I purchased this a month ago to replace my 8 year old dyson dryer. Love this one and how great it works. Love how the heat changes with the closeness of the dryer.
Love Love this Dyson. Light. Easy to hold. Dries my hair quick. Quiet. Works fabulous on my curly hair. The diffuser attachments are wonderful. I’ve never owned a hair dryer like this before and the results are unbelievable.
I am not happy with the preadjusted settings. I owned a dyson hairdryer before for around 9 or 1 years and I was very happy. On the new one sometimes I want a hotter setting with a specific tool and it will not adjust.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 14, 2025
Hello, we are sorry to hear that the preadjusted settings on your new Dyson Supersonic Nural hair dryer are not meeting your expectations. We understand how important it is to have control over the heat settings, especially when you had a positive experience with your previous Dyson hairdryer. Your feedback is valuable to us, and we will pass it along to our product development team. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
The main thing I don’t like about it is the air flow, even on the lowest setting it’s too powerful and blows my hair every where, I can’t get control of it. I have thick hair so that certainly shouldn’t be happening, my original Dyson never did that. Also these dryer seems heavier than my first one. Not loving it.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 23, 2025
Hello, thank you for your feedback regarding the Dyson Supersonic Nural™ hair dryer. We apologize for the inconvenience you've experienced with the airflow and the weight of the dryer. We understand that controlling the airflow is crucial, especially with thick hair, and we're sorry to hear that this product hasn't met your needs in that regard. Your comments are valuable to us, and we will certainly take them into consideration for future product improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I am in love with this dryer. The color the efficiency and as a stylist it helps me get to other clients faster. And with sensitive ears this does it’s justice
Esperaba más. No alisa mi pelo como esperaba. Debería ser mas versátil y traer más herramientas FUNCIONALES para el precio que tiene también.
No, I would not recommend this to a friend.
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Dyson Nural Supersonic
Written by a customer while visiting Dyson
Customer Rating
3
I’m not sure
on May 19, 2024
Posted by: sidneyjewel
Gender:Female
[This review was collected as part of a promotion.] This just didn’t wow me. I wish I could’ve saw better results but fore I feel like my hair looked more dry and frizzy. I wish the flyaway attachment worked but it really didn’t do anything for my hair personally
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, May 20, 2024
Hi CX Name, thank you for your review. I am very concerned to hear that you had an issue with the Flyaway attachment in your Dyson Supersonic Nural that you purchased. This is not the experience we would expect our Dyson customers to have and we humbly apologies for the inconvenience this might have caused to you. However, we aspire to provide the best to our customers. We would love the opportunity to provide feedback to our dedicated team. We would like to understand more so that we can learn ways to improve our future services. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.