Customer reviews from PetSafe
PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
193
4 Stars
48
3 Stars
18
2 Stars
8
1 Star
33
26%of customers recommend this product.
(
10 out of
38)
Customer Reviews for PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Customer Rating
5
Perfect auto waterer
on April 14, 2025
Posted by: briannal204_9967
[This review was collected as part of a promotion.] This is a great and very affordable product for its functionality and durability. The bowl is large so refilling it is a once a week task, super easy to clean and has a filter included.
Response from PetSafeBy PetSafe® Product Support, April 16, 2025
Thank you for this review, Brianna! We're so glad this fountain has been a good fit for you and your pet.
Written by a customer while visiting PetSafe
Customer Rating
5
Durable and effective
on April 14, 2025
Posted by: chelseyf28_3314
[This review was collected as part of a promotion.] This is a very durable and high quality pet water fountain. I have two cats, one that prefers still water and the other prefers water fountains. The one that prefers fountains was instantly over and drank from this once I had cleaned and set it up.
I will keep it stationary but it definitely can be moved around too but I will be keeping mine in the same place for the most part. I love knowing that my cat has access to carbon filtered water!
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting PetSafe
Customer Rating
5
Good size pet fountain!
on April 13, 2025
Posted by: jolene13_7741
[This review was collected as part of a promotion.] This is such a cute and useful water fountain for my dog. Easy to set up and safe to use. My dog enjoys his water and the size is good for about a day. Overall I would definitely recommend, good value for the product!
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting PetSafe
Customer Rating
5
Quick setup, great product
on April 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This PetSafe pumpless water fountain is a great value for any pet. Right out of the box, setup took less than 3 minutes. All of the parts except the base with the motor are dishwasher safe for easy clean-up. The replaceable filter is easy to change and install. There is no pump to clean, and the LED light displays blue when everything is good, and turns red when the water needs filled and blinks red when the filter needs changed.
The dogs seem to really like it, and I like that the indicator light serves as a visual reminder to my kids to fill the bowl. I am very pleased with this product, and would recommend it to anyone.
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting PetSafe
Customer Rating
1
Terrible!
on April 12, 2025
Posted by: BJoneslaw
from Ellijay, Georgia
Gender:Female
I am a huge PetSafe fan and love their products. I purchased this in January, 2025 and it worked for about a month and now will not flow at all. It is just a very expensive non-flowing water bowl for my cats now.
No, I would not recommend this to a friend.
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
We are sorry to hear you are experiencing issues with your cats fountain. Our team would be more than happy to help you with this. If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
5
Worth a try!
on April 12, 2025
Posted by: crystalh133_9138
[This review was collected as part of a promotion.] My dog loves this; I love how it’s constant circulating the water to keep it fresh. I also don’t have to refresh her bowl as frequently as this holds more water than her normal bowl. The quality is nice and sturdy and the size is perfect not too small but not over bearingly too big. I’d recommend!
Response from PetSafeBy PetSafe® Product Support, April 15, 2025
We love to hear that your pup loves her Outlast Fountain! Thank you so much for taking the time to share your experience with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Good quality
on April 11, 2025
Posted by: rebeccar333_8767
[This review was collected as part of a promotion.] Nice pet fountain for dogs or cats. I liked that it comes with a filter to filter out water and make sure your pet is getting good quality water. I didn’t realize it needed to be plugged in though, I wanted to use it outside
Response from PetSafeBy PetSafe® Product Support, April 14, 2025
Thank your for sharing your review with us! While this specific fountain is intended for indoor use only, we are more than happy to discuss the outdoor fountain options available for you and your pets! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday through Friday, 9 A.M. to 9 P.M. and Saturday, 9 A.M. to 6 P.M. EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
5
Pawsibly one of the best pet drinking fountains th
on April 11, 2025
Posted by: mackavelliee_2558
[This review was collected as part of a promotion.] Great little pet water fountain. The ad shows a cat, but this is great for our two small pups. They enjoy drinking from the bowl and i enjoy knowing the water isnt stagnant. Only downside of the fountain is that it is a tad bit noisy. Other than that, i totally recommend this water fountain.
Response from PetSafeBy PetSafe® Customer Care, April 15, 2025
Thank you so much for sharing your experience! We love to hear how much your pups are enjoying their fountain!
Written by a customer while visiting PetSafe