Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
193
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
33
25%of customers recommend this product.
(
10 out of
40)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
5
Perfect for dogs
on September 17, 2024
Posted by: yanelit2
[This review was collected as part of a promotion.] My both dogs love them . I like how small is that it does not take much space and it is super easy to clean. I highly recommend it. It is the perfect size
Response from PetSafeBy PetSafe® Product Support, September 18, 2024
Thank you so much for taking the time to share your experience with us, Yaneli. We are so glad to hear your dogs are loving the fountain. We appreciate your review!
Written by a customer while visiting PetSafe
Customer Rating
3
Not for my dogs but great overall concept
on September 5, 2024
Posted by: sarahl254
[This review was collected as part of a promotion.] I really like the concept of this product as far as keeping the water clean and filtered as it is constantly flowing for pets to drink. The amount of water that this product holds is reasonable. My dogs were very skeptical of the product because of the light that stays on and the difference in what they have always been used to. I didn’t like that there was a light that stayed on and that it was a little bit noisy. It wasn’t for my dogs, but it is worth a try if you think it is something your pets would like.
Response from PetSafeBy PetSafe® Product Support, September 5, 2024
We're sorry to hear that this fountain was not to your dogs' preferences, Sarah!
We would love to speak with you about this directly, to see if a different type of fountain may be a better fit for them. Please reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
We would love to speak with you about this directly, to see if a different type of fountain may be a better fit for them. Please reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
1
Not a great purchase, don’t recommend
on September 3, 2024
Posted by: naseemat
[This review was collected as part of a promotion.] This was a good idea, but its large size made it overly cumbersome and unfortunately it didn’t work well and my dog didn’t like it. It’s a multi part system and the water goes in between the parts which makes it messy and difficult to clean. The filter needs to be changed too frequently and it was overall a miss.
Response from PetSafeBy PetSafe® Product Support, September 3, 2024
We're so sorry to hear the fountain did not meet expectations. Our Customer Care team would love to discuss this with you further to better understand experience and determine the right solution for you and your pup! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
4
Needs a Fail-Safe Design
on September 3, 2024
Posted by: 2CatsandabucketofChicken
from Houston, TX
Gender:Male
As the title reads, but do not allow it to persuade your purchase for a different fountain type, as this fountain is pretty top notch. I am very confident with my purchase! However, I am drawn back a little by the design. This cover lid that separates the reservoir has a design flaw if the pump were to go out there is no way for your pet(s) to hydrate.
I believe the lid should have a Waxing Gibbous profile as a fail-safe design so the pets head can at least fit comfortably if the pump were to go out and the owners were out of town.
Sincerely,
Sweetpea & Pumpkins
I would recommend this to a friend!
Response from PetSafeBy PetSafe® Customer Care, September 3, 2024
Thank you so much for sharing your feedback! We will be happy to pass along your suggestions!
Written by a customer while visiting PetSafe
Customer Rating
5
Buy it!
on August 25, 2024
Posted by: hayleemarie122303
[This review was collected as part of a promotion.] I still cannot believe I received this item! I have a 60lb golden retriever husky mix and she loves this fountain! I’ve already purchased a filter for it and I plan on keeping it. This is such an amazing water filter for the big doggies!
Response from PetSafeBy PetSafe® Product Support, August 25, 2024
Thank you so much for taking the time to share your experience! We're so happy to hear your sweet girl is loving her new fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
No more slimy water
on August 22, 2024
Posted by: steffil1
[This review was collected as part of a promotion.] The PetSafe Outlast 60 oz water fountain has been an absolute revelation in maintaining clean and inviting water for my pets. Previously, I was dealing with the constant frustration of slimy, algae-ridden water bowls. This fountain has completely eliminated that issue, thanks to its advanced filtration system that keeps the water clear and fresh for days on end.
One of the standout features is its large 60 oz capacity, which is perfect for multiple pets or for those times when you’re away for a bit longer. The design is sleek and modern, fitting seamlessly into any room without being an eyesore. The fountain’s construction is robust yet easy to clean, making maintenance a breeze.
The water flow is gentle yet consistent, which seems to encourage my pets to drink more, promoting better hydration and overall health. I also appreciate the quiet operation—no noisy bubbling or dripping sounds that could disturb the peace.
In summary, the PetSafe Outlast 60 oz water fountain has transformed how I manage my pets’ hydration. It’s a trustworthy and effective solution that addresses the common issue of slimy water, and I couldn’t be happier with its performance. If you’re struggling with maintaining clean water bowls for your pets, this fountain is an excellent investment that delivers on its promises.
Written by a customer while visiting PetSafe
Customer Rating
1
Pet safe outlast pumpless dog water fountain
on August 20, 2024
Posted by: Brenda 1
from Duarte ca
Gender:Female
This is just a expensive dog water bowl does not keep the water clean at all of slime or food I even purchased more filers and
still after one day the water was gross even with fountain working
This is false advertising I’m so disappointed don’t waste your money I should have listen to the other bad reviews
still after one day the water was gross even with fountain working
This is false advertising I’m so disappointed don’t waste your money I should have listen to the other bad reviews
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, August 21, 2024
We're so sorry to hear you've had difficulty with your fountain! This is definitely not the experience we would expect customers to have with this fountain; when assembled and cleaned every 1-2 weeks as intended, saliva buildup would not be expected to happen so quickly.
So that we can troubleshoot with you and see what could be causing these atypical results and see what might help, please contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
So that we can troubleshoot with you and see what could be causing these atypical results and see what might help, please contact our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
4
Astro approved
on August 19, 2024
Posted by: trann
[This review was collected as part of a promotion.] Astro loves this water fountain so much! And I’m happy to report it gets him to drink more water it seems. The size is perfect and matches most of the food bowls I’ve seen. It’s made of a strong plastic material so it’s light and easy to move around.
Response from PetSafeBy PetSafe® Product Support, August 19, 2024
We love Astro's smile! Thank you so much for sharing his experience with us; it's wonderful to hear his new fountain is encouraging him to drink more!
Written by a customer while visiting PetSafe