Customer reviews from PetSafe
PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Average customer rating
4.2
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
193
4 Stars
48
3 Stars
18
2 Stars
8
1 Star
33
26%of customers recommend this product.
(
10 out of
38)
Customer Reviews for PetSafe - Outlast 128 oz Pumpless Pet Fountain - White
Customer Rating
5
Aesthetically Pleasing
on August 12, 2024
Posted by: mzhvj
[This review was collected as part of a promotion.] I like the way this fountain looks in my home. It was easy to use and fill. It also doesn’t take up a lot of space like I thought it would. My dog is still getting used to it but fingers crossed that she opens up to it.
Response from PetSafeBy PetSafe® Customer Care, August 13, 2024
Thank you so much for sharing your experience! We are sure your pup will will grow to love the fountain!
Written by a customer while visiting PetSafe
Customer Rating
3
Not for us
on August 12, 2024
Posted by: laurenb9
[This review was collected as part of a promotion.] This was a nice product, but my anxious dog was terrified of it. She wouldn’t even go near it, let alone drink from it. She also dribbles a lot when she drinks and just from looking at this, I knew she would make a huge mess. The sides aren’t very tall, but the bowl is massive. It was easy to put together and take apart as well.
Response from PetSafeBy PetSafe® Product Support, August 12, 2024
We're sorry to hear your pup was afraid of the fountain, Lauren. It's important to mention that some dogs can take a little time to get acclimated to using a new water fountain. This is something our team would love to discuss with you further, to help ease the transition into their new fountain! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Friday9AM - 9PM EST here - https://support.petsafe.net/contact-us/
Written by a customer while visiting PetSafe
Customer Rating
5
Aesthetically pleasing and super functional
on August 10, 2024
Posted by: ashleyw923
[This review was collected as part of a promotion.] We live in Texas where the summers are scorching and the water quality is subpar so imagine our excitement when for the PetSafe Outlast 128oz water bowl. I instantly set it up as an outside water bowl with the mindset that the constant circulation would keep the water at a lower temperature for the fur babies when they go outside in this heat and it did. I love the filtration and design. The only issue is that one of my 3 dogs wouldn’t drink out of it. I’m not sure if it was because of the light that was on or the little water fountain, but still goes out to the lake to get his water. I personally love it though! It’s aesthetically pleasing and provides my babies with clean water.
Written by a customer while visiting PetSafe
Customer Rating
5
My dog loves it
on August 8, 2024
Posted by: jmd32_
[This review was collected as part of a promotion.] My dog loves this bowl! He is a big fan of drinking out of the bathtub faucet, so this acts as his new faucet! I love the way that it runs and the sound that it makes. It is relaxing
Response from PetSafeBy PetSafe® Product Support, August 8, 2024
We're so happy to hear your dog loves this fountain! Thank you for sharing his experience with us!
Written by a customer while visiting PetSafe
Customer Rating
3
No handles, hard to empty to clean
on August 8, 2024
Posted by: karinahay89
[This review was collected as part of a promotion.] The filter design is very innovative and makes cleaning easy. The water flow is not too rough, and calming almost. The pets like the depth of the bowl and did use it a lot.
However, the 3 star rating is because there are no handles on the bowl! Lifting it out of the white enclosure to clean it and dump water is so difficult! I can barely get it out when there's no water. And when there is water it sloshes and makes a mess. It definitely needs some indent for grip or some way to easily lift it out. Unfortunately, the pros do not outweigh then cons on this one since keeping the bowl clean is a must for me and my pets.
Written by a customer while visiting PetSafe
Customer Rating
5
Encourages Hydration
on August 8, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The PetSafe Pumpless 60oz pet fountain is super easy to assemble. This provides your pet with fresh filtered water encouraging hydration (as humans we know how important hydration is - your pets need to stay hydrated too). I think having this fountain makes water more appealing to my furry friends. The overall design is sleek and modern. Making it look good and fit in any space you put it. This fountain is ideal for small to medium sized pets allowing them access to fresh water throughout the day.
Response from PetSafeBy PetSafe® Product Support, August 8, 2024
Thank you for this review! We're so happy that this fountain has been a helpful addition to your home.
Written by a customer while visiting PetSafe
Customer Rating
4
Good but loud
on August 7, 2024
Posted by: jennastyle
[This review was collected as part of a promotion.] This is a nice water bowl to help keep the water clean by moving it around. It comes with a carbon filter and it’s all easy to clean. The only things I don’t like is it is noisy but sometimes the water sound is nice and it’s hard to clean the top part of this. Overall my dogs like it and use it.
Written by a customer while visiting PetSafe
Customer Rating
5
2 paws up!
on August 7, 2024
Posted by: melissap414
[This review was collected as part of a promotion.] I'm endlessly cleaning my dogs bowl so this dog fountain came at the right time during this heatwave. Easy to assemble so my dog always has clean water. Very impressed and my dog seems to love it!
Response from PetSafeBy PetSafe® Product Support, August 7, 2024
Thank you for this review, Melissa! We're so happy that your dog loves this fountain, and that it's been helpful for you, too.
Written by a customer while visiting PetSafe