Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra S Pen - Black
Average customer rating
1.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
109
3%of customers recommend this product.
(
2 out of
67)
Customer Reviews for Samsung - Galaxy S25 Ultra S Pen - Black
Customer Rating
1
Terrible decision for bluetooth removal
on April 20, 2025
Posted by: Midnight
Expertise:Intermediate
Very upsetting that such a key featured was removed from what is supposed to be a premium phone. I just switched from the s22 ultra and was very disappointed that the Bluetooth was removed. My biggest usage for the s pen was for the Bluetooth functionality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 21, 2025
How’s it going Midnnight,
Thanks for providing your perspective. Galaxy S25 Ultra S Pen was built with versatility in mind, and we’re constantly exploring ways to improve the experience. Your Galaxy S25 Ultra’s S Pen can create quick notes, memos, drawings, artwork, and more! You can access the S Pen’s settings menu to adjust your desired features, such as launching the Air command menu, taking notes, or writing memos when the screen is turned off. You can also be notified if your S Pen has been left behind somewhere, so you’ll never accidentally lose it. To find these features and options, navigate to and open Settings, tap Advanced features, and tap S Pen. Learn more about features included with your Galaxy S25 Ultra S Pen by checking out the article linked below. Thank you for your review. Thank you for being a valued Samsung customer!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Thanks for providing your perspective. Galaxy S25 Ultra S Pen was built with versatility in mind, and we’re constantly exploring ways to improve the experience. Your Galaxy S25 Ultra’s S Pen can create quick notes, memos, drawings, artwork, and more! You can access the S Pen’s settings menu to adjust your desired features, such as launching the Air command menu, taking notes, or writing memos when the screen is turned off. You can also be notified if your S Pen has been left behind somewhere, so you’ll never accidentally lose it. To find these features and options, navigate to and open Settings, tap Advanced features, and tap S Pen. Learn more about features included with your Galaxy S25 Ultra S Pen by checking out the article linked below. Thank you for your review. Thank you for being a valued Samsung customer!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Bad
on April 24, 2025
Posted by: Danny
Nit as good as the s22 , and I was never told you dropped the booth tooth, that sucks .
Your supposed to upgrade not go backwatds
Your supposed to upgrade not go backwatds
Response from Samsung USBy R&R, April 25, 2025
Hey Danny,
We appreciate you sharing your perspective on your Galaxy S25 Ultra S Pen. Every new generation brings enhancements that balance performance, design, and emerging user needs. While certain features have evolved, the Galaxy S25 Ultra delivers a powerful tool and seamless integration to elevate your user experience. We are continuously striving to bring your innovation that empowers you. Thank you for your feedback. We appreciate you choosing Samsung!
-Ty
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We appreciate you sharing your perspective on your Galaxy S25 Ultra S Pen. Every new generation brings enhancements that balance performance, design, and emerging user needs. While certain features have evolved, the Galaxy S25 Ultra delivers a powerful tool and seamless integration to elevate your user experience. We are continuously striving to bring your innovation that empowers you. Thank you for your feedback. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Why have a button that does nothing?
on May 4, 2025
Posted by: Gator
from Manchester, NH
Expertise:Intermediate
The new S Pen is a joke. At least bring back the camera shutter function.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 5, 2025
Hello Gator,
We appreciate your input and value your voice. The Galaxy S25 Ultra S Pen was crafted to deliver reliable experiences, particularly with the Galaxy S25 Ultra. We appreciate your insight on the camera functionality with the S Pen. We value your input as we continuously innovate methods and gather users' understanding of how they interact with their devices. Thank you for being a valued Samsung customer!
-Ty
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We appreciate your input and value your voice. The Galaxy S25 Ultra S Pen was crafted to deliver reliable experiences, particularly with the Galaxy S25 Ultra. We appreciate your insight on the camera functionality with the S Pen. We value your input as we continuously innovate methods and gather users' understanding of how they interact with their devices. Thank you for being a valued Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on May 10, 2025
Posted by: AJ_AJ
from Va
Expertise:Expert
No Bluetooth, doesn't do screen captures well anymore and no camera shutter function. New S Pen is awful.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, May 12, 2025
Hi AJ_AJ,
Thank you for sharing your feedback on the Galaxy S25 Ultra S Pen. The S Pen on the Galaxy S25 Ultra is optimized for efficiency, giving users instant note-taking and AI-powered enhancements like 'Circle to Search.' While the Bluetooth features have been removed, many hands-free controls can now be seamlessly performed with Samsung's wearables, like the Galaxy Watch and Galaxy Ring. Learn more about making the S25 Ultra S Pen an effective part of your daily routine by checking out the article "Use the Galaxy S25 Ultra S Pen." We appreciate your review. Thank you for being a part of the Samsung community.
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Thank you for sharing your feedback on the Galaxy S25 Ultra S Pen. The S Pen on the Galaxy S25 Ultra is optimized for efficiency, giving users instant note-taking and AI-powered enhancements like 'Circle to Search.' While the Bluetooth features have been removed, many hands-free controls can now be seamlessly performed with Samsung's wearables, like the Galaxy Watch and Galaxy Ring. Learn more about making the S25 Ultra S Pen an effective part of your daily routine by checking out the article "Use the Galaxy S25 Ultra S Pen." We appreciate your review. Thank you for being a part of the Samsung community.
