Customer reviews from Samsung US
Samsung - 65 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
195
4 Stars
26
3 Stars
3
2 Stars
3
1 Star
0
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for Samsung - 65 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Tv slow and freezes. Only 4 days old
on January 20, 2026
Posted by: Domdom
from Niceville Florida
The picture is great but the tv itself is very slow and laggy and it freezes a lot when trying to open up steaming services
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, January 20, 2026
Domdom,
We appreciate your feedback regarding your S85F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your S85F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Good features but hard to navigate
on April 5, 2026
Posted by: Murphy25
from Sicklerville, NJ
[This review was collected as part of a promotion.] Every time we turn the TV on, the Xbox turns on as well, even though we've tried several times to change it.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, April 6, 2026
Murphy25,
Thank you for your review. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off when you turn the TV on/off. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for your review. Anynet+ controls external devices that are connected to the TV via an HDMI cable and will turn on/off when you turn the TV on/off. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF.
If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on April 7, 2026
Posted by: AC AC
from Chesapeake VA
[This review was collected as part of a promotion.] Great picture and great features perfect for the space we put it great product would recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best picture quality of any TV I've owned
on June 20, 2025
Posted by: SirNotAppearingInThisFilm
[This review was collected as part of a promotion.] For the last four sets of TVs I've bought Samsung. I haven't had a bad experience yet, and that continues with this set.
The picture quality is the best I've ever owned. This replaced a 7 year old LED model and there are several noticeable improvements.
1. The user interface is much quicker
2. There are plenty of HDMI inputs
3. Significantly thinner display AND bezels are tiny
The picture quality is the best I've ever owned. This replaced a 7 year old LED model and there are several noticeable improvements.
1. The user interface is much quicker
2. There are plenty of HDMI inputs
3. Significantly thinner display AND bezels are tiny
I already had a Samsung account which enabled me to go from a box on my porch to watching streaming video in about 15 minutes. This impressed me.
Really the only negative I've experienced is with the remote. My previous 3 Samsung sets have had RF remotes and this one is only IR. You don't realize how annoying that line of sight limitation can be when you are used to the radio based remotes. This was an even bigger disappointment since this is, in my opinion, a premium set where some of my others were not.
I would still recommend this to others as it is a great set.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Design and smart features
on July 17, 2025
Posted by: OLEDOracle
[This review was collected as part of a promotion.] I like the Precision Contour Design with super-slim bezels, and near-bezel-less cabinet in graphite black for a stylish look that stands out on the wall or on a stand
And the Solar-powered remote for an eco-friendly, minimalist experience
I also love that it has Live translate, click-to-search recommendations, SmartThings, voice assistants, access to free content with Samsung TV Plus, cloud gaming hub, 7‑year OS updates with Samsung Vision AI, and 2025 One UI Tizen OS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, the best
on October 14, 2025
Posted by: Kayladawn
[This review was collected as part of a promotion.] I love everything about this tv and its features. Samsung tv is 10/10. The picture is amazing. Bluetooth to my Samsung sound bar. Would purchase again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best connect to my phone perfectly
on October 16, 2025
Posted by: Kawboi
[This review was collected as part of a promotion.] Sweet thing about it is that I can connect it with with my phone even without internet connection and I can watch everything on my phone on my TV especially movies that allow me to watch them on a larger screen plus it has net flakes and all the apps you need to watch everything you need Samsung is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, Great Buy
on March 2, 2026
Posted by: DATxBIGxDUDE
from Ky
[This review was collected as part of a promotion.] good TV, good display, love it, sound quality excellent product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US