Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology - Black-on-Stainless
Average customer rating
4.3
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
50
4 Stars
17
3 Stars
10
2 Stars
2
1 Star
5
62%of customers recommend this product.
(
18 out of
29)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Air Cooking Technology - Black-on-Stainless
Customer Rating
1
Difficult to connect to WiFi
on January 15, 2025
Posted by: Gk821
from Naples, FL
[This review was collected as part of a promotion.] Cooktop stopped working after eight days. Called the service department. Five days for the first available repair date. Should have bought a GE
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 657536.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lousy over featured under basic quality stove
on November 18, 2024
Posted by: Don't Do It Again Stove
[This review was collected as part of a promotion.] This appliance was installed a week ago. The glass top has already cracked. The glass top is not indented so any spills go right over the sides. The burners are very slow to heat. Lights are not present for each burner to indicate which burner is on. The controls do not indicate the oven temperature when it is heating - a major inconvenience. The burner controls are cheap and hard to read. I do not recommend this stove and would never buy another.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 19, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 626377.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
John
on November 23, 2024
Posted by: John
[This review was collected as part of a promotion.] Great stove, poor directions. It is almost impossible to figure out some simple things like setting the clock.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Pretty! The top is easy to keep clean!
on December 11, 2024
Posted by: Range 1
[This review was collected as part of a promotion.] I love the range! I just wish it had a manual that came with it
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pretty but could be better
on January 9, 2025
Posted by: Ann I.
from Orlando, FL
[This review was collected as part of a promotion.] I love the look of the stove BUT.....1) only the back 2 burners have numbers on the front knobs. Why? You need the numbers on all of them. 2) The HOT light is pretty but not functional. Anyone walking up to the stove knows that something is hot when the light is red but it doesn't tell you which burner. You can get burned or have something melt but trying to touch each one to figure that out. Not Safe at ALL. 3) When using the oven the temperature shows all the time but the timer clock is sooooo very tiny in the upper right corner. I have to bend over the front of the stove to see how much cooking time is left.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stove
on February 7, 2025
Posted by: Kennykopple
[This review was collected as part of a promotion.] It takes very long for the burners and the oven to warm up and it is extremely hard to keep clean.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of features
on February 18, 2025
Posted by: Bobbin
from Wisconsin
[This review was collected as part of a promotion.] So far I'm very happy with my range. It has a lot of useful features and cooks very evenly. My only complaint is that no User Guide came with it. I found one online. It was helpful, but not model-specific. My range has so many features that I would like to have a guide to take me step by step on how to best use them. I looked at the Whirlpool website but that wasn't much help either.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Slow burners
on March 10, 2025
Posted by: Nannie
from Tn
[This review was collected as part of a promotion.] Still trying to figure it out. Not happy with the burners hard to get a pot of water for pasta to come to a boil and also come back up to a boil don’t really know what the problem might be but not real happy with it. Seems ok for sautéing or a small amount of liquid. Oven is going to take some getting used to also.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com