Customer reviews from Dyson
Dyson - Supersonic Nural Hair Dryer - Ceramic Pink/Rose Gold
Average customer rating
4.4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
63
4 Stars
3
3 Stars
11
2 Stars
2
1 Star
5
81%of customers recommend this product.
(
48 out of
59)
Customer Reviews for Dyson - Supersonic Nural Hair Dryer - Ceramic Pink/Rose Gold
Posted by: VET2025
Gender:Female
Verified Purchase:Yes
I am returning the Nural after less than a week of using. Handle was uncomfortable; my hair also seemed to look dry.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for sharing your feedback. We’re sorry to hear that the handle was uncomfortable and that your hair didn’t look as expected after using the Nural. Your experience is important to us, and we appreciate you taking the time to let us know about your concerns.
If you’d like to provide additional details or discuss this further, please feel free to email us at askdysonUS@dyson.com. Kindly include "Dyson Review" in the subject line for prompt attention.
We value customer feedback and will ensure your thoughts are shared with our team for future improvements. Let us know how we can assist further!
If you’d like to provide additional details or discuss this further, please feel free to email us at askdysonUS@dyson.com. Kindly include "Dyson Review" in the subject line for prompt attention.
We value customer feedback and will ensure your thoughts are shared with our team for future improvements. Let us know how we can assist further!
Written by a customer while visiting Dyson
Posted by: Not working
Verified Purchase:Yes
When it arrived it didn’t work so I had to return it.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, we’re sorry to hear that the product didn’t work upon arrival and that you had to return it. We understand how frustrating that must have been, and we appreciate you taking the time to share your experience.
If there’s anything we can do to assist you further or if you’d like to provide additional details, please feel free to email us at askdysonUS@dyson.com. Kindly include "Dyson Review" in the subject line for prompt attention.
If there’s anything we can do to assist you further or if you’d like to provide additional details, please feel free to email us at askdysonUS@dyson.com. Kindly include "Dyson Review" in the subject line for prompt attention.
Written by a customer while visiting Dyson
Posted by: melissab414
Gender:Female
Verified Purchase:Yes
So far so good! I didn't realize a hair dryer could make such a difference. My hair is noticeably smoother. I've used 3 of the attachments. They are easy to pop on and off. I never in a million years thought I'd spend this much on a hair dryer, but no buyer's remorse.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
My second Dyson … the love affair continues !!
on November 4, 2025
Posted by: Ledac
Gender:Female
Verified Purchase:Yes
I purchased my Supersonic Nural hair dryer a few weeks back. This is actually my second Dyson Supersonic hair dryer … years back I purchased one of the first-generation Supersonic hair dryers and immediately fell in love. The Supersonic Nural keeps my hair healthy … dramatically reduces split ends and heat damage. The body design makes this dryer very maneuverable. The attachments are easy to put on and take off. The fact that the dryer powers down when placed on the countertop is brilliant … so much easier than to have to keep turning it on and off. I love the built in memory for each of the settings for the attachments I use. It’s easier to keep clean with the improved filter. Once you start using a Dyson Supersonic dryer, especially this Nural, and you become hooked !!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 26, 2025
Thank you for sharing such a wonderful review. We’re delighted to hear that your experience with the Supersonic Nural has been so positive and that it continues your Dyson “love affair” after owning the first generation Supersonic. It’s great to know the Nural has helped keep your hair healthy, reduced split ends and heat damage, and impressed you with its thoughtful design, from the maneuverable body and easy to use attachments to the smart power down feature and built in memory. We’re also glad the improved filter makes maintenance simpler. Your enthusiasm truly highlights the innovation behind the Supersonic Nural, and we’re thrilled it has exceeded your expectations. Thank you again for your feedback!
Written by a customer while visiting Dyson
Posted by: Jenten
Verified Purchase:Yes
I find it a little unwieldy to use. It doesn’t get hot enough to set my hair and sometimes it even blows cold air when the cold air button is not pushed. I will keep trying but I’m not sold on it yet.
Response from DysonBy Priya, Customer Service, May 4, 2025
Hello, thank you for sharing your experience with us. We truly appreciate your feedback and understand how important it is for a styling tool to perform effectively. We’re sorry to hear that your Dyson product isn’t meeting your expectations at the moment, and we appreciate your patience as you continue testing it.
To ensure the best results, we recommend checking the heat settings and verifying that the airflow is consistent. If you notice that the dryer is blowing cold air unexpectedly, please make sure the cold air function is fully disengaged. If the issue persists, we’d be happy to assist you further.
Your insights are invaluable to us, and we’ll make sure your feedback is shared with our dedicated team. If you’d like to discuss this further, feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
To ensure the best results, we recommend checking the heat settings and verifying that the airflow is consistent. If you notice that the dryer is blowing cold air unexpectedly, please make sure the cold air function is fully disengaged. If the issue persists, we’d be happy to assist you further.
Your insights are invaluable to us, and we’ll make sure your feedback is shared with our dedicated team. If you’d like to discuss this further, feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention.
Written by a customer while visiting Dyson
Posted by: DE48
Verified Purchase:Yes
While I understand that there is a learning curve with any new device, the Dyson left my hair dry, frizzy and feeling like straw. Disappointed
Response from DysonBy Priya, Customer Service, June 2, 2025
Hello, thank you for sharing your experience with us. We’re truly sorry to hear that the Dyson didn’t meet your expectations and left your hair feeling dry and frizzy. We understand how disappointing this can be, especially when trying out a new device.
Your satisfaction is very important to us, and we’d love the opportunity to help optimize your experience. There are various settings and techniques that may improve results, and we would be happy to assist you with this. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to support you and ensure you get the best possible outcome.
Your satisfaction is very important to us, and we’d love the opportunity to help optimize your experience. There are various settings and techniques that may improve results, and we would be happy to assist you with this. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to support you and ensure you get the best possible outcome.
Written by a customer while visiting Dyson
Posted by: zbot22
Gender:Female
Verified Purchase:Yes
I love the power and that is dryer is so ligthweight howver, it leaves my hair very freezy, wish I could return it for that reason but it is too late to return.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 22, 2025
Thank you for sharing your thoughts. We are glad to hear that you appreciate the power and lightweight design of the dryer, though we are truly sorry it's leaving your hair frizzy. That’s definitely not the styling experience we aim to deliver. While the return window may have passed, we would still love to help you get the results you are looking for. Sometimes, adjustments in heat settings, technique, or using specific attachments can make a big difference in managing frizz. Our customer support team would be happy to walk you through tailored tips or solutions that might enhance your styling experience. If you would like assistance or have more concerns, feel free to email us at askdysonus@dyson.com. We're always here to help. Dyson wishes you great health and joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: BBNYC
Gender:Female
Verified Purchase:Yes
This model is significantly better than the first one and delivers all the performance features advertised by Dyson, including the Neural sensor. However, before making a purchase, I highly recommend verifying the product's origin in person by visiting a Dyson store. This can make a substantial difference in the quality of the device.
I would recommend this to a friend!
Written by a customer while visiting Dyson