Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Average customer rating
3.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
71
4 Stars
34
3 Stars
23
2 Stars
14
1 Star
14
53%of customers recommend this product.
(
36 out of
68)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Customer Rating
4
Free standing electric range
on July 23, 2026
Posted by: ElizC
[This review was collected as part of a promotion.] I’m still getting accustomed to my new range. So far I’m very happy with my range. However, I am disappointed that I’m having difficulty with locating the user manual on line. I get information on going to manual but I click there and it’s incomplete. I feel as much as we pay for the appliance it should come with its user manual.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pretty Much What I Was Looking For
on July 7, 2026
Posted by: Drewery
[This review was collected as part of a promotion.] I was hesitant to buy this range mostly due to some scathing reviews but went ahead and did it anyway. Glad I did. Haven't had any of the issues mentioned in the bad reviews. Burners are as hot and responsive as my previous ranges with glass cook tops (both GE). The cook top is MUCH easier to clean than either of those. The number of features and performance of the oven and burners are wonderful. The only negatives are the lack of numbers on the inner two (front) burner controls, though over time I think I'll learn the relative position of the control to get what I want. Not optimum though. The other negative is the wordiness and number of key presses to set the various oven functions. Some of the prompts are mildly informative the first time you use that function, but seeing them every time just wastes time. Other than those two quibbles, it's exactly what I was looking for. Would definitely buy it again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Multiple Repairs
on March 23, 2026
Posted by: CookieMomma
from Minnesota
Purchased this for my mom in Fall 2026 because it had all the features she was looking for. Will be having the 3rd repair done next week. Ventilation was installed wrong, oven would overheat the unit and I would need to pull it out and unplug to turn it off. Now the oven door is locking and you can not get it to open. Unhappy with the quality of this product. Maytag has always been our go to brand. Extremely disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938876.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938876.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ehh.... Not sure I am that happy with it.
on March 20, 2026
Posted by: VMWD
from USA
[This review was collected as part of a promotion.] I bought this a week ago. And the stovetop already has pitting on it. I have only cleaned it as directed, no harsh chemicals or anything. Very frustrated when you spend a grand on something you expect better quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 23, 2026
We value your time and would like to look into the concerns with your Electric Range.
We have a handy Owner Center that can help with information on cleaning the ceramic glass cooktop on your Range.
http://spr.ly/6421B6woNh
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6422B6wo46
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423B6wo4B
Instagram: http://spr.ly/6424B6wo48
Live Chat: http://spr.ly/6426B6wo4E (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 937616.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on cleaning the ceramic glass cooktop on your Range.
http://spr.ly/6421B6woNh
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6422B6wo46
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423B6wo4B
Instagram: http://spr.ly/6424B6wo48
Live Chat: http://spr.ly/6426B6wo4E (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 937616.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pleased with my purchase
on February 28, 2026
Posted by: jlbrn2
[This review was collected as part of a promotion.] I have had this range for about a month and it works fine. The burners seem to heat accurately (my previous range ran hot) I am a confirmed glass top cook because of the ease of cleaning. There are features that I probably would never use like the air fry setting, the wi-fi (what is this really for) and the automatic oven light. I see the no edge top as problematic since something is bound to spill. I do like the proof setting since I am a bread baker. Keep warm on the range top and in the oven are convenient. The front knobs are nice, something I never had before; since I have no children in my home, it is not a safety issue. I didn't realize the oven was larger so the storage drawer is shallower. Overall I am pleased with the range.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Still learning
on February 24, 2026
Posted by: jjgee4
[This review was collected as part of a promotion.] Was rather difficult to learn how to operate. Timer bell isn't very loud. Still haven't learned how to operate air fryer. Directions aren't clear. Have had this oven installed since September and had to replace the oven bulb.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Be aware after using self cleaning cycle
on February 13, 2026
Posted by: Georgie0110
from Minnesota
I purchased (ordered) this range 11/23/25, picked it up and installed it 12/6/25 On 2/4/26 I ran a short self clean cycle in the oven, now my oven doesn't work. I have called Whirlpool 6 times now with no results, all technicians they "schedule the work order with" reject it because of the distance to where I live and to their repair area. So make sure there is a technician in your area that will service your appliance before your buy this range. One Technician told me that he has repaired 3 ranges exactly like mine with the exact same issue.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 16, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Electric Range. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 918260.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 918260.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s Okay
on February 9, 2026
Posted by: Jammanana
[This review was collected as part of a promotion.] The top is very hard to keep clean and shiny. I cover it with water as per the instructions and then wipe it off. Then I havre to rewipe any spots. Finally, I have to polish it with a dish cloth. The burners take a long time to heat up and my cooking times are increased. Otherwise, I like it.
Written by a customer while visiting whirlpool.com