Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Black-on-Stainless
Average customer rating
3.9 out of 5
3.9
(152 Reviews)
Open Ratings Snapshot
Rating breakdown 152 reviews
5 Stars
70
4 Stars
33
3 Stars
23
2 Stars
13
1 Star
13
53%of customers recommend this product. 
(
34 out of 64
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Electric Freestanding Range with Air Cooking Technology, No Preheat Air Fry, High Speed Preheat Oven - Black-on-Stainless
Customer Rating
5 out of 5
5
Very Pretty! The top is easy to keep clean!
on December 11, 2024
Posted by: Range 1
[This review was collected as part of a promotion.] I love the range! I just wish it had a manual that came with it
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Difficult to connect to WiFi
on January 15, 2025
Posted by: Gk821
from Naples, FL
[This review was collected as part of a promotion.] Cooktop stopped working after eight days. Called the service department. Five days for the first available repair date. Should have bought a GE
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 657536.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of features
on February 18, 2025
Posted by: BarbR
from Wisconsin
[This review was collected as part of a promotion.] So far I'm very happy with my range. It has a lot of useful features and cooks very evenly. My only complaint is that no User Guide came with it. I found one online. It was helpful, but not model-specific. My range has so many features that I would like to have a guide to take me step by step on how to best use them. I looked at the Whirlpool website but that wasn't much help either.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Burners not hot enough
on May 1, 2025
Posted by: BarbR
from Wisconsin
Very disappointed in this range. The oven is fine but the burners take a long time to heat. They barely get hot enough on HI to boil water. My old smoothtop stove boiled great on setting #8 and would boil over at setting #10. This stovetop does not get hot enough to boil over. I would not recommend this range.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 716555.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
How may I return this item?
on January 1, 2026
Posted by: Return please
[This review was collected as part of a promotion.] We purchased this item in late October 2025. In the last 60 days, the item has chipped/cracked in three places during gentle cleaning. To shed light on usage - We are vegetarians we have used the oven less than six times and the interior light has already burnt out. Today’s date is January 1, 2026
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 893779
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Lousy over featured under basic quality stove
on November 18, 2024
Posted by: Don't Do It Again Stove
[This review was collected as part of a promotion.] This appliance was installed a week ago. The glass top has already cracked. The glass top is not indented so any spills go right over the sides. The burners are very slow to heat. Lights are not present for each burner to indicate which burner is on. The controls do not indicate the oven temperature when it is heating - a major inconvenience. The burner controls are cheap and hard to read. I do not recommend this stove and would never buy another.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 19, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 626377.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
John
on November 23, 2024
Posted by: John
[This review was collected as part of a promotion.] Great stove, poor directions. It is almost impossible to figure out some simple things like setting the clock.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Pretty but could be better
on January 9, 2025
Posted by: Ann I.
from Orlando, FL
[This review was collected as part of a promotion.] I love the look of the stove BUT.....1) only the back 2 burners have numbers on the front knobs. Why? You need the numbers on all of them. 2) The HOT light is pretty but not functional. Anyone walking up to the stove knows that something is hot when the light is red but it doesn't tell you which burner. You can get burned or have something melt but trying to touch each one to figure that out. Not Safe at ALL. 3) When using the oven the temperature shows all the time but the timer clock is sooooo very tiny in the upper right corner. I have to bend over the front of the stove to see how much cooking time is left.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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