Customer reviews from PetSafe
PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
193
4 Stars
48
3 Stars
18
2 Stars
8
1 Star
33
26%of customers recommend this product.
(
10 out of
38)
Customer Reviews for PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Customer Rating
5
Easy set up, easy to clean, cats love it. Tranquil
on April 11, 2025
Posted by: autumnm870d_8550
[This review was collected as part of a promotion.] Setting it up was very easy. I washed the bowl and funnel before setting everything up and soaked the funnel. Having it set in place before filling it is a little easier than filling the bowl and moving it, but I have done it both ways with no problems.
I love the blue light that turns on. It's like having a water fountain and water feature at the same time. It's hard to tell that it is actually for a pet. My cats were curious about it instantly, and we're drinking from it within the first 10 minutes after set up.
Prior to this, I was changing their water daily, and now I have found their water staying clean for days at a time. It is only because they are dropping their own cat food in that I have to change it. The water stays very clean, and the filter does an amazing job at keeping it fresh.
I highly recommend it.
I love the blue light that turns on. It's like having a water fountain and water feature at the same time. It's hard to tell that it is actually for a pet. My cats were curious about it instantly, and we're drinking from it within the first 10 minutes after set up.
Prior to this, I was changing their water daily, and now I have found their water staying clean for days at a time. It is only because they are dropping their own cat food in that I have to change it. The water stays very clean, and the filter does an amazing job at keeping it fresh.
I highly recommend it.
Written by a customer while visiting PetSafe
Customer Rating
5
Comes in clutch
on April 11, 2025
Posted by: jessmess_8635
[This review was collected as part of a promotion.] I have two cats and they love this! Since it’s very important for them to stay hydrated and retain moisture, this allows them to just come back over and over again throughout the day so they can continuously have access to water without me having to fill their bowl constantly. I def recommend
Response from PetSafeBy PetSafe® Product Support, April 14, 2025
Thank you for this review! It's great to know this fountain has helped encourage both your cats to drink more.
Written by a customer while visiting PetSafe
Customer Rating
5
Best water fountain I’ve used!!
on April 11, 2025
Posted by: spaceaids__5714
[This review was collected as part of a promotion.] Our cats LOVE this water fountain! This bowl is so easy to clean! And to even set it up it takes only a minute! The water is always so close! And with there being no electric pump inside it’s super safe! We love this product!
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
Thank you so much for sharing your experience! We love to hear how much your cats have taken to the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
My cat loves it.
on April 10, 2025
Posted by: chrisv35_1512
[This review was collected as part of a promotion.] I received this product free from Influenster and the brand in exchange for my honest review.
First, I love the design on this! Love that it doesn’t have a pump that the water needs to pass through. This makes cleanup so much easier!
Second, I love how large the bowl is. Holds plenty of water for my cat. Would work for a dog as well.
Very happy with this!
Response from PetSafeBy PetSafe® Customer Care, April 12, 2025
Thank you so much for sharing your experience! We love to hear how much you are enjoying your cat's fountain!
Written by a customer while visiting PetSafe
Customer Rating
1
Reservoir cracked - three months old
on April 8, 2025
Posted by: Jills123
from Charlotte, NC
Gender:Female
I’ve had this fountain for 3-4 months. The reservoir cracked and there is no replacement part. Annoyed
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Product Support, April 10, 2025
We're sorry to hear your fountain has been damaged, Jill! Though this part is not available separately and physical damage is typically not covered under warranty, we absolutely want to understand what occurred in this specific situation and to see what replacement options we have for you. Please reach out to our live support team here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting PetSafe
Customer Rating
5
Great pet water fountain
on April 8, 2025
Posted by: elizabethg603_6520
[This review was collected as part of a promotion.] A great effective water pet fountain.
Perfect size ! Strong long lasting and cats drink comfortable! Definitely worth your money !! Love it !!!
Perfect size ! Strong long lasting and cats drink comfortable! Definitely worth your money !! Love it !!!
Response from PetSafeBy PetSafe® Customer Care, April 10, 2025
Thank you so much for sharing your feedback! We love to see how you and your cats are enjoying the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
He approves
on April 8, 2025
Posted by: lisaw0013_6392
[This review was collected as part of a promotion.] Oh 💯 yes. He always gets mad at the dogs, leaving drool in his water dish. The filter helps keep debris from bothering him. It's a soft waterfall sound and very soothing. He instantly warmed to it. The long cord and night light allow placement away from outlets and not gonna kick it ik the middle of the night.
Response from PetSafeBy PetSafe® Product Support, April 10, 2025
We're so glad this fountain has been a good fit for you and your cat, Lisa! Thank you for taking the time to share this review.
Written by a customer while visiting PetSafe
Customer Rating
5
My pets love it!
on April 8, 2025
Posted by: anhn138_1527
[This review was collected as part of a promotion.] I’m really happy when I received this product and tried for my pets. They loved it and always play around with it. It’s really easy to set up and safe for my pets. I will recommend this product to my friends. Thank you so much Influenster.
Response from PetSafeBy PetSafe® Customer Care, April 10, 2025
Thank you so much for sharing your experience! We love to hear how much you and your pets are enjoying their fountain!
Written by a customer while visiting PetSafe