Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.3
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
160
4 Stars
41
3 Stars
12
2 Stars
6
1 Star
24
24%of customers recommend this product.
(
7 out of
29)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
1
This is the product does not work
on March 6, 2025
Posted by: Oyno
It randomly stopped working. This is my second fountain…
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, March 6, 2025
We're so sorry to hear you're having difficulty with your fountain! Please know that these fountains carry a 1 year warranty, so if we are unable to resolve the issue through troubleshooting we'll be happy to replace your fountain if covered under warranty. Please get in touch with us! Our Customer Care team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 6 P.M. EST.
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Finally found the perfect fountain!
on March 19, 2025
Posted by: em505
Gender:Female
I have gone through so many water fountains for my kitty but none have been worth it for various reasons - pump stops working, annoying to take apart and clean, gets grimy quickly, etc. This fountain is the best I've used so far and the one I'm going to stick with from now on. It's super easy to take apart and clean and is top rack dishwasher safe which is a huge plus. It's also easy to take the tank off the base to rinse and refill the water in between cleanings. I love the fact that there's no pump - fountains with pumps have always been very annoying to clean, especially because the pumps have so many nooks and crannies that get grimy. It's a bit louder than other fountains, but the flowing water honestly sounds kind of soothing and tranquil to me lol. And my kitty loves drinking from it!
I would recommend this to a friend!
Response from PetSafeBy PetSafe® Product Support, March 19, 2025
Thank you so much for your review. We are so happy to hear the Outlast Fountain is the perfect match for you and your kitties! We appreciate you taking the time to share your experience with us!
Written by a customer while visiting PetSafe
Posted by: Rolla
from Illinois
Gender:Male
Verified Purchase:Yes
My four cats love it. They play with the water. Love the light changes from blue to red when it needs water added.
I would recommend this to a friend!
Written by a customer while visiting PetSafe
Customer Rating
5
very cool
on April 5, 2025
Posted by: dmytrod4_6225
[This review was collected as part of a promotion.] I recently purchased this PetSafe water fountain, and it exceeded all my expectations! It runs quietly, keeps the water circulating, and ensures it stays fresh and clean — my pet is drinking much more now. The soft blue light looks stylish and helps make the fountain visible even at night. It’s easy to assemble and clean, and the transparent lid makes it simple to check the water level. I placed a food bowl next to it, and now my pet has a perfect little feeding and hydration station. I’m very happy with this purchase and definitely recommend it to other pet owners!
Response from influenster.comBy PetSafe® Product Support, April 8, 2025
It's wonderful to know your pet is drinking more water with this new fountain! We appreciate you taking the time to share your experience.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to set up!
on April 6, 2025
Posted by: jasonz5_607
[This review was collected as part of a promotion.] This water bowl is pretty cool since it’s motorless. You can just lift the whole bowl to clean and not have to worry about the cords. My cats like it so far. And one of my cats who love splashing water, this fountain is actually reducing the the potential splashing he does. I would recommend it!
Response from influenster.comBy PetSafe® Product Support, April 8, 2025
What a cute boy! We're so happy he's loving his new fountain- and creating less splashing mess for you. Thank you for sharing this feedback with us, Jason!
Written by a customer while visiting influenster.com
Customer Rating
5
Best purchase for making sure cats have fresh runn
on April 6, 2025
Posted by: kellym51f2_751
[This review was collected as part of a promotion.] As a 3 cat house we go through water fast. The 60oz reservoir is great. It makes a little bubbly sound which the cats have been slowly getting used too. I love that it’s plastic since the precious metal one we had got all rusty and gross pretty fast. My favorite feature is the lights though! Glows blue when full and red when empty so it’s so much easier to know when they need a refill. I hope they all adjust to it soon!
Response from influenster.comBy PetSafe® Customer Care, April 8, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
4
Keeps pet water fresh!!
on April 6, 2025
Posted by: kcamp272008_4277
[This review was collected as part of a promotion.] The PetSafe Outlast 60oz automatic water bowl is a great way to keep your pet hydrated throughout the day. It has a running fountain feature that keeps the water circulating so it’s always fresh but is very quiet. The one negative about the product is that it has to be plugged in so it limits where it can be used. Battery operated would have made it 5 stars!
Response from influenster.comBy PetSafe® Customer Care, April 8, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
3
It’s not that durable.
on April 7, 2025
Posted by: rickieer_1733
[This review was collected as part of a promotion.] PetSafe Outlast Pumpless Fountain – Great Idea, Meh Execution
Love the concept—no pump, quiet, and easy to set up. My cat was into it, and it looked sleek on the floor. But after a couple weeks, it started making weird noises, and cleaning it is more annoying than expected (hair trap central).
Cool design, but not totally hassle-free. Worth a try if you're okay with some upkeep.
Response from influenster.comBy PetSafe® Product Support, April 9, 2025
We are so sorry to hear your fountain has started to make noises. We would love the opportunity to discuss this with you further to see how we can help get this resolved for you and your kitty! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday through Friday, 9 A.M. to 9 P.M. and Saturday, 9 A.M. to 6 P.M. EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting influenster.com