Customer reviews from PetSafe
PetSafe - ScoopFree SmartSpin - White
Average customer rating
4.1
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
130
4 Stars
54
3 Stars
25
2 Stars
12
1 Star
20
63%of customers recommend this product.
(
38 out of
60)
Customer Reviews for PetSafe - ScoopFree SmartSpin - White
Customer Rating
5
A solution to the messy litter boxes.
on June 16, 2024
Posted by: jamieleeg1
[This review was collected as part of a promotion.] Easy to put together, took about 20 minutes by myself. Material is strong and will last a long time. My cats have used the box and while using no loud noise and no extra smells.
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for sharing your review! We love to hear that set up was a breeze and that you and your cats are enjoying the litter box!
Written by a customer while visiting influenster.com
Customer Rating
5
Was most important. It’s very convenient for you. You don’t have to worry about cleaning this out. It cleans its own self. Was most important. It’s very convenient for you. You don’t have to worry about cleaning this out. It cleans its own self.
on June 16, 2024
Posted by: nancyg2964
[This review was collected as part of a promotion.] The auto control works very good. The noise level is very low. The maintenance is easy to take care of and the durability is very good and the waste disposable is very easy to take care of. And the cat is not afraid to go inside and use it. They climb right inside and come right in and out 
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for this review, Nancy! We're happy to hear this box has been a good fit for your home and your cat!
Written by a customer while visiting influenster.com
Customer Rating
3
Shows promise.
on June 17, 2024
Posted by: 3kittenz
[This review was collected as part of a promotion.] I was selected to try the Pet Safe spinning automatic litter box free in exchange for my honest review. It took my husband 15 min to set up. It's quiet and odor seems under control. The function of the box is good. One of my cats will go in it and one still has not after 2 weeks. The corn litter I'm using is too lightweight and falls out of the box when used and also sticks to the side so it doesn't fall to the bottom when it spins. I've ordered a box of Arm and Hammer Slide which is what we previously used and I think this will fix the problem. The round shape makes it feel like it takes up less space but the shape doesn't lend itself to put anything on top of it. For example, I have their other litter boxes inside of some "cat furniture" and while they take up a larger footprint, the space is utilized because it's flat. I have those near a window with cat beds on top and so the cats love jumping up there and hanging out. You can't do that with this because of the round shape. Also, it might be too small for one of my cats which might be why she hasn't used it. This might be for the best since she has a habit of stepping into a box and peeing with her back end still very close to the edge. If she does that with this box we're going to have a big mess. I'll probably put a silicone mat underneath for peace of mind. I'll try to update once I have used it longer and have worked out the kinks. I feel optimistic that we'll enjoy having this automatic box and that it'll make cleaning up easier!
Written by a customer while visiting influenster.com
Customer Rating
5
Best invention
on June 17, 2024
Posted by: corrielyynn
[This review was collected as part of a promotion.] It was such a relief. No more back pain cleaning 2 cat boxes. No more breathing in all the dust (which can not be healthy). It's amazingly quiet and you save so much money just in the savings on litter. We couldn't be happier and look forward to adding one more in the future. Although they are pricey, they are worth every penny!
Response from influenster.comBy PetSafe® Product Support, June 17, 2024
Thank you for sharing your review! We love to hear that the SmartSpin has been a great relief for you and your kitties and that's been worth your peace-of-mind!
Written by a customer while visiting influenster.com
Customer Rating
3
Self cleaning and rotating might work better for smaller cats
on June 17, 2024
Posted by: lilil29
[This review was collected as part of a promotion.] I really wanted to love this product and it does seem like a decent product. My cat is huge around 16 lb and probably Mainecoon mix and I just think this litter box is too small for him. However, the features seem great as well as the convenience of not needing to scoop. I also like the odor control plug. Probably would just be better for a small or average size kitty.
Response from influenster.comBy PetSafe® Product Support, June 18, 2024
We're sorry to hear the litter box seems a bit small for your kitty. Our Customer Care team is more than happy to help determine the right solution for you both! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/
Written by a customer while visiting influenster.com
Customer Rating
5
10/10 worth every penny
on June 19, 2024
Posted by: littlefootxo
[This review was collected as part of a promotion.] Absolutely LOVE this litter box. It makes my life so much easier. There’s no odor, it’s quiet, pretty low maintenance as well. It’s a little on the larger side but the benefits outweigh the size
Response from influenster.comBy PetSafe® Customer Care, June 19, 2024
Thank you so much for sharing your experience! We love to hear how helpful the litter box has been!
Written by a customer while visiting influenster.com
Customer Rating
4
Great self cleaning litter box!
on June 19, 2024
Posted by: jennasb859
[This review was collected as part of a promotion.] I really, really like this self cleaning litter box! It is very quiet, and doesn’t smell, which I wasn’t expecting. It is very easy to use. It does take some time to put all the pieces together from the box, but it wasn’t difficult. It was kind of confusing to figure out how the bags are supposed to go in the bottom. It seems pretty durable. The app is easy to use, as well. The only part I don’t like is that the hole is about 11 inches high and there aren’t any steps included. Other than that, I have no complaints!
Response from influenster.comBy PetSafe® Product Support, June 20, 2024
Thank you for sharing your feedback, Jenna! We're so happy to hear that this box has helped reduce odors for you, and that it was not difficult to assemble.
Written by a customer while visiting influenster.com
Customer Rating
5
Prefect robotic litter box
on June 19, 2024
Posted by: ncampbell22
[This review was collected as part of a promotion.] I have been wanting one of these machines for a long time, I was skeptical at first about how well it would work, but this thing is amazing and effective in removing solids. It took my cat a little bit to get used to it but is now using only this litter box. My son used to complain about cleaning the cat box and now with the app he gets a notification when it needs to be emptied and it’s as easy as tying the bag and throwing another bag in. It comes with a scent pod so it keeps the odor under control and you can use regular clumping litter which is nice not having to buy a separate tray every time or a specific litter. This is definitely a game changer if your looking to not scoop liter anymore.
Response from influenster.comBy PetSafe® Product Support, June 20, 2024
It's so wonderful to hear that this box has worked so well for you and your cat! Thank you for taking the time to share your feedback!
Written by a customer while visiting influenster.com