Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Average customer rating
3.9
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
70
4 Stars
33
3 Stars
23
2 Stars
14
1 Star
14
52%of customers recommend this product.
(
34 out of
66)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Electric Freestanding Range- Air Cook Technology, No Preheat Air Fry, Quick Preheat - Black-on-Stainless
Customer Rating
1
Lose weight with a smart range!
on April 3, 2025
Posted by: RS74
[This review was collected as part of a promotion.] This range really looks nice, especially when the top is clean. If that is all I expected from the appliance I'd be happy. I have used electric ranges in the past with success mostly because they were simple and predictable.
Our range came with no documentation or manual. Attempts to learn how to use the range have been unfruitful both online and with the Whirlpool helpline. The controls are handsome and responsive, what they do is a mystery to me. I have learned to allow an extra 30 to 45 minutes to meal preparation time. Apparently a Smart range and is smart enough to know I need to lose some weight and it is helping me by making cooking more time consuming and frustrating. It is possible that with consumer friendly documentation this range could be quite good.
Our range came with no documentation or manual. Attempts to learn how to use the range have been unfruitful both online and with the Whirlpool helpline. The controls are handsome and responsive, what they do is a mystery to me. I have learned to allow an extra 30 to 45 minutes to meal preparation time. Apparently a Smart range and is smart enough to know I need to lose some weight and it is helping me by making cooking more time consuming and frustrating. It is possible that with consumer friendly documentation this range could be quite good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 8, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/6427FS0Wd or Instagram http://spr.ly/6428FS0We. When responding, please include your contact information and reference case #703948.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6429FS0W5
http://spr.ly/6420FS0Wg
http://spr.ly/6421FS0W9
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/6427FS0Wd or Instagram http://spr.ly/6428FS0We. When responding, please include your contact information and reference case #703948.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/6429FS0W5
http://spr.ly/6420FS0Wg
http://spr.ly/6421FS0W9
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking range with great techonology options
on April 25, 2025
Posted by: Lisa21
from Iowa
[This review was collected as part of a promotion.] I had my new range installed about a month ago. I like how the range is connected to my WiFi and how I can control the range with an app on my phone. That's a great option! When using my stovetop, I am surprised by how long it takes to boil a pot of water when compared to the Amana convection white cooktop range I owned for 21 years. When using the air-fry options, I have found that they do not airfry as well as my countertop air fryer. I like to convection bake, but I am uncertain if I need to reduce the heat and the temperature when air-baking. Is there a visual tutorial for using the convection and airbake options? Also, I am worried about scratching the black cooktop. Is there a certain type of pan that should be used on the cooktop to reduce the chance of scratches? My previous, 21-year-old Amana white cooktop didn't show scratches from pans. This makes me worried about keeping the black glasstop looking nice. One last question I have is why my range didn't come with a broiler pan. When I have purchased ranges in the past, they always came with a broiler pan.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Glass top range
on April 30, 2025
Posted by: Gina
from Missouri
[This review was collected as part of a promotion.] I bought this range on the 16 of April of 2025 and am very disappointed in it, no manual was included and when I signed up in Whirlpool it said will take up to 10 days for my account to be active.. It is a glass top and says not to use anything but soap and water on it. Not happy with it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64242xB8C or Instagram http://spr.ly/64262xBD6. When responding, please include your contact information and reference case #716243.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual:
http://spr.ly/64282xBD8
http://spr.ly/64292xBDD
http://spr.ly/64202xBDE
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features and works well!
on June 12, 2025
Posted by: North side stove lover
[This review was collected as part of a promotion.] I love how quickly the burners cook food and evenly too. The wipe off coating works well. I just clean up as soon as I can using water then drying with a microfiber cloth. It gets it as clean as new!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy clean cooktop is wonderful
on July 5, 2025
Posted by: None
[This review was collected as part of a promotion.] Bought it within a month and enjoying its performance and ease use
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 9, 2025
Posted by: Deise's range
[This review was collected as part of a promotion.] I bought this range about a month ago, I cannot change the time. Also, I am unable to connect to the wifi. Otherwise, I have enjoyed using the stove and oven.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed.
on July 10, 2025
Posted by: Jan’s
[This review was collected as part of a promotion.] We bought this a week ago, tried air frying chicken wings. The fan that’s supposed to circulate the air barely turns so the wings didn’t seen to air fry. Never got Christy. Don’t think the works right.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 750405
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on July 14, 2025
Posted by: Su001
from Lakewood CO
[This review was collected as part of a promotion.] I bought this a month ago and I am very disappointed about how hard it is to clean. Because of advertising I bought the stove mainly because it’s supposed to be easy to clean. It’s much harder to clean and keep clean than I thought it would be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com