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Bring bluetooth SPen back.
on April 6, 2025
Posted by: Bree
from Ohio
Why in the world would you take bluetooth capability away from the SPen? Should have just stuck with my old phone. The bluetooth SPen was one of the main reasons I love the Samsung notes/ultras.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, April 7, 2025
Hey, hey Bree,
Thank you for sharing your feedback on the Galaxy S25 Ultra's S Pen. While the Bluetooth capability is no longer a feature, the S Pen still offers a wide range of powerful tools to enhance your experience. It allows you to create quick notes and detailed drawings, and you can utilize features like AI Select, Translate, and Magnify. The S Pen remains a versatile tool for both productivity and creativity. You can also customize its settings to suit your preferences, whether it's launching the Air command menu, taking notes with the screen off, or receiving notifications to ensure you never accidentally leave it behind. To explore these options, simply go to Settings > Advanced features > S Pen. We hope these features help you make the most of your Galaxy S25 Ultra and everything the S Pen has to offer! Please see the link down below to discover more. Thank you for your review, and we appreciate you choosing Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy S25 Ultra's S Pen. While the Bluetooth capability is no longer a feature, the S Pen still offers a wide range of powerful tools to enhance your experience. It allows you to create quick notes and detailed drawings, and you can utilize features like AI Select, Translate, and Magnify. The S Pen remains a versatile tool for both productivity and creativity. You can also customize its settings to suit your preferences, whether it's launching the Air command menu, taking notes with the screen off, or receiving notifications to ensure you never accidentally leave it behind. To explore these options, simply go to Settings > Advanced features > S Pen. We hope these features help you make the most of your Galaxy S25 Ultra and everything the S Pen has to offer! Please see the link down below to discover more. Thank you for your review, and we appreciate you choosing Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Big mistake by taking away bluetooth functionality
on May 3, 2025
Posted by: Likely to switch now
Looks like samsung did not understand how important the pens bluetooth function was. They comment air wave and voice commands but every user commented here knows 100% the range of those are not even comparable.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 7, 2025
Hello there,
Thank you for sharing your feedback on your Galaxy S25 Ultra S Pen. So, we understand your passion for the S Pen in previous generations of the S Ultra series and how it interacted with the devices. As we navigate and understand the experience from the user’s outlook, we wanted to enhance the user’s functionality with the Galaxy S25 Ultra. With enhanced capabilities, you can do more than ever on the Galaxy S25 Ultra than you could with the previous version. While Bluetooth ability has changed on the Galaxy S25 Ultra, the interaction with the device is still fully possible. Find out more about the features of the S Pen by checking out the article linked below. We think you would be truly amazed. Thank you for your review. We appreciate you choosing innovation with Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
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Thank you for sharing your feedback on your Galaxy S25 Ultra S Pen. So, we understand your passion for the S Pen in previous generations of the S Ultra series and how it interacted with the devices. As we navigate and understand the experience from the user’s outlook, we wanted to enhance the user’s functionality with the Galaxy S25 Ultra. With enhanced capabilities, you can do more than ever on the Galaxy S25 Ultra than you could with the previous version. While Bluetooth ability has changed on the Galaxy S25 Ultra, the interaction with the device is still fully possible. Find out more about the features of the S Pen by checking out the article linked below. We think you would be truly amazed. Thank you for your review. We appreciate you choosing innovation with Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Bring back Bluetooth
on May 4, 2025
Posted by: Creed
Doesnt have Bluetooth. Bring back Bluetooth. S24 ultra is literally better.
Response from Samsung USBy R&R, May 6, 2025
Hey Creed,
Thank you for your input on the Galaxy S25 Ultra S Pen. We value your viewpoint and welcome your feedback. We are constantly inquiring about how users interact with their devices and want to adhere to their desires when it comes to phone functionality. We are always making changes and updating how the mobile landscape is shifting as we move to enhance the user’s experience. Thank you for sharing your acuity. We appreciate you for being a part of the Samsung community.
-Ty
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Thank you for your input on the Galaxy S25 Ultra S Pen. We value your viewpoint and welcome your feedback. We are constantly inquiring about how users interact with their devices and want to adhere to their desires when it comes to phone functionality. We are always making changes and updating how the mobile landscape is shifting as we move to enhance the user’s experience. Thank you for sharing your acuity. We appreciate you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Ultra price is only actual ultra feature
on May 13, 2025
Posted by: Bigballscool
from Hartwell,Georgia
Expertise:Intermediate
SAMSUNG you keep saying how much you valued the reviews of your customers about the s pen actually being worse now than in earlier models but if this was actually true then I would have a s pen with Bluetooth and camera shutter.talk is cheap this phone is not. You guys want how much for this note 25 ultra plus plus smiley face model but in all actuality my note 10 was a better more useful and user-friendly than this overpriced phone.come on Samsung get it together.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 14, 2025
Hi there,
We thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. Your feedback is valuable to us as we discover options to enhance our user experience with each generation of the Galaxy S Series and its iteration. We value our users' voices and have utilized feedback to improve areas of interest. The Galaxy S25 Ultra device has been designed to increase productivity and streamline the mobile atmosphere to new heights. Thank you for your feedback. We value you as a Samsung customer.
-Ty
Samsung Support
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We thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. Your feedback is valuable to us as we discover options to enhance our user experience with each generation of the Galaxy S Series and its iteration. We value our users' voices and have utilized feedback to improve areas of interest. The Galaxy S25 Ultra device has been designed to increase productivity and streamline the mobile atmosphere to new heights. Thank you for your feedback. We value you as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US