Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
193
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
33
25%of customers recommend this product.
(
10 out of
40)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
5
perfect!
on July 11, 2024
Posted by: janel96
[This review was collected as part of a promotion.] love that i don’t have to constantly change my pets water now that I have this! she was scared to use it at first but now she’s good at drinking from it and i feel good about her water quality
Response from PetSafeBy PetSafe® Customer Care, July 12, 2024
Thank you so much for sharing your experience! We love to hear how much your cat has grown to love the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Great dog fountain
on July 11, 2024
Posted by: patriciah188
[This review was collected as part of a promotion.] This water fountain is great, very each to set up. It’s a great value as you don’t need to worry about cleaning a filter. My dog loves it. Nice packaging and scent. Would recommend.
Response from PetSafeBy PetSafe® Customer Care, July 12, 2024
Thank you so much for sharing your feedback! We love to hear how much your pup is enjoying their fountain!
Written by a customer while visiting PetSafe
Customer Rating
1
Junk
on July 11, 2024
Posted by: rachelr384
[This review was collected as part of a promotion.] After 24 hours it started having problems with not being able to filter water. My dogs are like most dogs and always get sand in their water bowl. After they did it stopped working and it had to be taken apart completely
Response from PetSafeBy PetSafe® Customer Care, July 12, 2024
We are sorry to hear you are experiencing this issue with your pup's fountain. Our team would love to assist you with this. If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
5
Good size!
on July 10, 2024
Posted by: jazmyn719
[This review was collected as part of a promotion.] It took a few days for my dog to use this fountain. I had to stop filling his normal bowl but now that’s it’s been a week he seems to like it. The fountain doesn’t bother him and the bowl stays full for quite a long time. It’s quite large.
Response from PetSafeBy PetSafe® Product Support, July 10, 2024
We're happy to hear your dog is enjoying his new fountain! Thank you for taking the time to share this experience with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Pups love it!
on July 10, 2024
Posted by: rashelleb1
[This review was collected as part of a promotion.] Super simple to set up. Hardest part was cleaning it with soapy water 1st. Truly plug and play. Our 3 dogs LOVE it. The have had soooo much more water today and keep going back to it. I like that it double filters. Dog faces aren't the cleanest, this keeps it fresh and clean and available! Very happy with this product
Response from PetSafeBy PetSafe® Product Support, July 11, 2024
Thank you for sharing your experience! We're so happy to hear your dogs are enjoying their new fountain so much.
Written by a customer while visiting PetSafe
Customer Rating
5
Dogs love this!!!
on July 10, 2024
Posted by: lynnd53
[This review was collected as part of a promotion.] I was asked to provide my honest review of this product. My dogs love this. It was very easy to put together. Fill with water and plug it in. One dog drinks from the bowl other drinks from the waterfall. It’s been running for over a week and water is crystal clear and no slimy bowl. Highly recommend!!
Response from PetSafeBy PetSafe® Customer Care, July 12, 2024
Thank you so much for sharing your experience! We love to hear how much you and your pups are enjoying the fountain!
Written by a customer while visiting PetSafe
Customer Rating
3
Too big
on July 9, 2024
Posted by: xoxovickyc
[This review was collected as part of a promotion.] This was a little too big for my pup. It looks like it’s great quality. Love the fact that it has filters. This bowl is perfect for bigger dogs and if your pet shares a water bowl.
Response from PetSafeBy PetSafe® Product Support, July 10, 2024
We're sorry to hear that this fountain was not to your pet's preferences! We would love to speak with you about this directly to see if a different fountain may be a better fit for their needs; please reach out to us!
Our Customer Care team can be contacted here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Our Customer Care team can be contacted here-
https://support.petsafe.net/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
4
Love it amazing product.
on July 9, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I like this fountain because it is a lot easier to clean and put back together than my pump ones. Another thing is that when it is dark, the fountain gets quiet, and when it lights, the water fountain gets louder . My puppies love it the water fountain bowl. So love everything a bout. I would definitely recommend it. Thank you .
Response from PetSafeBy PetSafe® Product Support, July 11, 2024
Thank you for sharing your review and your experience with us! We love to hear your puppies love their fountain!
Written by a customer while visiting PetSafe