Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
105
4 Stars
47
3 Stars
23
2 Stars
8
1 Star
16
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
Truly amazing
on June 24, 2024
Posted by: roofz
[This review was collected as part of a promotion.] I’d always wanted an automatic litter box for my cats, and this is a good space-efficient one. It can look quite small at first but it still can fit each of my adult cats just fine and it is not super bulky like the other auto litter boxes out there. It functions great and pairs well with the informative app, and the noise is minimal while also controlling odor all at once. My cats seem to have gotten accustomed to it quite quick and I’m excited to see the full potential of ease and convenience that this product will bring into our home!
Response from influenster.comBy PetSafe® Customer Care, June 25, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
4
This cat box is the best cat box you could have for your pets!
on June 26, 2024
Posted by: graciec68
[This review was collected as part of a promotion.] When I first got this product it was fairly easy to set up. The only thing I would’ve liked is if there were paper instructions that came with it instead of having to scan the QR code but that’s just my opinion. Even with our cats being older, they adjusted well to it. After giving it a couple of weeks, I have come to realize that the batbroom smells better since the poops are being put into a bin underneath with a deodorizer. A great thing about the cat box is that it’s not really that loud when it’s cleaning. The app you get for the cat box was easy to use and made connecting to the cat box easy. Overall I definitely recommend this cat box to people. Not only do my cats love it, we the owners love it!!
Response from influenster.comBy PetSafe® Product Support, June 27, 2024
Thank you so much for your feedback, Gracie. We're so happy to hear the SmartSpin is perfect for your kitties! We appreciate your review.
Written by a customer while visiting influenster.com
Customer Rating
5
Love pet safe!
on June 28, 2024
Posted by: kaileya4
[This review was collected as part of a promotion.] So easy to build and so easy to use! Our kitties love it and we love how clean it stays! I would have bought this with my own money for sure! 10/10 product
Response from influenster.comBy PetSafe® Product Support, June 30, 2024
We love that you and your kitties are loving the SmartSpin! Thank you for sharing your experience and review with us, Kailey!
Written by a customer while visiting influenster.com
Customer Rating
5
Fun and retro litter box
on June 28, 2024
Posted by: marwaa34
[This review was collected as part of a promotion.] This is an absolutely fantastic litter box. It contains odor and waste and isn’t as loud as other scoop free litter boxes tend to be. It is durable and low maintenance
Response from influenster.comBy PetSafe® Customer Care, August 13, 2024
Thank you so much for sharing your experience! We love to hear how much you are enjoying your cat's litter box!
Written by a customer while visiting influenster.com
Customer Rating
2
Needs paper instructions
on June 28, 2024
Posted by: amberb815
[This review was collected as part of a promotion.] I tried for a week to get this littler box set up. There are no paper instructions in the box. It tells you to scan a code for the instructions. It's a nice litter box it's just very complicated to assemble.
Response from influenster.comBy PetSafe® Product Support, June 30, 2024
We're so sorry to hear you encountered complications when assembling your kitties litter box. We appreciate your feedback and would love the opportunity to discuss this with you further and determine how we can help. When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
Great litter box.
on June 28, 2024
Posted by: angelicab112
[This review was collected as part of a promotion.] This litter box works great! I have 6 cats so it gets a workout. It is very well made and helps control the odor. Noise level is a little loud but not unbearable. I like that it tells me when a cat has used it and the approximate weight of each cat. I also love that if it senses a cat or a human during its cleaning cycle it automatically stops until it is clear. Litter draw is easy to access and clean. It's big enough that my 15 pound cat can fit into it.
Response from influenster.comBy PetSafe® Product Support, June 30, 2024
Thank you so much for your review! We love that the SmartSpin is working our well for you and your kitties! We appreciate your feedback!
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on June 29, 2024
Posted by: kristend30_2524
[This review was collected as part of a promotion.] This litter box has allowed my outside barn cat to become a semi permanent inside cat! I was always opposed to having an indoor cat before getting this litter box.
Response from influenster.comBy PetSafe® Product Support, June 30, 2024
We're so happy this litter box was able to help bring you and your kitty closer together! Thank you so much for sharing this feedback!
Written by a customer while visiting influenster.com
Customer Rating
4
Serene Feline Duty
on June 30, 2024
Posted by: budgetsorceress
[This review was collected as part of a promotion.] This modern litter box is purrfect fur the pampered kitty and peace of mind for their cat parent. The rotation that empties the container is the lowest motor hum that shouldn’t scare even the most noise sensitive cat. It came with everything I needed to build, even trash bags and deodorant EXCEPT the litter! That’s kind of important. You would think they would give you a little trial bag of litter or something. Other than that, this litter receptacle works, looks great and is a manageable size for most rooms.
Response from influenster.comBy PetSafe® Product Support, July 1, 2024
Thank you for your review. It's great to hear how perfect the litter box has been for you and your kitty! Thanks for sharing!
Written by a customer while visiting influenster.com