Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
161
4 Stars
41
3 Stars
13
2 Stars
7
1 Star
28
21%of customers recommend this product.
(
7 out of
33)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
1
Works great for a month and then dies
on February 26, 2026
Posted by: Bummer of product
Gender:Female
I have had mine for about a month; it ran good at first. Now it runs for a few seconds, turns red, then blinks red and quits.
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, February 26, 2026
We're sorry to see you're having difficulty with your fountain!
So that we can troubleshoot with you and find a solution, please have a clear picture or screenshot of your order record or receipt and reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
So that we can troubleshoot with you and find a solution, please have a clear picture or screenshot of your order record or receipt and reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
2
Great idea, but hard to clean!
on February 28, 2026
Posted by: Catty5555
We get black and pink film in places that are nearly impossible to clean. Very disappointing.
Response from PetSafeBy PetSafe® Customer Care, February 28, 2026
We are sorry to hear you are having trouble cleaning your pet's fountain. Our team would love to help! If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe