Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
105
4 Stars
47
3 Stars
23
2 Stars
8
1 Star
16
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
Worth the money!!
on June 8, 2024
Posted by: elizabethg590
[This review was collected as part of a promotion.] Any cat owner will tell you that cleaning a litter box is the worst part of owning a cat. This self cleaning box solves that issue. Assembly wasn’t too bad and this box is quiet, effective, and helps control odors. I will suggest getting a scoop to help load the litter box since it was difficult filling. The app is easy to use and helps you track when cleaning is needed.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We are so happy to hear you are enjoying the features of your kitty's new litter box! Thank you for your review!
Written by a customer while visiting influenster.com
Customer Rating
5
I recommend!!!!!!
on June 8, 2024
Posted by: reginak45
[This review was collected as part of a promotion.] For those who don't like to clean the litter box after their cats. This magical tray will do everything itself, you just need to change the bags and add filler. Nothing spills out, there are no odors. After an adult cat goes to the toilet, the program starts. The volume of the garbage container is large. The application is very accessible. Every step is spelled out. I see how long the cat was there, how the cleaning is carried out, how the air neutralizer works. In general, everything is very cool. We and especially the cat liked it! The main advantages are the price, which saves time and sand costs, the cat quickly got used to the tray, the dimensions are ideal. I recommend!!!
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
Thank you so much for sharing your experience with us, Regina! It's great to hear how much you and your kitty enjoy the features and convenience of the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Wonderful for busy cat parents
on June 8, 2024
Posted by: leahr178
[This review was collected as part of a promotion.] I really love this litter box because it’s so efficient for me and my family especially since we all work all day and want to make sure our home is smelling fresh all of the time. I love how I can keep track of it through the app and I can see how many times my car has used the bathroom I’m so happy I received this to review I absolutely love it and makes my life easier and doesn’t make my house smell at all.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We are so happy to hear that the litter box suits your family's active lifestyle! Thank you for taking the time to share your experience with us, Leah!
Written by a customer while visiting influenster.com
Customer Rating
5
Overpriced for a litter box but you get what you pay for so it is worth the money.
on June 8, 2024
Posted by: jordanh242
[This review was collected as part of a promotion.] My first thought was it looks like a spaceship but so far so good. My cat seems to like it and it does odor control quite well. I was hesitant about a cat to begin with for that reason. So far it's going good. Personally I think it's mildly noisy but it's not too bad at all. When it self cleans it does well on getting everything out.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
Thank you for sharing your review with us! We love that you're loving the litter box and that it's giving you peace of mind with the odor control!
Written by a customer while visiting influenster.com
Customer Rating
5
Buzzing!
on June 8, 2024
Posted by: minnieknight78
[This review was collected as part of a promotion.] Greatest test I've had yet! Thank you Influenster for allowing me to test and review for free! The video is of initial set up, further review on my IG @_minnie_knight78. Comes with odor control, trash bags, gloves and set by step instructions AND mini tools! Cleans at a safe and sensible place rate, very minimal noise, wifi set up needed. Almost any litter will work, doesn't have to be clumping. Definitely recommend!
Response from influenster.comBy PetSafe® Customer Care, June 28, 2024
Thank you so much for sharing your feedback! We love to hear how much you are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
4
Life changing
on June 8, 2024
Posted by: chasingfaries
[This review was collected as part of a promotion.] Thank you to Influenster and petsafe for this product in return for a honest review. I was pleasantly surprised at how easy the set up was, is quiet and large enjoying to fit my chubby kitty. Large waste drawer and only have to change the waste bag is amazing. This has changed my life.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We're thrilled to hear how life changing the SmartSpin has been for you and your kitty! Thank you so much for sharing your experience with us!
Written by a customer while visiting influenster.com
Customer Rating
5
So far so good!
on June 8, 2024
Posted by: krissyj10
[This review was collected as part of a promotion.] This appears to have the same functionality as the LR (current box) but without many of the pitfalls. The box works by rotating the globe and sifting out the waste, and dumping it in the waste bin below.
Pros: it's really quiet, aesthetically pleasing, the entire globe is removable and washable!, the waste bin has an air freshener, the waste bin is easy to empty, it overall functions well, is perfect size for a single cat, and the wifi connectivity has worked great.
Cons: assembly was a bit rough and took several openings to align the rubber mat just right, litter is also getting stuck between the bottom rubber mat and the plastic frame and the opening is about a foot off of the ground due to the waste bin placement, this would be hard for a kitten or elder cat to use.
It's a perfect rival to the other boxes in the market. I especially love the ability to wash and scrub the entire globe. My cat is used to using a similar litterbox, so she took right to it. Given how quiet it is, it should be easy to train your cat to use it. The app also gives you the ability to turn off auto clean until they get used to it.
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
We're happy to hear this box has provided a great solution for you and your cat, Krissy! We're sorry to hear you had difficulty assembling your box, however; please know you can always reach out to our Customer Care team for assistance. We're happy to help!
Our agents can be reached here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Our agents can be reached here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
5
Great litter box!
on June 8, 2024
Posted by: jeanniew80
[This review was collected as part of a promotion.] This was super easy to put together! Honestly when I saw all the pieces at first I was worried but it assembled quickly and easily! The motor is quiet, I can hear it if I’m listening for it but otherwise I don’t really notice it. I love the odor control insert for the drawer. I love the self cleaning feature and that my cats will always have clean litter now! The cats are still a little leery of it but they’ve used it a few times. I love the app that communicates with you about the cats using it and lets you know when it needs emptied too!
Response from influenster.comBy PetSafe® Product Support, June 9, 2024
Thank you for sharing your review! We love that assembly was quick and the features are working well for you and your kitties!
Written by a customer while visiting influenster.com