
[This review was collected as part of a promotion.] If you don’t have this, I HIGHLY recommend it! I can’t say enough good things about. My cats love it. The odor control is sooooo great! It’s nice to not have to clean your litter box every day. The noise level while it’s cleaning it’s so quiet I don’t even know it cleaned. Also LOVE that if weighs my cats for me! 10/10 we love it!
Response from influenster.comBy PetSafe® Product Support, June 10, 2024
We love that you and your kitties are loving all of the features of the SmartSpin! Thank you ao much for sharing your experience, Brittany!
Written by a customer while visiting influenster.com
Customer Rating
4
Awesome features
on June 9, 2024
Posted by: brandih176
[This review was collected as part of a promotion.] This is such a cool litter box , but it came with so many pieces to put together that made it a bit annoying. Other than that , the features are awesome and it is a good size as well once put together
Response from influenster.comBy PetSafe® Product Support, June 10, 2024
Thank you so much for staring your feedback with us, Brandi! We are very happy to hear you and your cats are enjoying the features of the SmartSpin!
Written by a customer while visiting influenster.com
Customer Rating
5
Low maintenance, a must have for cats!
on June 9, 2024
Posted by: nissarxo
[This review was collected as part of a promotion.] I can’t say enough how great of a product this was for our household. There’s absolutely no odor, the noise is very minimal. Management and disposal is easy with cleaning cycles available right from your phone. You can track the usage, it tells you when your cat has entered the litter box, uses, plus gives a weight. After your cat clears it enters the auto cleaning cycle. All i have to do is add litter & dump the waste bag when it gets full. Super easy and a nice design, looks and is overall better than our last litter box. My cat had no issues switching over and is very intrigued by the cleaning cycle!
Response from influenster.comBy PetSafe® Product Support, June 10, 2024
We absolutely love how great the SmartSpin has been for your household and your kitty! Thank you so much for sharing your review and experience with us.
Written by a customer while visiting influenster.com
Customer Rating
5
Clean and simple !
on June 9, 2024
Posted by: lainalooks
[This review was collected as part of a promotion.] I have 2 cats and I’ve always wanted to try a self cleaning litter box. I feel this is really good too if you have dogs who like to take waste out of the litter box. Very simple instructions and is compatible with almost all litter except big pellets. It’s not loud at all , and easy to clean. My cats had no problem using it as well. Aesthetically pleasing to look at. Overall I highly recommend especially if you’re pregnant !
Response from influenster.comBy PetSafe® Product Support, June 10, 2024
We love to hear your kitties took to their new litter box with ease and we appreciate your review!
Written by a customer while visiting influenster.com