Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
193
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
34
27%of customers recommend this product.
(
11 out of
41)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
4
Love it
on July 25, 2024
Posted by: mercedesd5
[This review was collected as part of a promotion.] My pets love it! My cat is obsessed with drinking from faucets and now this is his new favorite thing. I have it four stars thought because you have to refill from the back exclusively which is slightly annoying.
Response from PetSafeBy PetSafe® Customer Care, July 26, 2024
Thank you so much for sharing your experience! We love to hear how much your cat is enjoying their fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Awesome
on July 25, 2024
Posted by: tinayoung8500e7b0
[This review was collected as part of a promotion.] This Outlast 60oz Pumpless Pet Fountain is awesome! I recently got a Cowboy Corgi and this is perfect for him! Ion-X Filter removes impurities, leaving cleaner healthier water for my furry friend!! 60oz is plenty enough to not have to refill multiple times a day! Plus, it has LED reminders that let you know when it's low as well as when it's time to replace the filter!! No gross stagnant water for my pup with this awesome fountain! I love it, and I know he does too!
Response from PetSafeBy PetSafe® Product Support, July 25, 2024
Thank you for sharing this experience with us! We're so happy to hear this fountain has been helpful for you and your pup- congratulations on adding him to your family!
Written by a customer while visiting PetSafe
Customer Rating
4
So convenient
on July 25, 2024
Posted by: samanthar381
[This review was collected as part of a promotion.] I have three dogs, and this 128-ounce water foundation is definitely large enough to accommodate their needs. It’s so quiet when plugged in and keeps the water flowing for freshness.
The instruction manual was extremely easy to follow. The fountain was pretty much assembled in the box, but it had to be dismantled for cleaning and the filtered had to be inserted before use. I put it back together, plugged it in, and it was ready to go.
My only concern is that I try to buy plastic products that are BPA-free. I’m not sure how, or if, it can affect animals, but I would still prefer products without it based on what I’ve read. I didn’t see any information about this on the box or in the manual.
Overall, it’s a great water fountain my pets will definitely use. Thank you, Influenster and PetSafe, for this product for my dogs!
Response from PetSafeBy PetSafe® Product Support, July 25, 2024
Thank you for sharing your experience, Samantha! We're happy to hear this fountain was easy for you to assemble, and we hope all three of your dogs love it!
As dog owners ourselves we can absolutely understand your concerns, too; please know that all of our plastic fountains are BPA free and made with food safe plastic.
If you ever have any further questions, please reach out to our Customer Care team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
As dog owners ourselves we can absolutely understand your concerns, too; please know that all of our plastic fountains are BPA free and made with food safe plastic.
If you ever have any further questions, please reach out to our Customer Care team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
4
Good for cats
on July 24, 2024
Posted by: karleyu
[This review was collected as part of a promotion.] I don’t have a cat, but use this for my 12 lb dog. He seems to like it. It’s very easy to use and fill up. I would recommend to everyone that has a cat!!!
Response from PetSafeBy customer care, Kurgo, July 25, 2024
Thank you so much for sharing your feedback!
Written by a customer while visiting PetSafe
Customer Rating
4
Best water feedee
on July 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Our cat Meg was constantly asking for a drink from the bathroom sink, so we knew she would enjoy a fountain that poured a stream of water. We must have looked at dozens online, most much more expensive than this one. Within hours of setting it up at home, she was drinking water from it regularly. The set up was easy, with clear instructions. The parts all seem sturdy and well made. It is virtually silent, easy to clean and refill.
Response from PetSafeBy PetSafe® Product Support, July 24, 2024
We're so happy Meg is already enjoying her new fountain! Thank you so much for taking the time to share this experience with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Dog approved
on July 24, 2024
Posted by: krystenj2
[This review was collected as part of a promotion.] Even though this is for a cat, my small/medium dog enjoys it too. It is super simple to set up and clean. It runs very quietly and is inconspicuous in the corner, although it does obviously need to be close to an outlet. It took my dog a day to warm up to it, but the instructions suggest trying to introduce it to them while unplugged to get them used to it which worked.
Response from PetSafeBy PetSafe® Product Support, July 24, 2024
Thank you for sharing this feedback with us! We're so happy to hear your pup is enjoying their new fountain already.
Written by a customer while visiting PetSafe
Customer Rating
1
Not what I thought. Disappointed !
on July 24, 2024
Posted by: brandydeniseweigelt
[This review was collected as part of a promotion.] I was so excited to receive this for my little Shih Tzu. I thought it would be perfect for her however it only worked for a short time. It worked well for 2 days then cleaned it to refill it with clean water and it flashed red. I did everything the instructions told me to do. I unplugged it, I reset it several times. Nothing worked.
Response from PetSafeBy PetSafe® Product Support, July 24, 2024
We're so sorry to hear you've had trouble with your pet's fountain. We would love to help further troubleshoot and get this issue resolved! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
3
My Cat Approved... So far...
on July 20, 2024
Posted by: shua1
[This review was collected as part of a promotion.] I am hoping that my silly cat won't get chin acne from this since is plastic. I wish it was stainless steel but then again my cat seems to like it so far.
Response from PetSafeBy PetSafe® Product Support, July 21, 2024
Thank you so much for sharing your feedback. If you have any additional questions or concerns, our team is happy to help! Please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe