Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
130
4 Stars
54
3 Stars
25
2 Stars
12
1 Star
20
63%of customers recommend this product.
(
38 out of
60)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
You and your cat’s new best friend!
on June 20, 2024
Posted by: sarahl4c0a
[This review was collected as part of a promotion.] The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is a new favorite for both me and my kittens. This is a game changer, as I no longer have to scoop out the cat box on a daily basis in order to prevent smell. This is such a time saver. Additionally, the kittens love it as they always have a clean “bathroom” to use. I have also cut the amount of litter I typically would go through in half, as the smart spin technology carefully sifts out only the pet waste during each spin cycle leaving the “clean” litter in the box for the next time my kittens go to the bathroom. I also love the app functionality as it keeps me in the loop of how many times each day my cats use the bathroom, as well as lets me know if it gets disconnected to my internet. Also this litter box is much smaller than its competitors with similar functionality, which is great in terms of saving space.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Valuable Investment
on June 20, 2024
Posted by: emilym3e8b
[This review was collected as part of a promotion.] The PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box is a revolutionary product for cat owners, offering a sleek design and robust build quality. Its standout feature is the efficient self-cleaning mechanism, which uses a quiet, rotating tray system to separate waste and maintain cleanliness with minimal manual intervention. Setup is straight forward, and the use of crystal litter effectively controls odors, though it does entail recurring costs. Despite its higher initial price and the limitation to specific litter types, the SmartSpin provides significant benefits in hygiene and ease of maintenance, making it a valuable investment for those seeking a low-maintenance, odor-free litter solution.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing your feedback! We are happy to hear how much you are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Thank you influenster.
on June 20, 2024
Posted by: christinaw311
[This review was collected as part of a promotion.] This is so awesome. I gave it to my aunt as a gift and she says it's odorless, easy to clean, very durable. There is little to no noise. It's very easy to clean and dispose of the waste.
Response from influenster.comBy PetSafe® Customer Care, June 21, 2024
Thank you so much for sharing! We love to hear that your aunt and her cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
3
Very cute design
on June 21, 2024
Posted by: brandys147
[This review was collected as part of a promotion.] We have several robot litter boxes. This one is by far the quietest one we have. You can hardly hear it! It comes with an odor cartridge for the waste drawer and it is very aesthetically pleasing. It so cute! We have 11 cats, with most being larger cats. Our 11 pound cat fits but there is not a ton of space. My only critique is that they make it in a bigger size for cats that are larger. Other than that we highly recommend it!
Response from influenster.comBy PetSafe® Customer Care, June 22, 2024
Thank you so much for sharing your feedback! We love to hear how much you are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
It cleans itself very well!
on June 22, 2024
Posted by: yolarizaf_2948
[This review was collected as part of a promotion.] I give this as a gift, and my brother loves it. It cleans itself, you can't smell anything bad, no loud sound during cleaning, low maintenance. He loves that its circle fits everywhere, good for small spaces.
Response from influenster.comBy PetSafe® Customer Care, June 22, 2024
Thank you so much for sharing! We love to hear how much your brother is enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Totally recommend! Great product
on June 22, 2024
Posted by: daniellec598
[This review was collected as part of a promotion.] Best invention ever! my cat are loving this and makes litter cleaning so much faster! Love that is has minimal to no sound durability look so good and love that it goes with my furniture and no odor!
Response from influenster.comBy PetSafe® Customer Care, June 22, 2024
Thank you so much for sharing your feedback! We love to hear how much you and your cat are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Wow!
on June 22, 2024
Posted by: katieh406
[This review was collected as part of a promotion.] Wow! I really wasn’t expecting this to be so good. I’ve seen these types of litter boxes and I always thought they were too good to be true. I was wrong! This is life changing and I definitely recommend. Very heavy duty and works great.
Response from influenster.comBy PetSafe® Product Support, June 23, 2024
Thank you for this review, Katie! We're so happy to hear this box has been so helpful for you and your cat!
Written by a customer while visiting influenster.com
Customer Rating
4
Amazing not having to scoop litter!!
on June 22, 2024
Posted by: egollnitz
[This review was collected as part of a promotion.] Really neat contraption, great way to monitor litter box habits. If you have multiple cats you can individually monitor by weight. Only one of my cats will use it, as my chonky cat (shown in last pic) is too chonky to move around inside it. But if your cat is under 20lb they should be good. Inside the trash compartment on the bottom there’s a charcoal type filter that helps with absorbing odors which I love! I did get a notification on the app to replace it every 15 days, which seems way too frequent. Can’t even purchase the filters yet from what I can tell. I’m curious to see how it holds up long term, I have a feeling it’ll get kinda nasty on the inside but haven’t had it long enough to tell how easy it’ll be to clean. Hope that some accessories will be released for it, like stairs!
Response from influenster.comBy PetSafe® Product Support, June 23, 2024
Thank you for sharing this experience with us! We're so happy to hear that this box is working well for one of your kitties!
The model number for a two pack of the deodorizers is PAC00-18007; these will be available soon. If you have any further questions or there's anything else we can help you with, please reach out to our Customer Care team here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
The model number for a two pack of the deodorizers is PAC00-18007; these will be available soon. If you have any further questions or there's anything else we can help you with, please reach out to our Customer Care team here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting influenster.com