Customer reviews from whirlpool.com
Whirlpool - 5.0 Cu. Ft. Smart Freestanding Gas Range with Air Cooking Technology, No Preheat Air Fry and Steam/Self Clean - Stainless Steel
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
89
4 Stars
41
3 Stars
22
2 Stars
9
1 Star
6
82%of customers recommend this product.
(
71 out of
87)
Customer Reviews for Whirlpool - 5.0 Cu. Ft. Smart Freestanding Gas Range with Air Cooking Technology, No Preheat Air Fry and Steam/Self Clean - Stainless Steel
Customer Rating
4
Stove and oven work great- some things need improv
on January 2, 2026
Posted by: Kris1016
from New Jersey
[This review was collected as part of a promotion.] Bought over a month ago. Works good but they need to make the bottom drawer for sturdy as it is very flimsy. I also suggest they make the “timer” louder. You can hardly hear it in a different room.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy Buyer
on January 2, 2026
Posted by: smg59
[This review was collected as part of a promotion.] We received this range in October after waiting for 6 weeks. After using it in the first few weeks, there was an error message that occurred when using the oven. It was telling us that the cooling fan is blocked and the oven would shut off. We turned it back on and had to wait for it to preheat again and watch that it stays hot until our food is cooked. It will, at times, just shut off for no apparent reason. Also, discovered the air fry function is not working correctly as well. This is an updated model and has a black background where the control panel is. It is hard to keep clean, and also, gives the range a black color to it instead of stainless steel. Would have preferred the background to be stainless steel. I think it would have been a better looking range. We are now waiting for new control panels for the range, as the repair man could not figure out what is wrong with it. Of course, they are on back order and do not have a due date. Still having to do the work around to make the range cook. We shall see if it can get fixed. So far, not too happy with this range. I would not recommend this range to anyone to buy.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 894427
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pretty, but not.
on January 4, 2026
Posted by: sungypsy101
from Prescott AZ
[This review was collected as part of a promotion.] Beautiful stove - but I'm not in love. The burners turn on way too easily without actually igniting and gas escapes! Trying to set the displays has been nothing short of a disaster. Product registration was not easy, and "online" help is a circus.
I might have to rethink my purchase. I waited 12 years for this new appliance and I'm not thrilled.
I might have to rethink my purchase. I waited 12 years for this new appliance and I'm not thrilled.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
She loves that we went gas.
on January 5, 2026
Posted by: Edbsked
from Heath springs SC
[This review was collected as part of a promotion.] My wife loves the stove so far, we have no issues with it, and it is working great. The only issue that I have is that I have not received my griddle yet that is supposed to be included?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on January 6, 2026
Posted by: Tommy’s
from Pa
[This review was collected as part of a promotion.] I’ve had this range for a couple months now and I would say it’s just OK my biggest pet peeve about it is how annoying it is to change the clock when the electric goes out I don’t know who needs to hear it, but it’s horrible
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897152
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897152
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stove
on January 28, 2026
Posted by: Refer
[This review was collected as part of a promotion.] I've only had this for a couple of weeks but it looks great! I absolutely love it! There are so many cool features. I haven't had time to use all of them but am excited to experiment with all of them. I especially love that the grills can be lifted up and stay up to clean without removing them.
Written by a customer while visiting whirlpool.com
Customer Rating
3
You have to be an engineer to know how to use this
on January 30, 2026
Posted by: Elaine
[This review was collected as part of a promotion.] There is not enough information about how to operate this range. I feel lost!
Written by a customer while visiting whirlpool.com