Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra S Pen - Black
Average customer rating
1.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
4
1 Star
109
3%of customers recommend this product.
(
2 out of
67)
Customer Reviews for Samsung - Galaxy S25 Ultra S Pen - Black
Customer Rating
1
Down grade!
on March 27, 2025
Posted by: Sdap
from Georgia
Expertise:Intermediate
Whyy take away Bluetooth? This was dumb move for Samsung!! I would recommend creating a Bluetooth pen select users can buy because this is ridiculous for an expensive phone!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Response from Samsung USBy R&R, March 28, 2025
Thank you for sharing your thoughts, Sdap. We understand how convenient the Bluetooth functionality is to you; you are passionate about maximizing the features of your device. The Galaxy experience is constantly evolving, and many users find that the S Pen offers seamless precision, responsiveness, and convenience for easy writing, sketching, and navigation. We are excited about what lies ahead, and we hope you will continue to choose Samsung as we work on innovation and improvement. Thank you for your review; we appreciate you and hope you enjoy your Samsung experience!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Sucks - removed bluetooth function on s pen
on April 26, 2025
Posted by: Chomi
Hey samsung you boast a better camera and dropped bluetooth feature on s pen - i want my old phone back. I feel deceived as this was not disclosed in your advertising. I would never have "upgraded"
Response from Samsung USBy R&R, April 28, 2025
Hi Chomi,
Thank you for taking the time to share your thoughts on the Galaxy S25 Ultra S Pen. With the release of the Galaxy S25 Ultra, some features of the S Pen have changed. Still, its performance and integration with the S25 Ultra remain excellent. The S Pen continues to be a functional tool for your device. You can create screen-off memos even when your phone’s display is turned off, among many other features. To learn more about how the S Pen enhances your experience with your device, check out the article “Use the Galaxy S25 Ultra S Pen,” filled with tips, tricks, and details about what you can do with your S Pen. Thank you for reaching out; we value you as a member of the Samsung community.
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Thank you for taking the time to share your thoughts on the Galaxy S25 Ultra S Pen. With the release of the Galaxy S25 Ultra, some features of the S Pen have changed. Still, its performance and integration with the S25 Ultra remain excellent. The S Pen continues to be a functional tool for your device. You can create screen-off memos even when your phone’s display is turned off, among many other features. To learn more about how the S Pen enhances your experience with your device, check out the article “Use the Galaxy S25 Ultra S Pen,” filled with tips, tricks, and details about what you can do with your S Pen. Thank you for reaching out; we value you as a member of the Samsung community.
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
No Bluetooth
on April 26, 2025
Posted by: S25 ultra
No Bluetooth. Cant control camera.
This is a step back.
This is a step back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 28, 2025
Hey S25 Ultra,
Thank you for sharing your thoughts on the Galaxy S25 Ultra's S Pen. While the latest model has introduced some changes, it paves the way for a more streamlined experience. While the way the S Pen interacts with the Galaxy S25 Ultra is different, it has evolved to meet user preferences. Your perspective is invaluable in shaping the future of this innovative tool! We thank you for reaching out and appreciate you for being a part of the Samsung team.
-Ty
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Thank you for sharing your thoughts on the Galaxy S25 Ultra's S Pen. While the latest model has introduced some changes, it paves the way for a more streamlined experience. While the way the S Pen interacts with the Galaxy S25 Ultra is different, it has evolved to meet user preferences. Your perspective is invaluable in shaping the future of this innovative tool! We thank you for reaching out and appreciate you for being a part of the Samsung team.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
We want full functionality
on April 27, 2025
Posted by: Jbhere
from Texas
The new s pen features do not make up for the removal of the bluetooth. It was a bad move to cut corners and try to save some money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 28, 2025
Howdy Jbhere,
We appreciate your feedback and understand your perspective. While the Galaxy S25 Ultra S Pen may not have met your expectations, it continues to offer many users precision and functionality. Your device includes features such as Air View, which allows you to see exactly what your S Pen is pointing at by providing a helpful preview. The Galaxy S25 Ultra’s S Pen also enables you to create quick notes, memos, drawings, artwork, and more! To learn more about the features of your S Pen, please check out the “Use the Galaxy S25 Ultra S Pen” guide. Thank you for being a valued member of the Samsung community!
-Ty
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We appreciate your feedback and understand your perspective. While the Galaxy S25 Ultra S Pen may not have met your expectations, it continues to offer many users precision and functionality. Your device includes features such as Air View, which allows you to see exactly what your S Pen is pointing at by providing a helpful preview. The Galaxy S25 Ultra’s S Pen also enables you to create quick notes, memos, drawings, artwork, and more! To learn more about the features of your S Pen, please check out the “Use the Galaxy S25 Ultra S Pen” guide. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
S Pen gets HUGE downgrade
on May 5, 2025
Posted by: Jamie
Upgraded from Galaxy S21 Ultra to S25 Ultra today. The S pen is a HUGE let down. Especially since for years I saw previous Note and S23 and S24 users show off all the Bluetooth features of the S pen.
