Customer reviews from PetSafe
PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Average customer rating
4.3
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
104
4 Stars
25
3 Stars
10
2 Stars
2
1 Star
13
33%of customers recommend this product.
(
5 out of
15)
Customer Reviews for PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Customer Rating
5
Not for large puppies.
on July 17, 2024
Posted by: alexisd265
[This review was collected as part of a promotion.] My dog actually was a little scared of this, I have a larger dog so she drank more then what this could hold and it is durability it doesn’t smell weird the package is nice, but I wouldn’t get due to the large dog I have.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent pet fountain!
on July 17, 2024
Posted by: sloanekel
[This review was collected as part of a promotion.] I received this pet fountain for free from Influenster in exchange for my honest review. I love this fountain- and so does my dog! It is really big and perfect for my large dog. The water is continuous and the filter helps makes our tap water better for him to drink.
Response from influenster.comBy SportDOG, customer care, July 18, 2024
Thank you so much for sharing your feedback! We love to hear how much you and your pup are enjoying the fountain!
Written by a customer while visiting influenster.com
Customer Rating
3
Good, but not Great
on July 17, 2024
Posted by: jolenek4
[This review was collected as part of a promotion.] This pet fountain is decent. The pros are definitely the size. It holds a lot of water, enough for two dogs to go several days without needing a refill. However for us, there are more cons. It’s pretty loud. I’ve been around other water dishes like this and they are not as loud as this one. We ended up unplugging it. The other thing I wish they would change is the length of the cord. I would have liked it a bit longer to actually reach where I wanted to put it. I received this product for free in exchange for my honest review.
Written by a customer while visiting influenster.com
Customer Rating
4
Seems to make cats happy
on July 18, 2024
Posted by: laurav26
[This review was collected as part of a promotion.] When I first set up the fountain, I kept getting the red light after a few minutes. Finally, the blue light stayed and it kept running for a few days without problem. Then, the red light again. Honestly, I could do without the blue light entirely but when it’s running, my cats do seem to like it. The noise isn’t so loud that it scares them, like another fountain I tried. And it holds a lot of water!
Response from influenster.comBy PetSafe® Product Support, July 18, 2024
We're sorry to hear you've had trouble with the red light on your cat's fountain. We'd love to discuss this with you further and see how we can help! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting influenster.com
Customer Rating
4
Cat waterfall
on July 19, 2024
Posted by: amberj260
[This review was collected as part of a promotion.] Read the directions before to make sure why it’s not working or why the light is blinking. Really easy to clean. Comes with a filter. It leaked, but I think it was user error.
Written by a customer while visiting influenster.com
Customer Rating
3
My Cat Approved... So far...
on July 20, 2024
Posted by: shua1
[This review was collected as part of a promotion.] I am hoping that my silly cat won't get chin acne from this since is plastic. I wish it was stainless steel but then again my cat seems to like it so far.
Response from influenster.comBy PetSafe® Product Support, July 21, 2024
Thank you so much for sharing your feedback. If you have any additional questions or concerns, our team is happy to help! Please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting influenster.com
Customer Rating
1
Not what I thought. Disappointed !
on July 24, 2024
Posted by: brandydeniseweigelt
[This review was collected as part of a promotion.] I was so excited to receive this for my little Shih Tzu. I thought it would be perfect for her however it only worked for a short time. It worked well for 2 days then cleaned it to refill it with clean water and it flashed red. I did everything the instructions told me to do. I unplugged it, I reset it several times. Nothing worked.
Response from influenster.comBy PetSafe® Product Support, July 24, 2024
We're so sorry to hear you've had trouble with your pet's fountain. We would love to help further troubleshoot and get this issue resolved! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting influenster.com
Customer Rating
5
Dog approved
on July 24, 2024
Posted by: krystenj2
[This review was collected as part of a promotion.] Even though this is for a cat, my small/medium dog enjoys it too. It is super simple to set up and clean. It runs very quietly and is inconspicuous in the corner, although it does obviously need to be close to an outlet. It took my dog a day to warm up to it, but the instructions suggest trying to introduce it to them while unplugged to get them used to it which worked.
Response from influenster.comBy PetSafe® Product Support, July 24, 2024
Thank you for sharing this feedback with us! We're so happy to hear your pup is enjoying their new fountain already.
Written by a customer while visiting influenster.com