Customer reviews from PetSafe
PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
193
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
34
27%of customers recommend this product.
(
11 out of
41)
Customer Reviews for PetSafe - Outlast 90 oz Pumpless Pet Fountain - White
Customer Rating
1
Reservoir cracked - three months old
on April 8, 2025
Posted by: Jills123
from Charlotte, NC
Gender:Female
I’ve had this fountain for 3-4 months. The reservoir cracked and there is no replacement part. Annoyed
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, April 10, 2025
We're sorry to hear your fountain has been damaged, Jill! Though this part is not available separately and physical damage is typically not covered under warranty, we absolutely want to understand what occurred in this specific situation and to see what replacement options we have for you. Please reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Great pet water fountain
on April 8, 2025
Posted by: elizabethg603_6520
[This review was collected as part of a promotion.] A great effective water pet fountain.
Perfect size ! Strong long lasting and cats drink comfortable! Definitely worth your money !! Love it !!!
Perfect size ! Strong long lasting and cats drink comfortable! Definitely worth your money !! Love it !!!
Response from PetSafeBy PetSafe® Customer Care, April 10, 2025
Thank you so much for sharing your feedback! We love to see how you and your cats are enjoying the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
He approves
on April 8, 2025
Posted by: lisaw0013_6392
[This review was collected as part of a promotion.] Oh 💯 yes. He always gets mad at the dogs, leaving drool in his water dish. The filter helps keep debris from bothering him. It's a soft waterfall sound and very soothing. He instantly warmed to it. The long cord and night light allow placement away from outlets and not gonna kick it ik the middle of the night.
Response from PetSafeBy PetSafe® Product Support, April 10, 2025
We're so glad this fountain has been a good fit for you and your cat, Lisa! Thank you for taking the time to share this review.
Written by a customer while visiting PetSafe
Customer Rating
5
My pets love it!
on April 8, 2025
Posted by: anhn138_1527
[This review was collected as part of a promotion.] I’m really happy when I received this product and tried for my pets. They loved it and always play around with it. It’s really easy to set up and safe for my pets. I will recommend this product to my friends. Thank you so much Influenster.
Response from PetSafeBy PetSafe® Customer Care, April 10, 2025
Thank you so much for sharing your experience! We love to hear how much you and your pets are enjoying their fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Filterless design is a game changer!
on April 8, 2025
Posted by: brittbrisson_581
[This review was collected as part of a promotion.] Ramses absolutely ADORES his PetSafe 60oz water fountain! The filterless design is a total game-changer for our two-dog household — it’s incredibly durable and doesn’t get bogged down with pet hair like traditional fountains. The generous size and convenient top-fill feature make refills a breeze without the hassle of disassembling the whole unit. For the price, the thoughtful and efficient design truly exceeded our expectations. We couldn’t be happier with this fountain!
Response from PetSafeBy PetSafe® Customer Care, April 10, 2025
Thank you so much for sharing your feedback! We love to hear how much Ramses is enjoying their fountain and looking cute doing it!
Written by a customer while visiting PetSafe
Customer Rating
5
Great Pet Fountain!
on April 7, 2025
Posted by: jessicas1298_9965
[This review was collected as part of a promotion.] This fountain is really nice! I love that it has a changeable filter in it and it continuously circulates to keep the water fresh. It was really easy to clean and set up. So far my cat loves it but my small dog is a little weary of it. He has not drank out of it yet.
Response from PetSafeBy PetSafe® Product Support, April 10, 2025
Thank you for sharing the experience your pets have had with their new fountain, Jessica! We're so glad that your kitty already loves this fountain.
Since your dog is unsure, we would recommend unplugging the fountain for a few days, and letting your dog get used to using it as a bowl. Once they are comfortable drinking out of it, most pets will accept the fountain when it's plugged back in.
Since your dog is unsure, we would recommend unplugging the fountain for a few days, and letting your dog get used to using it as a bowl. Once they are comfortable drinking out of it, most pets will accept the fountain when it's plugged back in.
Written by a customer while visiting PetSafe
Customer Rating
3
It’s not that durable.
on April 7, 2025
Posted by: rickieer_1733
[This review was collected as part of a promotion.] PetSafe Outlast Pumpless Fountain – Great Idea, Meh Execution
Love the concept—no pump, quiet, and easy to set up. My cat was into it, and it looked sleek on the floor. But after a couple weeks, it started making weird noises, and cleaning it is more annoying than expected (hair trap central).
Cool design, but not totally hassle-free. Worth a try if you're okay with some upkeep.
Response from PetSafeBy PetSafe® Product Support, April 9, 2025
We are so sorry to hear your fountain has started to make noises. We would love the opportunity to discuss this with you further to see how we can help get this resolved for you and your kitty! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday through Friday, 9 A.M. to 9 P.M. and Saturday, 9 A.M. to 6 P.M. EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
4
Keeps pet water fresh!!
on April 6, 2025
Posted by: kcamp272008_4277
[This review was collected as part of a promotion.] The PetSafe Outlast 60oz automatic water bowl is a great way to keep your pet hydrated throughout the day. It has a running fountain feature that keeps the water circulating so it’s always fresh but is very quiet. The one negative about the product is that it has to be plugged in so it limits where it can be used. Battery operated would have made it 5 stars!
Response from PetSafeBy PetSafe® Customer Care, April 8, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting PetSafe