Not sure how I feel about it. The cord is very thick and heavy. The hair dryer is fine but the attachments are overhwhelming (Dyson sends you tips about which one to use and how.) The case for the dryer is quite bulky (so difficult to place in a small bathroom) yet it is difficult to fit in all the attachments in there. Thus, I only keep the dryer with one attachment in there and the rest of the attachments I store elsewhere.
Response from DysonBy Customer Service, Rubaid K, June 10, 2025
We truly appreciate your honest review. It’s understandable that the thick cord, multiple attachments, and bulky case can make storage and usability a challenge, especially in a smaller space. While we are glad the dryer itself performs well for you, we also recognize that convenience plays a huge role in the overall experience. Your feedback is invaluable, and if you would like recommendations on storage solutions or attachment use, our support team is happy to help. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Customer Rating
5
I love this!
on May 6, 2024
Posted by: Abbi
Gender:Female
[This review was collected as part of a promotion.] I received this product complimentary from Dyson. I’ve been super excited to get this in the mail so I tried it out as soon as I got it. This blow dryer is very impressive. It dried my hair that was very wet in 10 min. I used the scalp protect mode and I loved that I didn’t have super hot heat on my head. And the fact that when you put the hair dryer down and it turns off by itself is so cool. I love that it remembers what settings you use with different attachments. This is the most advanced and intelligent hair dryer I’ve ever used and I’m so impressed!
I have really enjoyed using this product. I am obsessed with the tool that helps with flyaways! It really works! All of the tools are amazing and do what they are designed to do. I love the power, smoothness and automatic adjustments so you are using the correct temperature. I chose this product due to my hair that is thin and fragile in order to keep it as strong and healthy as possible with the least amount of damage. The only drawback was the price. Although satisfied with the product, the price is really excessive.
I purchased this a month ago to replace my 8 year old dyson dryer. Love this one and how great it works. Love how the heat changes with the closeness of the dryer.
Love Love this Dyson. Light. Easy to hold. Dries my hair quick. Quiet. Works fabulous on my curly hair. The diffuser attachments are wonderful. I’ve never owned a hair dryer like this before and the results are unbelievable.
I am not happy with the preadjusted settings. I owned a dyson hairdryer before for around 9 or 1 years and I was very happy. On the new one sometimes I want a hotter setting with a specific tool and it will not adjust.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 14, 2025
Hello, we are sorry to hear that the preadjusted settings on your new Dyson Supersonic Nural hair dryer are not meeting your expectations. We understand how important it is to have control over the heat settings, especially when you had a positive experience with your previous Dyson hairdryer. Your feedback is valuable to us, and we will pass it along to our product development team. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.