Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
193
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
34
27%of customers recommend this product.
(
11 out of
41)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
5
Great Quality!!
on July 17, 2024
Posted by: diegom36
[This review was collected as part of a promotion.] The PetSafe Outlast 60oz is an excellent pet water fountain, offering durability and convenience. Its large capacity ensures pets have access to fresh water throughout the day, reducing the need for frequent refills. The design is both functional and aesthetically pleasing, fitting well into any home decor. The filter system effectively keeps the water clean, promoting better hydration for pets. Easy to disassemble and clean, it's a practical choice for pet owners seeking a reliable hydration solution. Overall, the PetSafe Outlast 60oz is a top-notch product, enhancing pet health and owner convenience.
Response from PetSafeBy PetSafe® Product Support, July 17, 2024
Thank you so much for taking the time to share your review. We love to hear how well the fountain is fitting in with your home and that your pets are staying hydrated and healthy!
Written by a customer while visiting PetSafe
Customer Rating
5
Puppy approved!
on July 16, 2024
Posted by: maddied99
[This review was collected as part of a promotion.] I was so thrilled to get this Petsafe Outlast pump-less fountain because I read that it helps pets drink more water. I was noticing my dog wasn’t drinking enough, and therefore not needing to go outside very often. Immediately she was intrigued by the flowing water and drank for at least a minute! It’s not super loud so i don’t mind keeping it running during the day. It’s been super easy to maintain so far, no crazy cleaning requirements. The bowl is dishwasher safe so that’s a plus. Overall, I highly recommended this product to help your pet drink more!
Response from PetSafeBy PetSafe® Customer Care, July 17, 2024
Thank you so much for sharing your feedback!
Written by a customer while visiting PetSafe
Customer Rating
5
Amazing pet fountain !!
on July 16, 2024
Posted by: amy294
[This review was collected as part of a promotion.] This PetSafe fountain is awesome! Great modern design and my animals, both cats and dogs, were drawn to it. I love that there is no pump to clean and it was very easy to set up. I’m very happy with this pet fountain.
Written by a customer while visiting PetSafe
Customer Rating
4
Love it!
on July 16, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This is actually very soothing to have in the house. It sounds like a mini waterfall. My cats love it more than the dogs. It's super easy to set up and super easy to clean. I love that it has a removable filter for easy cleaning. The whole thing breaks down into individual pieces, so cleaning is thorough and easy. This will definitely come in handy for mini vacations as well! I love that it's motorless, so we dont have to worry about parts breaking or the pump burning up. It's definitely a win for any pet parents.
Response from PetSafeBy PetSafe® Customer Care, July 16, 2024
Thank you so much for sharing your experience! We love to hear how much you and your cats are enjoying their fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Great fountain!
on July 15, 2024
Posted by: adebar
[This review was collected as part of a promotion.] My cat really enjoys this. I love that the cord is really long so you can put it up high away from the dogs. It really is easy to set up and really easy maintenance. I would recommend this product to others.
Response from PetSafeBy PetSafe® Customer Care, July 16, 2024
Thank you so much for sharing your experience! We love to hear that your cat is enjoying their fountain so much!
Written by a customer while visiting PetSafe
Customer Rating
3
Make sure it works well when you purchase it
on July 15, 2024
Posted by: tiffanym328
[This review was collected as part of a promotion.] The only issue that I had with this product is that the electric aspect of it didn't work. So just make sure when you purchase this product that you tested out first to make sure that all functions work well. The packaging itself was really secure I highly believe that this will be really effective for big dogs mainly I'm sure a small dolls can use it too.
Response from PetSafeBy PetSafe® Product Support, July 15, 2024
We're so sorry to hear you've had trouble with your Outlast fountain, Tiffany. So that we may better understand what is happening and help to get this resolved, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
5
Easy set up
on July 14, 2024
Posted by: stephnagy
[This review was collected as part of a promotion.] I received this PetSafe Outlast water fountain free in return for my honest review. It was easy to set up. My Golden Retriever is more interested in it than my cat. I hope my cat gets used to it soon.
Response from PetSafeBy PetSafe® Product Support, July 14, 2024
Thank you for sharing your experience with us! It's wonderful to hear that your golden is already enjoying their new fountain. To help your cat be more comfortable, we would recommend unplugging the fountain and pouring water into the dish area for them to drink. Using the fountain unplugged as a bowl for some time helps most pets who are unsure accept their new fountain, so that when it is plugged back in they are not nervous.
If your cat still is unsure, please reach out to us! Our Customer Care team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
If your cat still is unsure, please reach out to us! Our Customer Care team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Convenient, Simple and sounds relaxing!
on July 13, 2024
Posted by: babynelle12
[This review was collected as part of a promotion.] I love this pumpless pet fountain! It's very easy to assemble, clean and disassemble. The box also has a QR code that takes you to the website for more info on how to use the fountain. The bowl holds a lot of water and big enough for more than one dog to share. The lucid and white colors and design fit with any decor! The sound of the fountain is very relaxing as well 💜 It has to be plugged-in for the water to flow out the spout. It uses a USB cable that has a wall adapter included and can be plugged in within 6ft of a power outlet. The manual says to unplug it and let your dog drink out of it to get comfortable using it. She did drink from it that way but still hasn't used it while the fountain motor is on. She is very curious about the fountain but still needs time to get completely comfortable using it. I like the features of a status light for different alerts and that the fountain can conserve power by the motor slowing down at night. It's very convenient, useful and would recommend 👍🏽👍🏽
Written by a customer while visiting PetSafe