Customer reviews from Samsung US
Samsung - 65 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
195
4 Stars
26
3 Stars
3
2 Stars
3
1 Star
0
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for Samsung - 65 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great OLED at a terrific price
on March 20, 2026
Posted by: Kevin
from Las Vegas, NV
[This review was collected as part of a promotion.] I replaced an LG G2 with the Samsung S85F and for a while before it arrived, I was second-guessing my decision. First, I’d been happy with the LG. But I was wondering whether I shoud have purchased either the S90F or the S95F instead.
I am so thrilled to report that this TV is incredible. The blacks are truly black and the colors are vibrant and lifelike and truly incredible. I feel it upscales nicely and makes 4K content look so lifelike
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Low Contrast
on August 19, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The contrast between shadows is too dark. I adjusterd all the settings to brighten the picture but it seems that a lot of scenes are so dark that you cannot see what is in the shadows or backgrounds of some pictures. I also purchased the QLED Q8F 43 inch for our bedroom. The contrast is great on it. If I coud repurchase, it would be the QLED for our living room like the one we previously had. Lightening ruined both our televisions.
Value
3
Response from Samsung USBy Samsung Specialist, August 19, 2025
Samsungfan,
We appreciate your input on the picture quality of Samsung’s S85F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s S85F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I've owned
on April 7, 2025
Posted by: AITechGoblin
[This review was collected as part of a promotion.] I love this TV I use it for streaming gaming movies and shows. It's the first OLED, it's the first Samsung, and it's the first brand new TV I've ever bought. The smart features are awesome and make all previous televisions I've owned look not so smart. Gaming has very little latency. Always wanted an OLED and the contrast and black levels are just as great as I've Been Told.
The SmartThings features and integration are very cool. The fact that it can be a hub helps with future smart device integration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
bought for under a 1000
on January 10, 2026
Posted by: Dave
great tv easy to set up my second samsung tv used the same mounting brackets as my old 60 inch
no drilling thrilled!
no drilling thrilled!
Written by a customer while visiting Samsung US
Customer Rating
4
TV review. Very good
on April 2, 2025
Posted by: IamPoor
[This review was collected as part of a promotion.] It's a great TV. I used it for streaming,gaming, and all sorts of things. The picture quality is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best T.V. I've ever had
on May 28, 2025
Posted by: LoveMySamsung2much
[This review was collected as part of a promotion.] I use my Samsung T.V. to watch live shows, stream movies and programs from many various choices of streaming services. I use it for my ginger system, to listen to music on the music channels, and cast feom other smart devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it.
on November 20, 2025
Posted by: Spydershot69
[This review was collected as part of a promotion.] There is nothing to complain about nor question about this TV. It is excellent in every way imaginable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Senior very hard to figure out with no manual
on February 5, 2026
Posted by: Nana
[This review was collected as part of a promotion.] Not very user friendly. No instructions or manual.
Response from Samsung USBy Samsung Specialist, February 5, 2026
Nana,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US