Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Smart Freestanding Gas Range with Air Cooking Technology, No Preheat Air Fry and Steam/Self Clean - Stainless Steel
Average customer rating
4.3
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
85
4 Stars
37
3 Stars
17
2 Stars
6
1 Star
6
83%of customers recommend this product.
(
65 out of
78)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Smart Freestanding Gas Range with Air Cooking Technology, No Preheat Air Fry and Steam/Self Clean - Stainless Steel
Customer Rating
5
Question
on July 1, 2025
Posted by: Deener
Recently bought this. So far so good. Question- when I shut the oven off the cooling fan runs forever. Is this normal? Today I shut the oven off at 12:30 - it is now 4:30 and the cooling fan is still running
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features, no griddle tho.
on September 13, 2025
Posted by: MaryM2025
from Burbank Il
[This review was collected as part of a promotion.] Purchased this stove recently and so far I find it very easy to use. I haven’t downloaded the app yet and maybe I won’t even bother. 4 stars are because I’m waiting on the griddle from whirlpool. Crazy that it comes with a griddle and yet I have to wait for it to be shipped after registration of appliance. I got two emails to claim the griddle but wouldn’t you know it’s out stock. What sense does this make? If you build a stove and it advertises a griddle then just package it with the stove. Very simple! Don’t make your customers jump through hoops or next time it may be the thing that makes us choose a different brand appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great New Technology
on October 13, 2024
Posted by: Kiyianne
[This review was collected as part of a promotion.] I am so happy that we traded our old Whirlpool stove for this new model. My husband and I love it, the new technology update, love the griddle, the burners are high tech, the ease in cleaning stovetop,
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Range
on June 1, 2025
Posted by: WhirlpW
[This review was collected as part of a promotion.] Great range Lots of options to learn. Works very well. Could use a good manual with pictures and instructions
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible feature
on June 24, 2025
Posted by: Safety for who????
from Rochester, NY
[This review was collected as part of a promotion.] Did not work from day one. Oven shuts off every time you open the oven door. It’s supposed to turn back on but it doesn’t. They said it’s a safety feature but I can’t for the life of me figure out how in the world this could be considered a safety feature. They don’t tell you about this when you buy it so even they must know it’s a horrible feature. I sent it back and purchased a GE instead where the oven will stay on no matter how many times I open the door.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 27, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 743046.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 7, 2025
Posted by: Gmommy
from Oven with air fryer
[This review was collected as part of a promotion.] I wish I would have realized I needed an air fryer basket. I feel it should have come with the oven.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Need to Improve Digital Ease of Use
on July 16, 2025
Posted by: Bon Bon
from New Jersey
[This review was collected as part of a promotion.] Overall the appliance is nice. However, my one pet peeve is the way the digital system works. It is way to complicated to use. Setting the clock takes way too long. A simple method needs to be developed. I have not used the air fryer, so i cannot comment. Also, I did not like the fact that the griddle did not come with with appliance and you had to register the appliance online in order to receive it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Easy to see why it's not a CR best buy
on August 23, 2025
Posted by: Display
from MN
[This review was collected as part of a promotion.] Burners light good and we like the two main burners at the front.
cons:
1) the grates lift and lock for cleaning, but 40 degrees doesnt leave a lot of room to get in there. Skip this feature and just get the grates that lift out. This feature also damages the finish behing the grates.
2) Build quality overall is flimsy and cheap. The levelling leg on the front and a lower cabinet glide both broke when transporting from store to home. The metal is too thin for the weight of the stove, several areas warped when transporting. And I'm good at installing these ranges.
3) The display is nice, good info and easy to read. Could be a little bigger.
4) the included griddle is out of stock and cannot be backordered.
5) the control knob print is just painted on, I can see it fading and completely getting rubbed off within a year. Should be imprinted in the metal or laser engraved.
60 The griddle burner has nice even heat but doesnt put out enough BTU's for a large cast iron griddle to get up to cooking temp fast, it takes about twice as long as just placing the griddle over a different set of burners.
cons:
1) the grates lift and lock for cleaning, but 40 degrees doesnt leave a lot of room to get in there. Skip this feature and just get the grates that lift out. This feature also damages the finish behing the grates.
2) Build quality overall is flimsy and cheap. The levelling leg on the front and a lower cabinet glide both broke when transporting from store to home. The metal is too thin for the weight of the stove, several areas warped when transporting. And I'm good at installing these ranges.
3) The display is nice, good info and easy to read. Could be a little bigger.
4) the included griddle is out of stock and cannot be backordered.
5) the control knob print is just painted on, I can see it fading and completely getting rubbed off within a year. Should be imprinted in the metal or laser engraved.
60 The griddle burner has nice even heat but doesnt put out enough BTU's for a large cast iron griddle to get up to cooking temp fast, it takes about twice as long as just placing the griddle over a different set of burners.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com