Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Average customer rating
3.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
71
4 Stars
34
3 Stars
23
2 Stars
14
1 Star
14
53%of customers recommend this product.
(
36 out of
68)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Customer Rating
2
Beautiful but disappointed
on August 12, 2025
Posted by: Private Post
Bought about 8 months ago. Received it looks beautiful. But thats it. Takes forever to boil water no spill edges and about 6 months in lost burner. Worst part no help with warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 766770
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Go back to the drawing board
on August 11, 2025
Posted by: sally
from Oshkosh
[This review was collected as part of a promotion.] I have had whirlpool ranges in the past and I have always loved them this range does bake very good the issue that I have are the knobs at the bottom I am short I have burnt myself four times where the knobs were turned on I am almost 80 years old and it is impossible to read what the knob says whether it's low medium or high To the point I have sold this range and I am ordering another one but it will not be a Whirlpool this time with the knobs at the bottom The knob should be up at the top this is dangerous especially when you have little kids yeah it really looks great the other issue I have is the manual you don't really give a good manual how to set the clock. How to clean the oven and if you don't have internet where you think everybody does many people in the rural areas still don't or many people cannot afford it. I would think for the amount that you charge for these ranges you could at least print a decent manual So I would hope that you would take my comments into consideration i'm sure I'm not the only one that feels that way about these ranges i'm not a big fan of stainless steel but that's my opinion and that this was the only color that was available and self-cleaning at the time would I purchase it again absolutely not and that's why I am selling it, The one thing that I definitely wanted was the self-cleaning range And so my new range is coming on Friday, and the knobs are at the top or they should be.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 13, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 766036
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 766036
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
on August 6, 2025
Posted by: Bakerlady
[This review was collected as part of a promotion.] The knobs on the front of stove to easy to bump and turn on without knowing it and happened to me two times
So far in two weeks that we have had it.
Once when i was cooking and not using that burner and once
When i was washing fruit and must have bumped it again not knowing and my cutting board was sitting on the top to protect the glass top! I went and i was vacuuming ang came by the kitchen doorway and smelt something burning!!!
So far in two weeks that we have had it.
Once when i was cooking and not using that burner and once
When i was washing fruit and must have bumped it again not knowing and my cutting board was sitting on the top to protect the glass top! I went and i was vacuuming ang came by the kitchen doorway and smelt something burning!!!
Response from whirlpool.comBy Branded Team, Consumer Care, August 7, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 763424
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 763424
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great but tough to figure out the features
on July 30, 2025
Posted by: Rangetop
[This review was collected as part of a promotion.] Very little documentation on how to use the range. No owners manual and difficult to find online. The app is useless to learn how to operate
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 22, 2025
Posted by: Sue789
[This review was collected as part of a promotion.] I bought this a month ago, and I am so disappointed that it’s so difficult to clean the top of the range. It was advertised to be so easy to clean, But it is not always easy and it scratches very easily! Also, when the oven is on, the oven door gets really hot. Also, if you have kids, the stove is not kid friendly because the knobs are in their reach.
Written by a customer while visiting whirlpool.com
Customer Rating
5
well made great features
on July 15, 2025
Posted by: frankie1
[This review was collected as part of a promotion.] i had bought a Frigidaire stove nothing but trouble had 8 months two repairs later they argue to finally took it back absolutely a piece of junk now i went back to whirlpool best thing i could of done very happy
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 14, 2025
Posted by: Su001
from Lakewood CO
[This review was collected as part of a promotion.] I bought this a month ago and I am very disappointed about how hard it is to clean. Because of advertising I bought the stove mainly because it’s supposed to be easy to clean. It’s much harder to clean and keep clean than I thought it would be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Air Fryer not the Best
on July 13, 2025
Posted by: wally
from Theodore al
[This review was collected as part of a promotion.] Air fryer very slow. I/ can use countertop air fryer and cook in half the time of range
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com