Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.3
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
160
4 Stars
41
3 Stars
12
2 Stars
6
1 Star
24
24%of customers recommend this product.
(
7 out of
29)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
5
Helped so much
on May 29, 2025
Posted by: jessa77_8354
[This review was collected as part of a promotion.] My cat was hesitant to use it so I left it unplugged at first. Set up was easy and the manual explains it all. I set up the filter, filled it with water and it was ready to use. Clean up is very quick too. The fountain has been very useful because my cat would wander and look for water in the sink when his bowl was empty but now he knows where to go. I’m so happy with this product.
Response from influenster.comBy PetSafe® Product Support, June 1, 2025
Thank you for sharing the experience you and your cat have had with this fountain! It's wonderful to know this has provided a solution for him to drink more water.
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile And Easy To Clean
on May 29, 2025
Posted by: brittneyhamby186efa_9970
[This review was collected as part of a promotion.] This pet water fountain is great!
So much better to look at than a standard water bowl. It appears very well made and seems like it will last a long time.
The fountain comes apart easily which makes it a breeze to clean.
We have a small dog and a cat so it’s great that they can both use this to drink from.
So much better to look at than a standard water bowl. It appears very well made and seems like it will last a long time.
The fountain comes apart easily which makes it a breeze to clean.
We have a small dog and a cat so it’s great that they can both use this to drink from.
Response from influenster.comBy PetSafe® Product Support, June 1, 2025
We love hearing that this fountain has been a great fit for your dog and cat, Brittney, and that it's easy for you to clean and use. Thank you for sharing these experiences with us!
Written by a customer while visiting influenster.com
Customer Rating
5
Would highly recommend for cat owners!!
on May 31, 2025
Posted by: brooker282_1398
[This review was collected as part of a promotion.] This pet safe outlast would be perfect for a cat!! Not so much my golden retriever. However, I love the waterfall noise it makes & that it lights up, so no one trips over it at night! If I had a cat, this would be perfect! My dog liked it but struggled getting enough water fast enough & would only drink from the fountain part.
I also loved that it has a filter that was easy to install & would be super easy to replace as well! Setup / assembly was easy & it works exactly as described. The motor is very quiet & the only noise that it makes is that waterfall noise, which is super relaxing!
Response from influenster.comBy PetSafe® Product Support, June 2, 2025
We appreciate you taking the time to share this with us! We're so sorry to hear that this size was not the right fit for your golden, but it is important to mention that we do have two larger sizes that might work better. Please reach out to us! Our team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy and the animals love it
on June 2, 2025
Posted by: lexxible_6120
[This review was collected as part of a promotion.] We had to put the fountain in an easily accessible location because my dog was jealous. He has his own water, of course, but wanted to use this as well. So now my dog and cat share the fountain. It seems to be the only thing they can agree on haha. Easy to use, easy to put together, cat and dog love it.
Response from influenster.comBy PetSafe® Product Support, June 4, 2025
Thank you for sharing the experience your family has had with this fountain! We're so glad your dog and your cat are sharing and loving their new fountain!
Written by a customer while visiting influenster.com
Customer Rating
3
Decent, but not the greatest
on June 12, 2025
Posted by: mnhlexky
from Lexington, KY
Gender:Female
I have had this waterer over a year. Overall, the waterer does an ok job. However, I had a Petsafe one with the gray submerged motor and it has done a better job than this one. I thought, being that it is motorless, it would be easier to clean, it was not. With regular tap water, the white film calcifies in the hard to reach places making it a pain to clean. Nice conception, but overall not great. I'll be going back to the other gray one.
No, I would not recommend this to a friend.
Written by a customer while visiting PetSafe
Customer Rating
5
Fresh flowing water for your kitty
on June 14, 2025
Posted by: katieper_9864
[This review was collected as part of a promotion.] My diva cat will only drink from faucets so having this was so convenient. She loves it and thankfully can’t push it off our countertop🙌🏻🙌🏻🙌🏻
Response from influenster.comBy PetSafe® Product Support, June 15, 2025
It's an honor to know we can provide a fountain worthy of your faucet loving girl. Thank you for taking the time to share her experience!
Written by a customer while visiting influenster.com
Customer Rating
1
trash
on June 22, 2025
Posted by: acrid
from hartford, ct
Gender:Male
this thing comes broken, never works, just blinks red
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, June 22, 2025
We're so sorry you've had this issue with your fountain! Please know this is certainly not typical, and we absolutely want to get this resolved for you as soon as possible.
So that we can help, please contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
So that we can help, please contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Best Cat Fountain EVER!!!
on July 11, 2025
Posted by: Aujie
from Reno, NV
Gender:Female
I have used cat fountains in the past and they all had pumps. Even if they the manufacturer tried to make it as quiet as possible, it'd still have a sound. I got this 3 weeks ago and it has been the best purchase I've made. My cat wasn't drinking and was often rushing to the kitchen sink for a drink. I bought this after seeing the faucet-like spout with a bowl at the bottom. I did as instructed (SUPER EASY SET UP) and plugged it in. My cat has never been happier and there is no sound except for the water, acting like a white noise machine for relaxation. The engineer who designed this deserves so much praise! The way it works is using a cone in a cylinder and spinning the cone around causing the water to rise until it spills out of the faucet. They also added a nob below the faucet so the water doesn't splash and gently goes into the bowl. I also LOVE the indicator light they installed in it. It glows blue all the time when the water is at a good capacity, but the moment the water starts to get even a little low the light will turn red and stay red until you refill to the amount it's happy with. It is so simple and easy to assemble/disassemble that it can't even be considered assembling at all!!!! This is a miracle cat drinking fountain and it has saved me sleepless nights from my unhappy kitty. Thank you PetSafe!!!!! This design is the best I could have asked for.
I would recommend this to a friend!
Response from PetSafeBy PetSafe, Customer Care, July 12, 2025
Thank you so much for your feedback. We are so happy to see your kitty enjoying his fountain and is staying hydrated!
Written by a customer while visiting PetSafe