Customer reviews from PetSafe
PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
193
4 Stars
48
3 Stars
18
2 Stars
9
1 Star
34
28%of customers recommend this product.
(
11 out of
40)
Customer Reviews for PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Customer Rating
4
Seems to make cats happy
on July 18, 2024
Posted by: laurav26
[This review was collected as part of a promotion.] When I first set up the fountain, I kept getting the red light after a few minutes. Finally, the blue light stayed and it kept running for a few days without problem. Then, the red light again. Honestly, I could do without the blue light entirely but when it’s running, my cats do seem to like it. The noise isn’t so loud that it scares them, like another fountain I tried. And it holds a lot of water!
Response from PetSafeBy PetSafe® Product Support, July 18, 2024
We're sorry to hear you've had trouble with the red light on your cat's fountain. We'd love to discuss this with you further and see how we can help! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
3
Good, but not Great
on July 17, 2024
Posted by: jolenek4
[This review was collected as part of a promotion.] This pet fountain is decent. The pros are definitely the size. It holds a lot of water, enough for two dogs to go several days without needing a refill. However for us, there are more cons. It’s pretty loud. I’ve been around other water dishes like this and they are not as loud as this one. We ended up unplugging it. The other thing I wish they would change is the length of the cord. I would have liked it a bit longer to actually reach where I wanted to put it. I received this product for free in exchange for my honest review.
Written by a customer while visiting PetSafe
Customer Rating
5
Excellent pet fountain!
on July 17, 2024
Posted by: sloanekel
[This review was collected as part of a promotion.] I received this pet fountain for free from Influenster in exchange for my honest review. I love this fountain- and so does my dog! It is really big and perfect for my large dog. The water is continuous and the filter helps makes our tap water better for him to drink.
Response from PetSafeBy SportDOG, customer care, July 18, 2024
Thank you so much for sharing your feedback! We love to hear how much you and your pup are enjoying the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Not for large puppies.
on July 17, 2024
Posted by: alexisd265
[This review was collected as part of a promotion.] My dog actually was a little scared of this, I have a larger dog so she drank more then what this could hold and it is durability it doesn’t smell weird the package is nice, but I wouldn’t get due to the large dog I have.
Written by a customer while visiting PetSafe
Customer Rating
5
Works great for small dogs too!
on July 17, 2024
Posted by: cathrynemma
[This review was collected as part of a promotion.] I have been using this bowl for my dog, and I’m happy to report that It works perfectly for small dogs as well as cats! The foundation keeps the water fresh, much better than a regular bowl.
Response from PetSafeBy PetSafe® Product Support, July 18, 2024
We absolutely love to hear that the fountain is working great for both your cats and dogs! Thank you so much for sharing your review and experience with us!
Written by a customer while visiting PetSafe
Customer Rating
5
Great for the dog
on July 17, 2024
Posted by: beths170
[This review was collected as part of a promotion.] This is a great water bowl. It keeps the water moving and is filtered so the dog is always having fresh water. It does it run by plug in or usb cord. Easy to set up. Instructions easy to follow. It is not too noisy. But does need to be near an outlet. Durable and good value. Would recommend this product.
Response from PetSafeBy PetSafe® Customer Care, July 18, 2024
Thank you so much for sharing your feedback!
Written by a customer while visiting PetSafe
Customer Rating
4
Great
on July 17, 2024
Posted by: ambert186
[This review was collected as part of a promotion.] I received this and my cats absolutely love this. The size is great and it quality is made great. It’s really durable and the effectiveness of this product is also great. I highly recommended this product
Response from PetSafeBy SportDOG, customer care, July 18, 2024
Thank you so much for sharing your feedback! We love to hear how much your cat is enjoying the fountain!
Written by a customer while visiting PetSafe
Customer Rating
5
Great Quality!!
on July 17, 2024
Posted by: diegom36
[This review was collected as part of a promotion.] The PetSafe Outlast 60oz is an excellent pet water fountain, offering durability and convenience. Its large capacity ensures pets have access to fresh water throughout the day, reducing the need for frequent refills. The design is both functional and aesthetically pleasing, fitting well into any home decor. The filter system effectively keeps the water clean, promoting better hydration for pets. Easy to disassemble and clean, it's a practical choice for pet owners seeking a reliable hydration solution. Overall, the PetSafe Outlast 60oz is a top-notch product, enhancing pet health and owner convenience.
Response from PetSafeBy PetSafe® Product Support, July 17, 2024
Thank you so much for taking the time to share your review. We love to hear how well the fountain is fitting in with your home and that your pets are staying hydrated and healthy!
Written by a customer while visiting PetSafe