Now this S25 Ultra feels like such a tiny upgrade compared to my S21 Ultra. You already got my money but you're also getting my 1 star review as well.
Response from Samsung USBy R&R, May 6, 2025
Hi Jamie,
Thank you for reaching out and sharing your Galaxy S25 Ultra S Pen perspective. We welcome your feedback as it allows us to understand better how our users interact with their Galaxy S25 Ultra. As some features have changed, such as the Bluetooth capabilities in the S Pen, a lot were added with the Galaxy S25 Ultra, including the phone’s functionality and how you use it now, especially highlighting the features with voice command and Galaxy AI. If you would like to learn more about the features packed in with your S Pen and how to get full functionality with your phone, please check out the link to the article below, “Use the Galaxy S25 Ultra S Pen,” to learn more. Thank you for your review. We appreciate you choosing Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
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Thank you for reaching out and sharing your Galaxy S25 Ultra S Pen perspective. We welcome your feedback as it allows us to understand better how our users interact with their Galaxy S25 Ultra. As some features have changed, such as the Bluetooth capabilities in the S Pen, a lot were added with the Galaxy S25 Ultra, including the phone’s functionality and how you use it now, especially highlighting the features with voice command and Galaxy AI. If you would like to learn more about the features packed in with your S Pen and how to get full functionality with your phone, please check out the link to the article below, “Use the Galaxy S25 Ultra S Pen,” to learn more. Thank you for your review. We appreciate you choosing Samsung!
Use the Galaxy S25 Ultra S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Downgrades break the Ultra illusion
on May 29, 2025
Posted by: Customer since S3 Ultra
Expertise:Intermediate
The new stylus doesn't let me take photos remotely using the pen. Design department seriously messed up the stylus which was literally the only reason I ever used it on the s23 ultra. When upgrading I had no idea I would be downgrading the stylus. While the phone overall is an upgrade, I now have to look closer at all the specs. I didnt even consider the Ultra would take away features. I ask that my next flagship phone have 2 options and it doesn't have to be a Samsung phone after this disillusionment. Come with the original stylus or a discounted version without a stylus.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 30, 2025
Hi There,
We appreciate you taking the time to share your thoughts. The Galaxy experience is constantly evolving, and we understand how important specific features can be to our users. Your perspective on the S Pen’s role in your daily use is valuable. It helps us better understand what matters most to our community. Samsung is committed to delivering innovation that supports creativity, productivity, and seamless interaction. While each new generation brings changes, many users continue to discover new capabilities and enhancements across the Galaxy ecosystem. We thank you for your insight. Thank you for being a valued part of the Samsung community.
-Ty
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We appreciate you taking the time to share your thoughts. The Galaxy experience is constantly evolving, and we understand how important specific features can be to our users. Your perspective on the S Pen’s role in your daily use is valuable. It helps us better understand what matters most to our community. Samsung is committed to delivering innovation that supports creativity, productivity, and seamless interaction. While each new generation brings changes, many users continue to discover new capabilities and enhancements across the Galaxy ecosystem. We thank you for your insight. Thank you for being a valued part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
s pen NOT Bluetooth
on May 30, 2025
Posted by: Brian
from Indianapolis, IN
If I had known the the s pen would not longer be Bluetooth.. I would have kept my s24.
Highly disappointed in samsung.
Highly disappointed in samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 2, 2025
Hey there Brian,
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. With each new generation of devices we release, we consider how users interact with them and strive to improve functionality. Your input is invaluable in helping us understand user experiences and preferences. We appreciate your feedback and value your membership in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. With each new generation of devices we release, we consider how users interact with them and strive to improve functionality. Your input is invaluable in helping us understand user experiences and preferences. We appreciate your feedback and value your membership in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
A big downgrade
on March 11, 2025
Posted by: Abb91
No Bluetooth. A clear downgrade from the s24 ultra pen. This is really a great disappointment.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 13, 2025
Hi Abb91,
Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. The S Pen enhances user productivity and performance through advanced AI features and optimized functions. One of the standout features of the Galaxy S25 Ultra S Pen is its text input capability. You can write directly in search fields, address bars, and other areas supporting text input, automatically converting your handwriting to text. Additionally, you can create screen-off memos when your phone's screen is turned off. Remove the S Pen to start writing a memo or drawing a picture. To learn more about the exciting features that elevate your Galaxy S25 Ultra, please check out the guide titled “Use the Galaxy S25 Ultra's S Pen,” linked below. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S25 Ultra S Pen. The S Pen enhances user productivity and performance through advanced AI features and optimized functions. One of the standout features of the Galaxy S25 Ultra S Pen is its text input capability. You can write directly in search fields, address bars, and other areas supporting text input, automatically converting your handwriting to text. Additionally, you can create screen-off memos when your phone's screen is turned off. Remove the S Pen to start writing a memo or drawing a picture. To learn more about the exciting features that elevate your Galaxy S25 Ultra, please check out the guide titled “Use the Galaxy S25 Ultra's S Pen,” linked below. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Use the Galaxy S25 Ultra's S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Written by a customer while visiting Samsung US