Thank you for sharing your feedback. We are pleased to hear that you were excited to try the Dyson Supersonic Nural. We regret that the experience has not fully met your expectations, particularly in terms of value and performance for straight hair. We understand that different hair types benefit from different features, and your insight regarding the tool’s suitability for curly hair is valuable. If you are open to it, we would be glad to explore ways to enhance your experience, whether through styling techniques tailored to straight hair, guidance on heat and airflow settings, or accessory recommendations that may better suit your needs. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson styling tools. We value your feedback and appreciate the opportunity to support you.