Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Smart Freestanding Gas Range with Air Cook Technology, No Preheat Air Fry, Steam Clean - Stainless Steel
Average customer rating
4.2
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
100
4 Stars
45
3 Stars
24
2 Stars
11
1 Star
6
81%of customers recommend this product.
(
83 out of
102)
Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Smart Freestanding Gas Range with Air Cook Technology, No Preheat Air Fry, Steam Clean - Stainless Steel
Customer Rating
2
Unhappy Buyer
on January 2, 2026
Posted by: smg59
[This review was collected as part of a promotion.] We received this range in October after waiting for 6 weeks. After using it in the first few weeks, there was an error message that occurred when using the oven. It was telling us that the cooling fan is blocked and the oven would shut off. We turned it back on and had to wait for it to preheat again and watch that it stays hot until our food is cooked. It will, at times, just shut off for no apparent reason. Also, discovered the air fry function is not working correctly as well. This is an updated model and has a black background where the control panel is. It is hard to keep clean, and also, gives the range a black color to it instead of stainless steel. Would have preferred the background to be stainless steel. I think it would have been a better looking range. We are now waiting for new control panels for the range, as the repair man could not figure out what is wrong with it. Of course, they are on back order and do not have a due date. Still having to do the work around to make the range cook. We shall see if it can get fixed. So far, not too happy with this range. I would not recommend this range to anyone to buy.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 894427
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stove and oven work great- some things need improv
on January 2, 2026
Posted by: Kris1016
from New Jersey
[This review was collected as part of a promotion.] Bought over a month ago. Works good but they need to make the bottom drawer for sturdy as it is very flimsy. I also suggest they make the “timer” louder. You can hardly hear it in a different room.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very pleased!
on January 1, 2026
Posted by: LA91
from Beloit, WI
[This review was collected as part of a promotion.] We bought all new kitchen appliances and so far very pleased with them all. We still can’t believe how quiet the dishwasher is when in use! The black stainless is also a beautiful look!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
the top is easy to clean with the grating lock up
on December 31, 2025
Posted by: Big Joe
from Englehart Ontario
(This review was collected as part of a promotion.) i bought this to replace the old electric range.
it was supposed to come with a griddle after registering it.
2 months and still have not received griddle
it was supposed to come with a griddle after registering it.
2 months and still have not received griddle
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, phone number, and your address. Please include case/review ID #892836 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
4
One huge pet peeve + one more
on December 31, 2025
Posted by: sir cooper
[This review was collected as part of a promotion.] Everything is working fine.
However...... I have a HUGE complaint!
I watched the you tube video, for removing the blue safety tape. it will NOT come off! It is driving me Nuts! Need Help! Looks like Crap right now.
why is it so difficult?
**** PS: one more: the "free" griddle is impossible to obtain! it's not happening for me.
However...... I have a HUGE complaint!
I watched the you tube video, for removing the blue safety tape. it will NOT come off! It is driving me Nuts! Need Help! Looks like Crap right now.
why is it so difficult?
**** PS: one more: the "free" griddle is impossible to obtain! it's not happening for me.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Great stove, but no griddle
on December 30, 2025
Posted by: BigJim
from Ohio
[This review was collected as part of a promotion.] The stove is great ,but did not come with the griddle very disappointed!
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello
Thank you for your feedback. We are sorry to hear that you have not received your free Griddle.
Please reach out to us directly at 1-800-442-9991, so we can look into this matter further for you.
Kari V.
Thank you for your feedback. We are sorry to hear that you have not received your free Griddle.
Please reach out to us directly at 1-800-442-9991, so we can look into this matter further for you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 29, 2025
Posted by: Pegs
[This review was collected as part of a promotion.] I would’ve given 5 stars but I was sold on the griddle that was supposed to come free with the purchase of the stove. The link provided to get the free griddle goes to a page to purchase the item, but then it says it is out of stock. I really have no use for the large burner in the middle of the stove without the promised griddle.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Over all great features worked well
on December 26, 2025
Posted by: Gary
[This review was collected as part of a promotion.] I bought the stove because it had a air fryer and a gridlle when I received the stove it had no gridlle the stove in store had one the picture of stove showed a grid
lle, had to go back to store and complained afte
r a lengthy argument i got a gridlle
lle, had to go back to store and complained afte
r a lengthy argument i got a gridlle
Written by a customer while visiting whirlpool.com